Answered

When is The Think With alaxa and sonos comes out?

I have a TV on the wall with a fireplace below it and a soffit above it. There really isn't room to mount it on the wall above or below without having the speakers fire directly into the wall or floor (see image below). So I wanted to hang the playbar upside down under the soffit as seen in the image. This actually points the speakers right at the listening area and seems to be the best option. But, it seems that the R/L channels might be incorrect if this is done? Is that still the case? Will SONOS add an over write feature to hard code what is right and left to the PB? Is there any other options here? For other people that have ceiling mounted the PB, did you use the standard wall mount or did you do something different to make sure it was secure? Thanks for the help!

Contemplating purchasing a Sonos system. Have complete Apple system including AirPlay. Sonos documentation says I need to have AirPort Express (entry level unit); I have AirPort Time Capsule (the premium unit) already installed. Can I use my Time Capsule to establish the AirPlay connection? Or do I need a separate (and redundant) AirPort Express?

I have a Sharp Aquos LC-40D68UT (purchased in 2011).  It has a digital audio port, and seems to plug in fine to my Playbar; however, during Playbar setup, the Playbar does not detect anything coming from the TV.  Wondering if the TV is simply not compatible (it's not listed in the non-compatible list thread; and speaking to Sharp customer service they weren't able to say definitively).  Or wondering if there is some other common troubleshoot (which I haven't found in the manual or FAQ).  Thanks

I have Sonos controller apps listed from old computers and tablets that I no longer own. Though I have reformatted those drives and tablets before I got rid of them they still show up in my account. I'm concerned because I know that you can only have a certain number of registered controllers for your account. I would like to clean that list up. How can I remove them from my account Thank you Tony

Can't get ride of the annoying popup box that says TV is using external speakers

We are using Samsung 4K TV and a sonos playbar. The optical output from the TV is PCM 2.0. Is there a work around for this?

Hi everyone. Indexing new music takes 30 - 40 minutes now. It was much faster before, if i remember correct it only took 1 - 5 minutes to add new music to my library before. I have a new Synology nas DS216play. I'm using Sonos-controller for PC when i update my library. All help would be highly appreciated! Regards Edvardsen

I have one Connect:Amp and two Play:1. The home theater is wired into the Connect:Amp through RCA line-in. The outdoor speakers are wired out through the speaker connections. The Connect:Amp and the outdoor speakers will play all music sources [b][u]except[/u][/b] line-in. The Play:1 speakers with play all music sources [b][u]including[/u][/b] Connect:amp line-in. Obviously line-in works, because I can get sound from it through the Play:1 speakers. Why can't I get the Connect:Amp speakers to play the Connect:Amp line-in. They play other sources.

The Android [b]tablet[/b] app has a shortcut to the Equalization screen from the Now Playing screen (see page 2-13 of the documentation: http://www.sonos.com/documents/productguides/en/AndroidTabletGuide_en.pdf). Will this be added to the Android [b]smartphone[/b] app? (And the iDevice apps for that matter?)

The on this iphone menu item disappeared after athe 6.2 app update. I can no long listen to podcast stored on my phone. Deleted and d/l again, restarted, no luck. What happened?

Good morning, in my house I have 2 Play 1 (in two separate rooms), 1 Playbar, and 1 SUB (in living room). This morning the Sonos app asked me to update the software to the last version (I understood that is an update for adding Playbase features). At the end of the installation it returns me an error (no specific number) and now i don't see anymore the Playbar and the SUB but only the two Play 1 devices. I didn't change anything to the previous configuration (e.g. router or something else). I Tried also to install them again but they are not detected anymore...what I have to do? Please help me! Thanks in advance

Hi, I am in the market for a simple soundbar. After selling my 5.1 home theater system I want to go as simple as possible by just having a soundbar for my TV and the devices connected to the television. I have a Samsung F6470 which is roughly 4 years old. To that I have a PS4 connected for Blu-Rays and Games and a cable box for swiss television both via HDMI and my television can directly access streaming services like Netflix. The television has a optical output which I would use for the connection to the Sonos Playbar/Playbase. Now my questions: If I solely use the Playbar/Playbase as the only speaker in my living room can I run into any trouble for this simple stereo setup? Does a 5.1 HDMI Tosslink passthrough to the Soundbar/Soundbase have any benefit over the TV just passing a simple stereo signal over the optical out? What would happen if I add a Sub to the setup? Thank you for answers in advance. Hendrik

I have sonos set up in my restaurant and need to be able to play business subscription music so that we comply with the fees and royalties of playing recorded music. What can I subscribe to that will play through your system?

I've got two Play5 as a stereo setup in my living room. Now I like to extend my system with a SUB and the new Soundbar. Unfortunately Play5 is not supported to setup a 5.1 system but this is another topic... Both the Play5 as a stereo setup could connect with the SUB and also the Soundbar could be extended with a SUB. Is it also possible to use the SUB together with the Playbar when watching a movie and using the same SUB with my pair of Play5 when listening music?

I have a shure wireless microphone. I want to play it through a wireless speaker. I do not have any amp yet or other peripherals. Can I and what do I need to be able to play a microphone through your speakers? Thanks. Also, what is the size of room spec for the 2 larger speakers? 15 by 20? etc. If you buy one of the largest ones, how big of a room could it cover? My family room is 20 by 30? Do I need 2 speakers? or more? thanks.

My boyfriend spends 3-4 days a week at my house and has a Sonos Controller App installed in his phone to control my Sonos Play 1 and Play 5 systems. He got a Play 1 and Play 3 for Christmas and is having issues connecting to his own systems when he returns home from my house. Is there something he needs to do when he leaves my house or arrives home st his house to have the Sonos Controller App automatically switch to his system? It's really frustrating that it doesn't just automatically work. He tried uninstalling and reinstalling the Sonos Controller App this evening but it didn't seem to work. Any advice for two Sonos novices?

Hi, this topic and question has been asked before and is a wanted request for the users or potential users of a Sonos connect. We want to have the possibility to trigger an external amplifier connected to the Sonos connect from standby to ON as well as back to standby then not playingi music so we dont have to run the amp 24/7. Is this function now in the plans for future development and to be released in the near future? Software solution or new hardware (new connect). A new hardware with a 12v trigger seem to be a simple 2015 upgrade? :)

Do the speakers in new Sonos products have a break in period? As with say guitar amplifier speakers sound warmer after being broken in? I just purchased 2 Play 5's over Christmas and was thinking about letting them play while I was at work? Is there any benefit to doing this? Thanks.

Tablet video app sound compatibility.

Hi, I'm planning on buying a Connect so I can use it with my current turntable setup. It occurred me that I can get rid of my Samsung HW-K430 (soundbar + subwoofer) if I connect my TV (Samsung KS8000) via optical input. Anything I should be aware of? Will this work or should I be looking for something else? Thanks!

I have a router and 3 extenders across my house, so my wifi is excellent all over the house and yard.  If I hard use a Bridge/Boost or hardwire 1 speaker in, is that hardwired component the only one that pushes out Sonosnet?  If so, I would think my own wifi network if probably stronger / more reliable than the one source for Sonosnet.  Toughts?   BTW, I plan on adding over 5 speakers, and a home theater setup.  Will I be forced to use Sonosnet?  

Why wouldnt you connect your cable/satellite/optik tv to the playbar via the optical link, rather than via your TV as the instructions seem to imply. If your TV doesn't have optical, wouldn't this connection method work? I'm Considering the purchase of a playbar, and even having read acres of tech stuff, forums, threads, reviews and comments and I can't find any reference to this way of connecting. Apologies if this is a dumb question....

Hi Guys, I am looking at purchasing a Sony X85 (also known as X8500 in some regions) 4K UHD TV and wondered if this panel will pass-through (via other HDMI ports - e.g. Blu-ray, Playstation, Xbox etc.) Dolby Digital 5.1 audio signal via the optical output port to SONOS Playbar. I didn't really want to invest in a HDMI/TOSLINK Switcher box and Smart-Remote for a new TV. I was hoping this 2016 panel would just plug and play! I called Sony support and they advised it would pass-through. Anyone got this setup to verify? Thanks

Hello and good afternoon Sonos community, I am an AV designer that has been tasked to outfit a semi high-profile residence of a state Governor with a "wireless sound system" This system is to reside in a historical building and as such will not allow for much in the way of modifications let alone opening the walls up to run new speaker wiring. We wouldn't be able to use attic or basements as pathways either as everything is pretty inaccessible. The rooms do have plenty of AC power outlets that would accommodate the Sonos setup fairly well though. There are five rooms/areas that each need sound reproduction and they are all within close range of each other (less than a 50' diameter from the main transmitter) so wireless range should be acceptable. My biggest concern however is that this system will need to incorporate a wireless mic for public speaking events. The Sonos system does have a line input feed that I can take the output of a DSP/mixer setup and send it to the Son