Portable speakers

Hi,I changed my router to Zyxel DX3300-T0. After that Sonos app does not find Move. Router has WPA3 security protocol and I wonder if Move does not support that?

I have a MacBook Air M2 2022I want to purchase 2x Move 2 & 1x line-in adaptedI want to connect both Move 2 as a stereo pair and connect to MBA using line-in adapter.Is this possible?

I use my Roam in the bathroom where it does get wet through the steam. Although it is waterproof to a degree, I would like to prevent damage. I am informed that a waterproof cover is available. Is this correct?

Hi, I have two Move 2s set up as a stereo pair.I have noticed that only one of them has the mic light on and that the other doesn’t. The the one without the mic light also does not have the small dot light on the front illuminated.Is this normal?If the mic is not on will the Trueplay autotune still work for the pair?Thank you. I can’t find the info on the site.

Will the Bluetooth connection allow me to play podcasts, music and calls directly thru the Move?

I have used SONOS forever. I have two new Move 2 u it’s in a room. They play fine as separate units. When I try to pair them as a stereo unit, I get an error from the app. It cannot find two compatible units to pair. The Move 2s are the latest abs same firmware version and my app is up to date.i have factory reset the units twice and rebooted multiple times.I have two Give units that pair with no issue.is this just another glitch in the new app?

I use my Move 2 in my garage a lot and the garage has a flat roof and we’ve been experiencing a heat wave with temperatures in the upper 90s. The temperature in the garage can get up to 115°. Is it safe to keep the move out there between the times, I am listening to it or should I bring it inside into cooler temps?

Any recommendations of what wall outlet plug to buy for charging Roam 2 via the USB-C to USB-C cable that comes with it?  The only one I’m seeing on Sonos store is for the old prior gen Roam and USB–C to USB–A.  I’m going to buy the charging kit too, but I also want to be able to plug it right into the wall as opposed to setting it on the charging stand.

I think I have a new idea as to why sone Roam 2s are not charging.  Mine has the same problem  I tried quite an assortment of chargers and cables. I also did the long press reset suggestion multiple times.  All to no avail. In the evening I sometimes got intermittent charging with USB-C (charge for 5 minutes, then stop for an hour, repeat).    The only variable that changed when I got the intermittent charging was room temp.  So I thought, what if the battery temperature sensor is bad or miscalibrated.  Since it protects the battery from overheating, it may be shutting it off at too low a temperature, such as at room temp (80 in my house during summer).So I put it on my weakest Qi charger  (which never charged it at all) and put it in the fridge overnight.  Voila! it went all the way to 100%.  This was repeatable.  I’d move it outside, and while on the charger, it would discharge at 10% an hour.  Back into the fridge, and perfect chargingSo try it in the fridge to see if my case is a o

I can not activate my sonos move although it is connected to the System and i can See the move in my app. What should I do? 

hi so i cant seem to connect my sonos roam 2 to my ps5 or my speakerless monitor because my monitor needs a headphone jack and sony have disabled the use of bluetooth speakers 

I do not have a stable WIFI connection, can I use my mobile device's hotspot for setup for the move2?

I have a TP-Link Mesh dual band router. The Roam automatically connects to the 5 ghz band but will then drop off / disconnect within an hour. How do I steer it to connect to the 2.4 ghx band?

I tried to take my move to the park to play music but it wouldn’t connect to my phone. The move works fine at my house. 

Hello,  It’s so frustrating that I cannot connect my regular Sonos Move to the new Sonos App. While the Sonos Move device appears listed on the App along with my other Sonos products, which I ‘tick’ it to stream music to the Move, the App say “Unable to Connect. Please try again later.” This never used to happen in the older app and I have been using the Move without a problem since 2019 on the earlier App. My internet network, bandwidth all is the same and I checked there are no updates required on the Move or the new App. I don’t want to use Bluetooth on Move for various reasons!  I am in Australia and when I call the Sonos Australia helpline number, the wait is for more than 2 hours everytime I called!  Can anyone PLEASE help me!!  Thanks heaps! 

I've noticed a bug with the new app in combination with my Roam SL. On the album page of my streaming service (Deezer in my case), when I hit the play button, in some cases, it will start playing the music in the queue, instead of the album. If I press the play button again, it might start the correct album. I haven't noticed this with any of my other Sonos products.Added a screenshot to illustrate what button I'm talking about. Circled in red.Hypothesis: the button calls on two functions. First replace the queue, second start playing the queue. When the first operation fails, the second is still called. 

My Sonos doesn’t connect to my iPhone Sonos app, it seems to be connected to TV though..

Hi, I have a Sonos move and a roam and keep having connectivity issues when I’m trying to use them both. They both work fine but when trying to add one to the other a prompt appears saying “unable to connect.”I never had this issue before the recent app update  please get this patched soon.  Thank you  

I have a Sonos Arc with sub and a LG OLED TV.With the new Sonos headphones, will I be able to listen to TV sound thru headphones while my wife still listens to TV sound thru the Arc soundbar at the same time?

Not showing on app cannot connect reboot all the time move 2 who has designed this fkin thing mickey fkin mouse 

Hi. After getting a new iPhone, I am trying to reset my three devices (2X1’s and a first generation move). They do not want to comment. I do a system reset, the internet finds the speakers and sometimes even says they are set up, but nothing actually adds to my Sonos app. Been trying and off for a few days now. Can anyone please help. 

Hi,I believe a Roam2 in sleep state (not fully powered off) should wake when the Sonos App is opened, but this is not happening for me.I’ve just bought the Roam2, so after the new app update.Looking at older posts regarding the original Roam, on the original app, the Roam would wake on opening the app. Also, people have referred to the old app indicating that the Roam is ‘offline’, with a red dot, when it is sleeping or powered off.Using the new app, I am not seeing this. The Roam2 disappears from the device list completely when sleeping or powered off and only reappears in the app when woken by physically pressing the power button or placing on charge.This is really inconvenient as I want to wake it up and send music to it while I am in a different area of the house. I don’t want to deactivate battery save because this would drain the battery far more quickly for the times I am not actively using the speaker.Any solutions or is this yet another problem with the new app vs the old one?

Now that I have my new Frontier Fiber with Eero Pro 6 mesh connected and all my Sonos are up and running do I need Boost anymore? 

Why do you call a product ROAM if I can’t leave the house with it?!App needs to be updated!!I move around a lot and bought the Roam speaker so that I could take all the great features of the Sonos system I have at home on the road with me. This whole factory reset procedure just because I’m on a hotel WiFi ,a network I can’t change the SSID of, is completely ridiculous. I own Bluetooth speakers that will not play music while I’m doing other things on my phone that cost 1/3 or less than this.