Portable speakers

I’m so disappointed.I had my somos connect amp, and sonos play1, and just bought the sonos move 2 hoping to listen all of them at the same time but I can’t.so … be aware…. Because if you buy a sonos move 2 for example, then in 2 or 3 years sonos release a new update and you won’t be able to use your sonos move 2 with the new update and you will have to buy a new product? What a shame…I just want to use my “old” sonos devices with my new sonos move 2 simultaneously….I hope I can returned it right away….

HiHere is my diagnosis number **************I have stuttering issues since I have connected my Sonos Move to my setup.I am connect wirelessly with my Playbar, Play3, Move. I have this mostly when I connect with my PC that is connected to my Sonos connect Gen2.What could be the issue.The sonos move is sitting right next to my sonos connect and the connect itself is 3m away for my exposed Wifi router.Internet connection is stable.I would love to hear your feedback on this.ThanksModerator Note: Modified in accordance with the Community Code of Conduct - diagnostic number removed as identifying information

It's been a week since we could use our Roam. The mute button is stuck on solid green. 

Hi. My sonos move just stoped. I did a resett, and now i get «livingroom not registered» Tried most tips i could find, but no can do. Sonos app do see my speaker, but it wont play.

Hiya! This is gonna be one heck of a first post for this forum. I’ve had a Sonos Roam for a while now, and I love the thing. Really, I do, or at least I did… then I started worrying. I had to RMA my first unit the year I got it, because the battery health had worn down so far during its usage cycle that it refused to start up anymore. For reference, this is what I experienced: The Roam refused to respond to the power/bluetooth sync button, media buttons, or microphone button. The Roam’s lights would not turn on, and the speaker would not connect to the local network. The speaker would let the power light fade on, sit a moment, then abruptly shut off entirely when at rest on its wireless charging pad. The speaker would not respond to the support rep’s “plug it in and leave it overnight” troubleshooting step. Later on in the day, I found that often times, the Roam and other battery-powered Sonos products relied on their batteries for things like keeping the internal clock running. When m

How do I connect a Marantz M-CR611 to Sonos Roam?

Hey everyone I have an issue with my Sonos Move 2 speakerAs said in the title, my left tweeter suddenly stopped working. I tested via audio sample with distinct left/right channel changes, confirmed it myself laterSpeaker is currently running latest updateSystem version - 16.1.1 (build 78152020)Sonos OS - S2Even though you can’t hear it much due to main speaker being still in tact, tbh I’m devastated, I only bought it in FebruaryAnother problem is that I bought it abroad, there are no official Sonos representatives in Georgia, so I have no idea where can I go for potential repairsMy questions to community:​​​​​​​Have anyone experienced the same issue? If so, did you fix it? How can I 100% confirm that this is a hardware issue?

Hello, I have a new Sonos Move 2 Olive. I am happy with my purchase but I cannot get the 24 hour battery life. If I take the Move out of the charging dock, stream WiFi-radio true TuneIn and set the volume between 5 and 10, my Move 2 doesn't last much longer than 6 hours, 8 hours at most. What playback conditions is the 24 hour playtime based on? Greetings, Wim

Everything I have read on this forum, and in the Sonos docs, led me to believe that I could add a Roam to my existing S1 system, albeit with limitations around sperate apps etc. This setup would not be a problem for me as the Roam would be used primarily in the garden.To setup the Roam i unplugged all the S1 kit and then installed the S2 app. On the S2 app, i got the Roam up and running with my music services. I then set it up on my tablet, and other devices. Everything looked good.However, when the S1 kit was turned back on, the S2 app stopped working. The S2 compatible devices had somehow automatically upgraded and were no longer in the S1 app. Now, both the S1 and S2 systems were broken. I then had to spent the next few hours factory resetting and 'downgrading' back to S1.Over the weekend I tried to get help from Sonos support, but after 3 chat sessions were disconnected mid session, I gave up.This evening I tried again, and this time spent 1hr 40mins on a chat session. The followin

I've had my Sonos Move for about a year and a half now and about a week ago it suddenly stopped responding completely.I've tried to hold in the power button for thirty seconds on and off of the charge ring, the Move does absolutely nothing, no LEDs light up even briefly. I've tried the same with the Bluetooth button and connect button, same result.I've removed it from charge for 4 days to drain the battery, still nothing.I've charged it over night using the charge ring, still nothing.I've charged it over night using a USB-C connection, still nothing.I've removed the battery and reinserted it as some threads have suggested, still nothing.I've tried to take readings with a multimeter on the battery and charge ring but can't seem to get any readings. (I'm not sure I'm testing them correctly. If anyone has any advise on how to test either I would appreciate it.)I don’t know what else to do.We stay in South Africa, about 180kms from Port Elizabeth and to my knowledge there isn’t a Sonos out

Just about had it with Sonos to be quite frank, issue after issue after issue.. the new one is that my Move (which has worked perfectly with other speakers) has decided now that it no longer likes working with the other speakers on my network. It’ll show as if it’s playing on the app but nothing is happening. If I start playing music on one speaker and then add it to the group the track will stop, then start again on the move but no longer on the original speaker. Likewise if I start on the move and group another speaker it’ll stop playing altogether and start again on the new speaker. I’ve rebooted the speaker I’ve reset my router I’ve unplugged the Ethernet from one of my speakers so that they’re all connecting via WiFi It’s not a distance issue as the router and move are fairly close.. any suggestions.. as I say, pretty fed up with this now. I just want the system to work as it should. 

Hello! I got Sonos Roam 2 months ago. I connected it to my Sonos system at home, integrated with Google home and Google assistant. Worked just fine. Now I took it with myself for Easter family reunion. I wanted to listen to music via Bluetooth but the speaker cannot switch to Bluetooth at all. When pressing the powet bottom for 2 seconds I get the chime but the led is still white, also my phone, nor anyones phone nor even PC, finds it. I thought that maybe I somehow factory reset it, but when trying to connect it to my app via wifi It gets connected by after that it says I need to register it, and to do so I must factory reset it. I tried holding power for 15 secs, keeping away from charger and turning off and on. Nothing helps. How do I make it switch to Bluetooth? Sawpel

I recently had a frustrating experience with my SONOS Roam. I took it travelling, and by mistake, when trying to turn it off, I reset it. I was not on my home network and in a hotel, and there was no way to initialize it again. I looked on help forums, and they all talked about using two devices and connecting to one device and hotspotting to another. I tried this at length (and I am comfortable with troubleshooting), and NOTHING worked. The fact that I have a Bluetooth speaker that cannot be set up and used solely as a Bluetooth speaker is so frustrating.  Why not have a setting where, out of the box, you can use it on Bluetooth alone -- I am now carrying around a paperweight, and I can do nothing until I am back at home. Please HELP!

I’m so frustrated to even be writing this, I’ve probably spent 40+ hours troubleshooting my Sonos Move speaker which I got several years ago. Of course, the problems are presented when trying to get the speaker to connect to other Sonos speakers-- the entire point of owning multiple Sonos items :) It’s not my network, the app is updated, the speaker is updated, and I’ve factory reset it maybe 10 times now, since that’s the default fix that every Sonos Customer Service representative suggests. If only resetting the speaker would magically fix its fatal connectivity flaw! After giving up on Wifi connectivity, I plugged one of my Sonos One speakers into an ethernet cord to my modem to create their own special Sonos network. The Sonos One and Sonos SL stay constantly connected now, but the Move speaker drops from the app multiple times a day and becomes unusable. Then I’ll come home later and it’s magically back under available speakers in my app. Funny, right? It’s really unfortunate to p

As stated, a really annoying bug occurs constantly when rebooting my system. As the PC shuts down and reboots, I can hear the disconnect and connect chimes from the Move 2. However, no sound (YouTube videos, VLC music, games etc.) can be heard after logging into the windows account. Under windows sound settings, I can see that sound is being transmitted. Notably, the same behaviour does NOT occur if I hibernate the PC, instead of full shutdown/reboot. When I hibernate the PC, again I can hear the disconnect and reconnect chimes from Move 2 and the speaker works as expected.There are only two ways that I have found to fix this:1) Disconnect and remove the Move 2 from the system vie Windows Bluetooth settings and then repair the speaker with the windows PC.2) When the speaker is connected to the PC, go to Settings → Bluetooth&devices → Devices → More devices and printer settings → Move 2 (SONOS 4AC4) → properties → Services and un-tick all Bluetooth services (audio sink, iAP2 Server,

Hi allWell, this surprised me. I was working in the garden today with my Roam, and I have two Ubiquti Unifi access points in the garden. Music at the top of the garden was great; music at the bottom of the garden was great too. But walking between top and bottom, and therefore transitioning between the two APs, resulted in about 12 seconds with no music.I have excellent coverage across the whole garden, and I was able to run a continuous “ping” from my phone when I was investigating, so it’s not a coverage issue.I must admit, I was very surprised. Of all the gadgets and toys that we have in the house, I’ve never had a single one that couldn’t cope with changing AP. Until now.Am I alone?Thanks Jim

Recently got a new home wifi (T-Mobile home) and I’ve gotten all of my Sonos speakers to work with it.  All except my Move.  It won’t find the new network and the app (iPhone and MacBook) can “see” it but they believe it’s “powered off” even while the Move is on and sitting on the charging ring.  I can’t get it to turn to reset mode and can’t even get my system to delete it so that I can re-add it.  Thanks for any help! 

When I open the app, my Move speakers turn on (light on top of the unit comes on). How do I turn the speakers off with the app? 

Hi, my Roam is one-year old, I cannot switch it on anymore. It’s supposed to be charged, when I charge it, the orange LED is on for 5 seconds, but nothing happens when I press the button on the back to switch it on (no sound, no white LED on the front). Any idea what’s happening?

Has anyone found a solar panel that will successfully charge a Roam? 

Sound goes on & off this started happening prior to an update of about a week ago. Nothing has changed with location of the Beam & SL Roam

I have two ones sl stereo paired + sub mini and two roams sl stereo paired. All playing in my living room for music listening. I still have three amazon echo arround to call for music playing through sonos exclusively. Since I want to add two more stereo paired roams sl in the same area, would it be convenient to get roams with mic and remove all amazon echos? Will sonos be as good for listening to commands as amazon? 

Where on Sonos 2 do I press the button when the app says ”Make sure the light on your Move 2 is flashing white and green, then press the buttons on it to continue.”

I have a Sonos Roam.  I use it as a speaker for my iPhone15 and both are relatively close together and to me.  Sometimes there’s no problem.  There’s a blue/white light next to the Sonos name and I can connect thru Bluetooth and play my music without an issue.  But then I try to do it again and there’s a little red light on the opposite front area and it won’t connect - very irritating.  For instance earlier today I played music thru the Sonos just fine = then tonight, tried to reconnect and play again, - no more white/blue light, the red light was there, plenty of power/battery and it is listed in my Bluetooth settings but isn’t found.  I try to go thru the connections to the ‘system’ which doesn’t work.  Then just now it’s on and receiving the music and all is fine.  I just want to have it be a reliable speaker.

Hello, I changed my WIFI setting, and now I m not able to register Sonos Move in Wifi. While using the Sonos APP, I pass the stage of Audio-Pin, then  Sonos Move’s  Led, goes blinking White and Green, and is asked to press the infinite Button.But that press is never recognized by the App, and the led keeps blinking white and green. Is my infinite button not working? what can I do? br