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The Sonos S2 app is repeatedly crashing on iOS 17.6.1it opens then closes. I tried going through the Sonos S1 app, but same results.  S1 does not crash, but will not access Sonos S2 through S1. It sends me back to Sonos latest updated app, which then crashes.  if I go to speaker, it plays last album I was playing before this Sonos update mishigoss.  while I’m complaining & explaining, I would appreciate it if  the Sonos app was visible on locked home screen so I can see what’s playing without having to login to iPhone to see track.  

I have 2x Play 1, Playbar and a Move 2, all were connected to my Wifi network and worked fine until recently when it stated that it could not find any products. I rebooted all products, rebooted my wifi router and still nothing. I followed all the guidance on the Sonos support pages and still unable to connect. When searching for the devices it will find them and say I am connected and then asks for my wifi password, which I am entering correct and says it is unable to connect to the network. Tried, reinstalling the app, restarting my phone and rebooting the router and still the same issue. In the end I had to factory reset all the speakers. I’ve tried setting up a new system and upgrading the network in the app and nothing happens. I contacted Sonos support a couple of days ago to see if they could help and they couldn’t find a solution at the time. I told them I was getting a new broadband provider so they said wait until this is installed and try again. I’ve not done that and still

I’ve setup Sonos arc with LG G4when I change volume, I see on my TV only +/-Is there a way to show a number associated with volume? TIA

I have a multi speaker system mostly bought new (3 x S5 Gen 1, 2 x Play 1 Gen 1 and a Beam Gen 1 with 2 more Gen 1 Play 1s linked to the Beam), all operating on S1. My daughter has very kindly recently given me a new Roam 2 for my birthday which I’ve only discovered after opening it is not compatible to S1 and can only operate on S2 or the new Sonos App. I understand that I could upgrade most of my S1 speakers apart from the S5s,  but the S1 system works perfectly for what I bought it for, playing my own music library,  so in view of the many negative issues the new App appears to be experiencing I’d prefer to set up a separate system for the Roam 2 on S2, for the time being at least. I’ve done some reading on here but find it all a bit confusing. Would someone be able to provide a step by step guide to creating a new system for the Roam 2 that doesn’t make my existing S1 system vulnerable to losing music library, playlists etc.My current iPhone 12 only has the S1 app and I’ve become a

I have a Sonos amp which is wired to two in ceiling Klipsch speakers. I've also got a playbar on the TV on the same room. Everything is grouped together under "family room" and working for 5 years. Just noticed while playing music from Spotify that the playbar is working fine but no music is coming through the passive speakers. I've tried rebooting the system and the wifi and no luck.  Only thing I've changed is updating the app. Could that have caused it?

hello communityHave  a question about the head phone ace.Can i use the head phones with the home cinéma.its possible no cut the sound of my home cinéma and use witn the headphones +so My wife listen the sound of the tv and me the sound of the headphone ace both ????thanks ans sorry for my english DENIS

I want to connect my play1 to my s1 system.  I DO NOT want to upgrade but it prompts me every time.  When I hit not now, nothing happens.How to fix this? thx

Two of the three speakers are not playing in the group.

I am trying to set up connection to app. When I get get to activate to activate  white and green flashing light, I pressing it does not activate.  

Can I connect a beam with a sub 4 and sub mini at the same time? 

The last time I let Sonos update any of my equipment, they moved everything to S2 except the one component that would not handle S2, so I lost the ability to use some legacy equipment. it was a nuisance to move each individual component back to s1 and I do not want to have to do that again

My ~ 8 year old Playbar died.  We now want to change the TV to a Frame and not have a soundbar showing.  The old setup was the Playbar with digital audio out from the TV to the Playbar and a pair of in ceiling speakers powered by a connect:Amp (along with a Sub).  So, can I use the newer AMP, connect that to the TV, connect the rears to the Amp and get a pair of wireless Sonos speakers for the front to create a surround sound system?  I don’t have wiring to anywhere usable for the fronts so would love to be able to use Sonos wireless speakers (Era 100’s?) but I believe I read that the Amp can only connect wireless speakers as rears.   Thanks for your help.

HiI have recently renovated my lounge and wall-mounted an Arc Ultra (Sanus extendable mount) below our TV. Also have 2 Era 300s and 2 Subs (Gen 3 and 4).Ceiling height is 8' and Sonos is mounted circa 3' from ground - it can't be any lower as it is placed above fireplace. I am slightly concerned that our lovely coffer ceiling (which extends roughly 50cm from each wall and base of it is circa 13cm below the ceiling) may impact on the Atmos experience. Top of Arc to base of coffer is circa 53cm.Specifically, I want to understand whether the upward-firing channels will be impacted and potentially compromise the Atmos experience. Main listening position is circa 9' from the Arc.Very grateful for any help/insight as the height effects on some test sources aren't so noticeable.Many thanks

Has anyone had difficulty assigning a new Sub Gen 3 to the TV room or linking it to a new Beam? It will not connect despite checking wi Fi connection and the ususal processes. We upgraded from a Sub Mini which connected perfectly.

Hi, Since the ill-fated app update we have lost the ability to alter the Amp's speaker balance. An astounding omission for a supposedly high-end audio product.I used this every day as my dining table is close to one speaker so I would adjust the balance then set it back when listening from the sofa. What is the timeline for restoring this basic feature? I can't see it on the trillo board.   

I currently have 4 Sonos (2 pairs) 8inch in-ceiling speakers connected to my AMP. I purchased another pair of 8 inch sonance (Not Sonos/ sonance only) speakers. Will the amp be able to handle this? 

I just received (2) Sonos Move 2 speakers and a Sub 4. Having trouble connecting the Sub 4 to the speakers. The connection options don’t include Move2. Is it possible to connect the Sub in this configuration 

My system, Basement: 1 Beam, 2 speakers connected to SONOS Amp.Family Room: 1 Beam, 2 speakers connected to SONOS Amp.Having issues since the SONOS App update from earlier this year.I want to watch TV in Basement have hear audio on Basement: 1 Beam, 2 speakers connected to SONOS Amp.I want to watch TV in Family Room have hear audio on Basement: 1 Beam, 2 speakers connected to SONOS Amp.If I have TV in Basement on , I can on SONOS App hear audio from TV on the Beam and speakers. I can also through the SONOS App, select to hear audio on 2 beams and 2 speakers. What I want to do is hear audio from  Basement beam and Amp, and from Family room hear audio on beam and amp from the TV source in Family Room. I have groups setup in the App. 

My house is currently under construction. During the planning phases, I ordered two speakers to be installed in the ceiling of the Grand Room and two outside for the pool area. The speakers are passive Elan EL-600-IC-8(s). I purchased a 77” LG OLED G3 TV for that room as well. I need suggestions as to what soundbar or surround sound system to get. My reseach leads me to believe that an ARC soundbar, Sonos Sub, and 2 SONOS amps.  

Frozen app on set up for existing system. Have deleted and reinstalled app but same frozen screen

I have a converted wall box turned into a juke box with an Arduino it has a USB-C audio out..What is the best way to connect to my Sonos system..I have a Old ZP90 but then would have to revert the system to Sonos 1 versionIs it possible to use USB-C to ethernet and link it that way any advice is appreciated 

Hi I’ve a Keff 400b Sub. it’s a expensive sub.  Part of my old system. I’ve moved over to Sonos. ( not sure if I’ve made the right move 🙈)I’m using 2 x play5.  As stereo. 1 x Sonos sound bar 1 x play1 but I would like to use my existing Keff SuBive purchased a Sinos connect ( eBay. Second hand ) but it’s saying This product is only compatible with the SonosS1 Controller. It isn't compatible with your Sonos S2 app.so my question   Can I connect my sub as a sub within my Sonos system. thx for any help you can give me. Phil 

I disconnected them as surround speakers. Since then they have not been able to connect to my account. I have tried everything also with PDS cabling. it comes up with the following response:There was a problem connecting to your account or check your WIFI or try again later. Router config. Follows all regulations and it is the only router on the network.. 

I have just bought a Beam Generation 2 and Sub Mini and already have a One and One SL in my bedroom that I plan to use as surround speakers with the Beam and the Sub Mini. How do I relocate the One and One SL within the system to remove them from main bedroom to home theater? Thanks!

Cannot get trueplay to set up my two play 1 and beam after moving. Very annoying. The app starts and the test tones are heard but it cannot fintune. Tried a friends phone as well as reboot iPhone. IOS version is 17.6.1 and Sonos app version 80.12.03.I have a hearing devices and therfor a surround system helps me hearing. But now I hear the music very (very) loud but the voices…way to soft. I switched on the speech amplifier but not enough. The sound is terrible and I cannot watch TV. Sound is totally unbalanced. And I cannot adjust a thing. please help, much appreciated!