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Anybody struggling to order Sub Mini from the Sonos website?

  • 19 October 2022
  • 1 reply
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K

I have now tried three times this week to order a Sub Mini to go with my Sonos Beam, and each time my order has been cancelled by the Sonos website.

I contacted sales support and they say that their system faced an integration error that cancelled customer orders in bulk?

Anybody else struggling with orders on the Sonos website?

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Best answer by Corry P 25 October 2022, 10:54

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1 reply

Corry P
Userlevel 7
Badge +18

Hi @Karmag 

Welcome to the Sonos Community!

I’m sorry to hear you had such trouble - we have been integrating new sales software recently that could be going more smoothly than it currently is.

Was our Sales team able to fix your order? I hope so. Contacting them directly is the best way to resolve any issues with orders.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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