Spaces & Setups

Hi,I recently bought a second Sonos roam which I love. However I’m concerned about security & privacy.  I was listening to music using my iPhone which  was connected to my Sonos roam via Bluetooth. Frustratingly my neighbour was able gain unauthorised access and mess around with the volume and the play / pause button remotely without my permission.  He does not have access to my Wi-Fi and we are not acquaintances.  How has he gained access to control my Sonos speaker? Is there anything I can do to stop this from happening again?  Many thanks in advance   

Brand new Sonos move and a base charger not charging.  I have another move so I tried and it charges using my old base. The new base will not charge either of my Sonos MOVE SPEAKERS.  Seems like a faulty base. I’ve checked it and it doesn’t have any debris or anything on the points. Any ideas?

Play 5 gen 1 does not show in S2 app, but does when logged into account on sonos.com on system, no upgrade option showing. Trying to get the discount so can upgrade on line store….. Any ideas why?

Recently there is a marked difference between the volume and loudness. It seems I have to crank things up a bit to experience the loudness and umph I enjoyed before. Don't know if it is because i got out of the beta testing group, or after I enabled Sonos Voice, but i am not happy. Before volume 7-10 worked perfectly as background passive listening for my reggae music, now i have to crank it up to 15!! :(

I find the on-screen graphical user interface volume control overlay to be quite annoying while adjusting the volume up or down during a program or movie. I really don’t understand why it’s there at all, as it does not even give a sound level? Is there a way to turn this off? Thank you for your replies!

Sonos keeps unpairing my beam gen 2 from sub and surrounds for no reason. I get this image and have to setup the room from scratch each time to get it to work. Does anyone else get this problem? 

 Sonos beschadigd aan de usb-c poort en de aan-button zonder dat hij gevallen is. Voor de rest heel tevreden maar dit zou ook eigenlijk niet op die manier mogen verslijten. 

I have having issues with the Sonos app. When I search for a song/artist-album, for example, Miles Davis… the result will appear in multiple services.  I usually like to play through Spotify, but I can’t get down to Spotify on my list of services. I try to scroll past Amazon and SoundCloud and the app ‘jumps back up to the top. It is super annoying- I can see Spotify as the next service, but the screen jumps back to the top before I can select it. Any ideas?

For the last couple of months every time I start up the Sonos app on my S21 phone, I can’t scroll the My Sonos tab either across to show more radio stations or down to show the BBC Sounds options. Sometimes it allows me to scroll across but not down and other times no scrolling at all.If I press Edit then Done in the Edit screen without changing anything, the scrolling works OK for the time that the app is loaded, but if I close and re-open the app it goes back to not scrolling again. 

I have a pair of Sonos move speakers (bought them versus 1s because I enjoy the flexibility to take them outside in the summer) that are hooked up to my turntable via a port. They work great, but are currently sitting on boxes because I haven't found any decent stands that are meant for them.  Curious if anyone in the community has found a good set of speaker stands that can securely hold them? I know I could wall mount with Sanus but I would ideally want them a bit farther away to get a better sound when I listen to records. 

Afternoon all,Bit confused. Removed a SUB from the kitchen environment and replaced it with a new one. Only reason was the colour! Kitchen redecorated in white and a white sub fitted in more 😀 The (removed) black sub I created a location for in our Hall / Stairs area. That area already has two pairs of B&W CCM 682’s in ceiling … one pair in hall, one pair on landing. Also an existing Sub on landing. Tried to add that and indeed the device was reset and added to the environment. But when I try to add it to a room, only three Amps are visible. Interestingly the new black square Amp’s. The slightly older Connect Amps do not show in the app yet they are S2 compatible. The Hall/Stairs/Landing device is an S2 Connect Amp. Arguably it could benefit from an upgrade to the 125W unit but surely that should show and allow the second Sub to be added to it? Any ideas on that? I’m going to do a full network reset tonight and see if that helps. it’s been a while since it was all rebooted. The S2

I have two rooms next to each other and I'm going to put a Sonos Beam (Gen2 ) in each of those rooms. Each soundbar will be connected to a tv.1.Is it possible to pair the two soundbars and listen to the same music?2.Can I hear what one of the televisions gives on both soundbar at the same time?3.Putting the TV in mute mode, can I listen to music from the app and the TV broadcast continues to play?

Heading to a boys cottage weekend and have a choice of what to bring for stereo music setup.cottage has wifi  speakers will be placed inside in a large open room    Pair of Play 5 Gen 2s stereo paired pair of Sonance by Sonos outdoor speakers powered by a Sonos Amp (newer one)which one should I bring to maximize sonic characteristics? 

Good morning, I am seriously thinking about buying a sonos ARC, my doubts arise when I see that there are several models, could you tell me what differences there are between sonos arc ARCG1UK1, ARCG1AU1 and ARCG1US1, if there is any. Thanks.

Trying to fit a Port and One in a tight space. If I place the One directly on top of the Port, there will be plenty of airspace around the units. Will this be ok?  An alternative would be to set the port on its side. Would this be a better option? ta

Hi,I’m sure it’s been asked before but can’t find the answer… How can I use the Sonos app on my phone to connect to my car speakers via Apple Car play? Thanks!

is the Sonos Beam Compact Smart Sound Bar - White826/8208 at argos compatible with generation 2 products

Hi! I am using playbar and sub with two play 3s as a rear. Movies are  excellent but muaic is lacking. The 3's and sub sound really good but the fact they are behind my seating position puts me in a "inverted" sweet spot. Granted, i do not have the urge to listen to muaic in stereo ofren, but still i like to enjoy it from time to time.What would you do of the folowing:1. Buy a pair of ones and put as rears and.move the play 3s on either side of the tv and use them for.music2. Buy a pair of ones and put them on either side of tv and use them for music3. Buy a single five and use it for music only4. Buy a move for.music onlyThank youNeven

Moving from the Netherlands to Dallas (TX, USA).Bought my Sonos Beam, Sub and 5 Sonos one’s in the Netherlands and wonder if they would work in the US with a simple transformer? Or would that not work?  

Is it possible to set Sonos 5’s up as a pair, but have them both playing mono/the same thing (rather than stereo)?  I realise you can group the speakers, but controlling them in a group using Alexa is less effective than as a pair.  Due to the position of the speakers in the room, having them playing in stereo can sound odd.  Thanks

Hello allIm aware this is a question that has been asked before but im yet to find a solution or answer that i understand.I have a client who has an old Cob house with super thick walls. We have wired in TP-Link access points to each room with a single SSID on Auto channel configuration. This is so all devices can roam inside and outside on the same network seamlessly. This works fine for all phones and laptops etc.With the new Wireless network in place we reconfigured the Sonos system setting up as like brand new. When in the Kitchen, id reset the Play1 Sonos then it would appear in my app and add as usually expected. When i then walk in to the Lounge. i see the App look like its lost connection as the username etc goes Grey, then after 15 seconds it appears white and showing connected apart from its no longer showing the Kitchen Sonos device. I continue by resetting the 2 x Lounge Sonos Play1 devices and add as a Stereo pair again in the usually expected manner. I can now see both co

Hey all, thanks in advance for any help/advice/pointing out errors in my thinking.I have a Home Theatre (HT) setup in my 4m x 8m family room/kitchen space. It consists of an Onkyo 5100 wired to pre-existing built in front and surround speakers with a decent center channel and power sub, which I don’t want to replace. All those speakers are in the 4m x 4m family room side. I have a Sonos Move in the kitchen side of the space which is used for music and Alexa functionality - set timers, add things to grocery list, etc. I’m about to upgrade the kitchen and want to tie the two sides of the room together, with a Sonos Amp replacing the Move, so that I can a) listen to the same music through the HT setup or b) get the HT audio playing on the kitchen side. Eventually I’d like to add speakers outside which can do a) and b) as well. I’ve read a lot on this forum, the Sonos product instruction and installation guides and other sites but I’m still not sure if I can get it to work as desired.To st

My surrounds have stopped working over the past few days and I have removed and re-added them but still not working. I have an Arc, Sub and a connect amp connecting 2 surrounds. All are S2 using 14.2. If I set up connect as separate zone all sounds plays fine through my surround speakers, so I know amp is working. When I reconnect them as surrounds Sonos adds them ok and connect Amp can control volume of Arc no problem but no sound coming from surrounds when playing music in full or ambient mode. I have tried to toggle surrounds on and off. I have also tried trueplay tuning but when it starts it says some speakers appear to be missing.  Is there a way to roll back to version 14.11, and has anyone else experienced this issue since the update 4 days ago? cheers Lee

Hi all,I am considering the following setup:Sonos Arc as the “CENTER” speaker. Sonos Amp to drive my passive HECO L/R speakers.I would hardwire the Arc to the TV via HDMI/ARC and add the Amp as L/R. Will this work? There is no need for surrounds!Thanks!   

I’m looking for the best way to make a TV that is outside and connected to Wi-Fi a source within the Sonos ecosystem. I could connect a beam to the TV, but I am afraid of the outdoor humidity. Thoughts?