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Pioneer VSX-LX103 "Works with Sonos"... not working with Sonos ZP80

Forum|Forum|7 years ago
October 14, 2018
23 replies
2542 views

I bought a Pioneer VSX-LX103 today and and am trying to get it to work with my SONOS ZP80 (which I believe is the old version of the SONOS Connect). The LX103 is listed as being supported by "Works with SONOS" http://sonos.pioneerhomeusa.com. I get it home from Best Buy, install the latest firmware on the receiver and then follow the instructions here - http://sonos.pioneerhomeusa.com/assets/PioneerElite+Sonos-01.mp4

I get to the step to select the Connected Device under Hardware > Works with SONOS but the ZP80 is not found. I've tried everything, connecting to different RCA inputs (everything except Phono because the video says that doesn't work) but all to no avail. The ZP80 is on the same wifi network as the receiver and I've updated my SONOS system today.

Really frustrated as this was one of the major drivers for me buying the Pioneer in the first place. It could be that the ZP80 isn't compatible with the "Works with SONOS" feature, but I can't afford to get a newer Connect only to find out that doesn't work either!

Any advice would be gratefully received. I've been buying into the SONOS ecosystem since the very first player and save for this setback I'm a SONOS devotee.

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Best answer by thebullet

SONOS got back to me very quickly saying that the ZP80 should work - https://twitter.com/SonosSupport/status/1051835001476734977 Next step calling Pioneer Support...

Stanley_4

Grand Maestro

The ZP and Connect do work well but I think you may be misunderstanding the "Works With Sonos" system. I don't deal with that so I'll leave the details to folks that know them, aside from a wild guess you may need a Beam or the new Sonos Amp for that to work.

Hook the digital optical output from your ZP to the digital optical input (you should have 2) of the receiver, select that input and your ZP will play with no issues. Hook one of the analog outputs of your receiver to the analog inputs of the ZP and you should be able to select that in the ZP's menu to send audio from the receiver into your Sonos system.

Ken_Griffiths

thebullet,

I think the Receiver is supposed to work along the lines like you see in this YouTube video ...

https://youtu.be/R0sNmnStb5A

But I can’t say whether or not the ZP80 should work, as in the 'strictest of terms' it is not referred to as a 'Sonos Connect'. I think you may need the ZP90/Connect model, but I would contact either Sonos, or Pioneer, Support first and ask that question.

It would be nice to know the outcome of this one, just for future reference.?

Ken_Griffiths

thebullet,

You can contact Sonos Support 24/7, via Twitter, on this link to get an answer, perhaps?

Contact Sonos Support via Twitter.

melvimbe

Right. All the details I've seen with this part of the 'works with sonos' program refer to the Connect model, not any previous models.

Danny

Ken_Griffiths

Don’t you just hate buying a new piece of kit, to then find it actually doesn’t work as you hoped for. It usually means you end up spending lots more money just to get it working... it’s a pain in the ass sometimes and this looks like a good example of that. Though I guess Stanley_4 is right above, it will work in the way he describes, but it’s knowing how it could have been so much easier with the newer 'Connect' model.

T

thebulletAuthor

Avid Contributor I

Thanks Danny, Ken and Stanley! The SONOS works fine playing through the receiver but it's the Works with SONOS features that I can't get to work, namely:

- turning the receiver on when it gets a signal from the SONOS
- controlling the receiver volume through the SONOS app

The Pioneer simply won't detect the SONOS ZP80 when I try to Connect in the Hardware > Works With SONOS menu on the receiver. I fear that it may be that the ZP80 is simply not supported and I need to get a newer one, but that adds another $350 to my purchase, which I'm not best pleased about. I'll reach out to SONOS support and Pioneer to get to the bottom of this and share with everyone so others don't make the same mistake.

T

thebulletAuthorAnswer

Avid Contributor I

SONOS got back to me very quickly saying that the ZP80 should work - https://twitter.com/SonosSupport/status/1051835001476734977 Next step calling Pioneer Support...

Ken_Griffiths

I know on the Android version of the sonos controller, there is an API option in advanced settings that is entitled ,"control from other devices", but I have always thought of that option as being for use with watches, wearables and remotes from 3rd party android based suppliers. I am just wondering if it needs to be switched on in a controller linked to the local network ... This is just complete guesswork on my part though, so dont be too disappointed if that does not fix the problem.

Ken_Griffiths

I really can’t see the API Control being at the controller level in this case and more likely at the hardware level, but nothing ventured, nothing gained eh?

T

thebulletAuthor

Avid Contributor I

I spoke to a Pioneer support person who was helpful and has given me some ideas to test later. He seemed to think it's a connectivity issue with the receiver simply unable to find the SONOS ZP80 (original SONOS Connect) on my network. He also asked some questions about my Wifi network, indicating there could be problems if my router has dual bandwidth configured (2.4 vs 5 GHz). I'm using Google Wifi Mesh routers in my home so there isn't that option anyway. Btw my SONOS ZP80 is currently plugged in directly to my router (via an 8-port gigabit switch) so I'm going to try removing the ethernet and setting it up purely over Wifi.

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