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Contributor I
December 24, 2024
Answered

surround speakers and sub removed from system

  • December 24, 2024
  • 4 replies
  • 151 views

Why are my sorround speakers and sub not showing in my system. No changes made to network or settings. If I haven’t made any changes, what have Sonos done? Any updates?

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Best answer by Stanley_4

Usual temporary fix:

Power down ALL Sonos. - Reboot router. - Power up Sonos.

Permanent fix, almost always:

Go to your router’s DHCP settings page, set static/reserved IP addresses for ALL Sonos.

Then do the temp fix steps one last time.

4 replies

106rallye
December 24, 2024

Temporary router glitch? Have you tried restarting router, soundbar and speakers?

JesrinAuthor
Contributor I
December 25, 2024

Every product reset multiple times, network restarted and all reconfigured in app.

Problem solved :-) - and a merry Christmas. 

106rallye
December 25, 2024

If this happens again - a reset would not do anything a reboot would not fix too.

Stanley_4
Stanley_4Answer
Grand Maestro
December 26, 2024

Usual temporary fix:

Power down ALL Sonos. - Reboot router. - Power up Sonos.

Permanent fix, almost always:

Go to your router’s DHCP settings page, set static/reserved IP addresses for ALL Sonos.

Then do the temp fix steps one last time.