Spaces & Setups

Now that my Fives arrived and successfully paired and grouped with my Sub & PlayBase (TV Room) I put my Ones in the garage repaired and sounding good. Now my Play 1’s are looking for a new room. Can I keep them paired and put them in the same room as my other 2 Play1’s (paired)? So I would have a total of 4 Play1’s (2 paired) in the room. And how would it sound? 

Can I use sonos roam as smart home speaker like echo or Google nest?And does it support zigbee or z wave protocols to connect smart home gudgets or only wifi? 

- Which sonos smaller speaker can I pair with it to move around the house?? I don't want an additional Five 

While you can launch lossless music via the Sonos app (ie Amazon Music Unlimited), I’ve yet to see a Voice Assistant be able to do this yet (ie Alexa plays lower quality non-lossless music from Amazon Music Unlimited). I even thought Sonos Voice would solve this issue but it doesn’t. Has this been resolved yet in the last couple of months or so (on any combination of Voice Assistant and Music Service)?

Hi! I have arc and SL speakers for surround. now i bought sonos amp for use subwoofer via cabel. i connected they and it works if you gonna listen music form spotify with phone or laptop. but when im watching tv then remote will  controll only sonos arc and sl voices but dont controll subwoofer level via amp. have anybody same issue and ho to fix it? thank youKenno

I have a Playbar, sub, and two Play 1s. They are missing from my system. The Playbar is connected to my Roku TV. The Playbar and Sub play through the TV and when I press the play button on either one of the Play 1s they play as synced with the Playbar and sub. I have tried the recommended process for missing products and have not been successful. Any help would be greatly appreciated.

Why is there no difference with speech enhancement on or off on Arc. Very dissapoing. I had a Bose 900 and it worked perfectly.

So I am listening to spotify with the tv on or off and I cannot control the volume with IR remote.This can’t be how its designed???I mean my guests do not have the app installed. and the buttons are not obvious way to control a sound bars sound.  

I have a theatre room with a 7.1 set up. I usually have played the pausing game between the 2 directv receivers to get them close when hosting football games. I have a beam and ones in the other room that I use to broadcast the sound everywhere else in the house. Even by getting them synced close there can be an echo effect. I am wondering if I hook a port up to the av reciever will I be able to group it with the others and be able to have that audio play in the theatre room with everything else? Probably also boils down to if my av reciever will be able to play the audio of the port in, while keeping the picture playing from directv source. 

Hi guys, I have recently purchased a Sony A95K O-LED tv and have been looking at sound bars. The best value for money it seems is the Sony HTZF9 which minimal problems it seems. Now I have been looking to get the Sonos Arc, has anyone had any experience in pairing the Arc with the Sony tv? Is it worthwhile? Any problems? Can I still utilise the 5:1 surround via the bar and the tv, and is it compatible? Thanks guys.

I have a Gen 1 Play 5, Play 1, Boost and Connect.  I know all about the disappearing “on this iphone” from a couple years ago and haven’t used my system much since.  However, I saw the Port and was wondering if I can use that to replace my connect, run it with S1, and use AirPlay 2 to play music to the rest of my speakers?  Essentially, a work around to make it work like before?  I tried searching but didn’t find much.

I use my TV mostly for Dolby Vision & Atmos content and Music streaming which the Beam tends to look after itself. However the PS5 gives me too many options for my small brain, any advice would be greatly appreciated.Currently set to AV Amplifier / Linear PCM / 7.1 and is appearing as such on Sonos app.

I have now tried three times this week to order a Sub Mini to go with my Sonos Beam, and each time my order has been cancelled by the Sonos website.I contacted sales support and they say that their system faced an integration error that cancelled customer orders in bulk?Anybody else struggling with orders on the Sonos website?

Hi. I’m thinking of getting the new sub mini for a room that has a Playbase and two Sonos Ones? Is this a good match for the sub? I think the Playbase already has a sub in it. So maybe I do t need the sub mini? This is for tv and music, Does anyone have any insight? thank you!

Hi,I am new to the whole audio surround system and I have a question. If I have the Sonos-Ray Soundbar along with a few Sonos-One G2 speakers can I play music on the Soundbar along with my Sonos-One speakers or is the soundbar only able to play sound from the TV? Would I be able to use the soundbar as an extra speaker when I’m playing Spotify?

So I first apologize because I know this topic has been asked repeatedly, but this time it’s a little different…… Is it possible to get Atmos quality sound if the speakers were positioned closer to the ceiling?  In my living room we have 20 foot ceilings (not vaulted), but we also have a ledge that goes up about 12 feet.  I wasn’t sure if being higher would help reduce the distance for the up-firing speakers?  Thoughts?  Or does anyone have suggestions for another sound system at that would be a better fit for my room type?  Oh we also have a Sony TV with the acoustic surface so the sound projects directly from the screen. Not sure if that would help with choosing a sound system. 

I have 5 Sonos speakers. I simply restarted my router and now all my speakers are gone. Can Sonos explain this and not blame the user, ISP or router manufacturer. Rather than spend half an hour reconnecting all of them many that are physically out of reach can Sonos explain their incredibly poor performance? If there’s a technical bypass please let me know. Otherwise I tell every person to run from this brand for there technical ineptitude and lack of reliability.  so tired of going thru this process every time the router gets reset 

My content (movies, TV shows etc.) is on a wired network and my wifi is on another network.  If I buy the surrounds or the sub (I have a Beam Gen 2 coming), will this setup work properly so I can get the full experience of the Sonos system?  BTW, I have a Samsung Smart TV with ATMOS that will be served through the eARC port on the TV and my Android phone will be on the same network as the Sonos speakers.

My Sonos Roam is 14 months old and has stopped charging and functioning completely. When sat on the wireless charger no lights turn on. When plugged in to USB-C the orange light comes on, but nothing works. I have tried all the troubleshooting steps (factory reset, charging overnight). According to the support line my only option is to get a 30% off coupon code and buy a new one. Any experience with this. 

Hi guys, I own a Sonos arc from 1 year. Biggest disappointment for me was not to be able to listen the audio from my ps5 in pcm because for some reason it doesn’t work, and the audio sounds so bad and low volume, and I had to switch to Dolby to have a nice sounds. Is this still a issue today 22 October 2022? It’s the problem my LG C1 OLED ? Or is the arc? Do you have the same experience with other tv brand?Thanks.

Accoring to my system overview the Sub is gen2. But the production date on the serial number is 1503. So how to tell if it is gen1 or gen2? Also the ring around the middle is more silver and also the Sonos letters are more silver. When I look at gen2 these are more black.

Hi,I’m remodeling my house and most of it is down to the studs.  I’m looking to do Sonos for the house, I was planning on doing in ceiling speakers in family room, kitchen, mater bath.  The Sonos in ceilings are too expensive so I was going to do dumb in ceiling speakers to Sonos Amps.  We entertain a lot so I want to be able to have music on in the living room, kitchen, family room and backyard, but I want to be able to control which is on when and sound levels to each speaker set.Can you pls advise on what I’m thinking?Family room w large tv (this will be the “media room”: I was thinking sound bar and in ceiling dumb speakers.  Can I connect the Arc to dumb in ceiling speakers?  do I need an Amp for that?  will there be any audio lag?I think the Arc surround package might be a better way to go, esthetically, I’m not keen on having exposed speakers in the corners of the room.Living room w Samsung Frame 55”This will be the room I’m sure I’ll have to watch weekend sports while the kids

Hi, I see interference with sonos speakers after getting sky q is not unique. Have had sonos phone chats but problem repeats periodically.  Would a sonos boost be guaranteed fix to problem /Thanks.

All of a sudden my old Playbar has stopped working with DTS encoded Blu-rays. It works fine with Dolby encoded discs and standard TV/streaming outputs but for DTS discs all I get is silence. It has worked perfectly well for years and I haven't changed any settings because I'm on the S1 app. As a test I disconnected the Playbar and everything works fine through the internal TV speakers. I'd be grateful for any suggestions that might help resolve this.

How do I reset Sonos Boost