Contributor I

Answered

surround speakers and sub removed from system

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Why are my sorround speakers and sub not showing in my system. No changes made to network or settings. If I haven’t made any changes, what have Sonos done? Any updates?

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Stanley_4Answer

Grand Maestro

Usual temporary fix:

Power down ALL Sonos. - Reboot router. - Power up Sonos.

Permanent fix, almost always:

Go to your router’s DHCP settings page, set static/reserved IP addresses for ALL Sonos.

Then do the temp fix steps one last time.

Temporary router glitch? Have you tried restarting router, soundbar and speakers?

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JesrinAuthor

Contributor I

Every product reset multiple times, network restarted and all reconfigured in app.

Problem solved :-) - and a merry Christmas.

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If this happens again - a reset would not do anything a reboot would not fix too.

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Stanley_4Answer

Grand Maestro

Usual temporary fix:

Power down ALL Sonos. - Reboot router. - Power up Sonos.

Permanent fix, almost always:

Go to your router’s DHCP settings page, set static/reserved IP addresses for ALL Sonos.

Then do the temp fix steps one last time.

Translate