Recently purchased a 3rd Sonos Move unit from Costco. The other two seem to work ok, but this new one (trying to create a new Sonos setup at a different location) is not connecting to the Sonos App, nor does pressing the Blue tooth Button do anything. We were going to simply use it with Blue Tooth, but pressing the button has no impact on the unit. I have tried performing a factory reset. Still does not work with either Blue Tooth or the Sonos App. Do I return it to Costco or Sonos? Who will address the issue?
New Sonos Move purchased from Costco BlueTooth button not work
Return it to Costco.
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