Trouble with Move 2

  • 20 May 2024
  • 1 reply

App finds my Move 2. But it stops during setup. Then I get a message that says: MOVE 2 NOT REGISTERED. It worked before but suddenly I couldn't play on Bluetooth. Anyone?

1 reply

Userlevel 2
Badge +2

Hey @Steinar F,

Welcome to the Sonos Community and thank you for your post!

Sorry to hear you had trouble setting up your Move 2. Please apologize the delay in my response, but I see in our system that you were able to get our support team to help you successfully.

My advice would have been to try rebooting the speaker, sign out of the app and back in again or try a different controller for completing the set-up.

Hope you continue to enjoy your music on Sonos!