Spaces & Setups

I have a ray and surround sound through an amp. I paired the remote and it says it is set up on sonos app.  The volume bar goes up and down on the screen but the volume doesn’t change when using Tv remote. The sound is coming out of the sonos system and not TV speakers so it is connected but not working. Any ideas?

Hello - I recently purchased a Sonos Port, hoping I could connect it to my Marantz SR5010 AVR and expand my overall speaker/sound setup.The receiver has these connections:https://audio.com.pl/i/images/3/2/4/dz0xMjAwJmg9NjI4_src_39324-marantz_sr5010_fot6.jpgCould someone please explain what the best way to hook this up would be? I’ve tried connecting the Port OUT L/R to the Audio IN L/R 1 line and assigning it in the settings to an input. I get no sound regardless of where I’ve connected so far. Thanks!

I just put up a tv on my outdoor patio. Currently there are two speakers mounted on the ceiling. These speakers are hard wired to my living room but not plugged in. So I have an issue with a tv located outside and speakers wired to the inside and can’t get the hdmi to the amp. What is the best recommendation for using those speakers with an amp or just buying new Sonos speakers for outdoors?     

I am interested in purchasing a turntable.  I currently have a sonos sound system.  What is required with a sonos turntable?  Does it connect via wi-fi?  

We are installing a Maior Flip 900 motorised TV Mount for a Samsung 65” OLED TV.  This mount allows TV to be tilted 90 degrees and then lowered down.  We are wanting install a Sonos Arc which will be used for both TV use and also with Spotify for normal music use.  Can we mount the Arc remotely on a high wall between ceiling and top of windows (approximately 3-4 feet behind tv) where we have an 8” gap on wall?Alternatively would could we mount to bottom of TV, but this will mean that when TV is in retracted position the Arc speaker would be face down towards floor.Any recommendations would be appreciated.ThanksPaul 

Here we are years into this issue and on the most recent iPhone, with the most recent iOS update and the most recent Sonos app it still doesn’t show in the iOS Lock Screen?No Airplay connected, nothing has the controls, no AirPods it’s just one room with one Sonos product and one iPhone. And still no Lock Screen. 

I have a client that wants to integrate a sub woofer into their living room joinery, the Sonos sub will not fit. We are setting up an Arc for the front and an Amp to run the rear in ceiling speakers. Can I use the sub woofer output on the Amp to drive a non Sonos sub woofer that will fit into the joinery or can I use a seperate Amp to drive the non Sonos sub woofer?

My playbar has just stopped responding to the Apple remote signal. The playbar IR sensor lights are not flicking on when the remote is used. The remote batteries are fine and the apple TV can be controlled.The playbar is connected to the TV via fibre audio cable.Again, the remote was controlling the playbar volume and just stopped working.If I try to setup a new remote to the playbar, the playbar does not register the IR signal.Hoping this is an easy fix and the IR debauchery on the playbar hasn't just stopped working. 

HiI have just been reading the Sonos page about reducing wireless interference and came across the bit about reducing interference from other devices that use WiFi.It mentions moving Sonos speakers away from ‘other wireless audio systems’. Does this mean another Sonos speaker? For example, if I have one of my speakers very near to another (which don’t typically play the same music at the same time), could this be an issue with drop outs?I only ask as I have one of my One SL surrounds very near to one of my stereo Fives in my lounge and I have actually been having the occasional drop out from both speakers when either having the TV on, or playing the Fives in stereo.Note - all my non portable speakers use SonosNet via a Boost.

I'm thinking of getting a Sonos Beam gen 2 soundbar but because of the specs the bar is too high and covers the IR receiver on my 2021 Sony TV X90J. Does anyone know any solution? Thanks.

With SmartThings Legacy Platform being discontinued at the end of Sept 2022.  Will Sonos devices continue to work within the SmartThings setup ?

Hey all. We dropped our Sonos Move from counter height onto a concrete floor. No cosmetic damage but unsurprisingly, it now sounds terrible.  Does anyone have an idea where I can send it for repair or am I better off buying a new one? Thanks

I need to control various Sonos sites from my IOS device.  Works fine until I leave site; using VPN to remote into the site via cellular doesn’t work.  IOS app binds only to Wi-Fi adapter on IOS and doesn’t recognise that I’m routing via the network that Sonos is on.  Anyone found a solution?

Hello Sonos community,  I would like to connect my video projector to a Sonos device, the Sono Beam Gen 2 seems most appropriate with the HDMI. Anyone already tried ? If not, do you recommend another product?  Thank you for your reply and help ;)

I am going to set up a secondary multi room system using Sonos One SL in 3 or 4 rooms.  My main system is a Lyngdorf system which is not multi room. I need to decide whether to buy new Sonos One SL’s or for half the price I could buy secondhand Sonos One (Gen 1).  What are the main differences between them ? It is possible that one of the SL’s could be replaced by a Sonos Five so the same question about Five / Play 5 Thanks

I have several Sonos speakers. I want to reduce the volume of just one speaker. How can is this best done?What I do at the moment on my Andorid app is this:(1) First tap the volume dot for the whole system. This shows the volume settings for each speaker. I often play at a low volume, such as setting number “9” which means there isn’t enough space on the slider to tap to the left of the volume indicator dot.(2) Next I tap to the right of the dot (which increases the volume) and then use the smartphone’s volume control buttons to lower that particular slider’s setting to.That’s a very clumsy way of doing it. Is there a simpler and better way?

I have a Connect Gen 2 manufactured in 2018.  Is the sample rate for the analog to digital conversion on the line in 44.1khz? or 48khz?  Is it the same for the Sonos Port?For example if I plugged in a DVD player and the audio output was 16bit 48Khz, would the Connect down sample to 44.1khz?

My main system is in my living room and is not a multi room system and I now want a multi room system for 3 rooms in the rest of the house. I am thinking of buying three One SL’s but need to understand  if they will do all I want.  I have a subscription to Qobuz and a sizeable collection of flac tracks on my PC and want to be able to access these. I also want to be able to play podcasts from my IPad and also listen to radio stations.  I want to create playlists which can be accessed by any speaker I want to be able to play something different through each speaker at the same time.   Will 3 One SL’s be able to do this or will I need to buy a Port as well

Hi all. I ran a S2 Sonosnet-based system in our home for some years with a Boost connected to ethernet on the middle floor of the house. All devices played smoothly and the matrix looked good.A pair of Moves was then purchased for garden use. They set up fine as a Stereo Pair and connected etc... indeed, all seemed well.However once out in the garden the Move unit which was furthest from the house experienced drop outs, freezes and general buggyness. I tried various things with wi-fi boosters and changing the wireless channel etc but to no avail.Finally I reset the entire system and started again, this time omitting the Boost and running the whole thing as a wi-fi setup. Success! - all configured fine and now the stereo pair of Moves in the garden run without issue and I can take them further from the house than before.So my question is this: because the Move relies on wi-fi and not Sonosnest, is it better to use a pure wifi setup for reliable Move performance, rather than one where th

HiI know there have multiple questions similar to mine.  But, not quite the same. So here goes.I have an ageing Onkyo TX-NR1009 AV Receiver and KEF KHT3005SE 7.2 Egg Speakers and wireless subs.  I love my system and it was expensive at the time. In our old house I had wired in and it was sweet. However, we have now moved and It’s pretty much impossible for me run cables to rear positions.  So I’m thinking I maybe buy Sonos to provide coverage to the hard to reach spots.  The way I see it I have a few options.  Even though I don’t know if they are technically possible  They are in my order of preference.Buy Sonos and incorporate it into my existing setup to provide the rear speakers and other awkward positions.  But also use Sonos to playback through my existing speakers Buy Sonos and keep it separate from my existing for either music or TV only. Don’t buy Sonos and find a way to make existing rear speakers wireless - any ideas ? Buy Sonos and dispose of my existing hardware - rather no

i purchased a sonos arc from a us retailer that had a euro power cord in the box. no us cord. can i just cut the euro plug end off and put on a use plug?i am concerned since the unit came with a euro plug that the arc soundbar’s internal power supply wont work on USA AC power

Have a wedding coming up.Have an existing Move.Needed a small system to play via Bluetooth .was told via support that I could use both the Roam as well as the Move together, but not as a Stereo pair to play the same music (Spotify Playlist) through both the Roam and the Move.No wifi will be available on site, will need to be fully blue tooth.TestingController S2 is installed.Configured a “Group” to include the Roam and the Move with Wi-Fi active.Sound Playing in Roam and Move.Knocked down controller to test full blue tooth functionalitybluetooth is activeBoth speakers are connected.Any attempt to share music between the two or to move off WiFi to full Bluetooth connectivity seem to result in either loss of both speakers or the Move.What am I missing?Should I buy another Roam, will that be easier?  (I was told this configuration would work without Wi-Fi,)Any third party applications that facilitate easier configuration? 

I have a Beam 2 which is connected to a Samsung QLED TV.  I also have two B&O Beolab 6000 speakers which, using a dongle,  I can connect via Bluetooth to the TV. The overall sound is actually better using the Beam but I’d like to connect them via Bluetooth to the Beam and use them as surround speakers. Does anyone know if that’s possible or can I only do that using Sonos speakers? 

I have noticed at several stores that are showcasing the arc that the area where the LED is is bulging and the cover around  it is cracked. Just wondering if this is an inherent problem and if anyone here has this happen to their arc? 

Sony BRAVIA X90J TV audio output is not locking to the level control of the Sonos Sound bar Beam and sub. They get out of sync.