Portable speakers

Hey Guys, I am aware that I can use a Sonos ADC audio adapter and line in connection to connect analog audio devices and that is fine. I am also aware that I can use (iPhone - DAC  - 3.5 mm audio cable - ADC- Move) combo. This IMHO, an overkill… first take a digital signal, then convert it to analog and then again to digital. 2 times conversion means heavy loss of signal. So then why can’t I use the USB-C to USB-C cable directly from iPhone 15 pro. max to the move2 and stream music directly in digital form? I tried and failed miserably. I even changed the cable twice, no result. Only if I use the Line in adapter, it works…..  If anyone has a solution and or reasons to explain why Sonos does not support C to C data transfer. OR what can I do to get a wired C to C music transfer….. I would suggest that this is one good improvement Sonos should make in their next firmware update. Sonos has already messed up on the app. side, this one improvement will gain some traction for them. 

How do I return this expensive speaker?  The product doesn't connect wirelessly and the app doesnt work at all.  Customer support is non-existent and a class action lawsuit is sure to come.  Move2  

Can anyone explain to me how to switch on my Sonos move . It’s cut out and won’t pair back up . 

Hi - How can I change my Move, which is currently on the S1 system, to the S2 system?  I have several other  speakers that I will keep on the S1 system.  They’re not S2 compatible.  Thank you! 

As I powered on my Move 2 (on battery) this morning, I noticed the status light did not illuminate as per normal (usually goes white when connected to wifi).  Nonetheless it IS on wifi as it quite happily responded to ‘Alexa’ and played a radio station, and I can also see it in the app.Anyone else?  Is this a new software ‘feature’ that came with some recent update?  If so have to say I don’t like it, as my Move sits on a shelf where the top of the speaker is not visible, and I now can’t tell when it is powered on and connected!

Trying to conect roam to de app to configurate for first time.After sharing the wifi pasword and so on it shows a message (the screenshot below) and closes the app. I try to folow the steps this message indicates, but the device stays forever with the white led and it’s impossible to conect it again. I have to restart it to redo the hole process to end up in the same point of the message.If someone does know something about it, i would like to hear itThanks! The message is in spanish, it says Sonos roam has been added, but it may not appear in the system, in that case hold the power button 5s to power off, and then, power it on to continue the configuration form the system config. 

Hey Sonos community.can I pair my Sonos move with a move2?thanks for any replies.

Roam 1 once the battery failed the device was useless.  It will not work even with the power cable connected.

So I’ve reached out to support about this numerous times and the two answers I’ve gotten are:A) Move closer to your WiFi RouterB) The Sonos Move 2 Speakers cannot handle the bandwidth of Lossless Audio over WiFi. I’m sure these support agents have no idea what they’re talking about.  The issue is with the speakers themselves, and can be resolved by writing better firmware.To disprove the claim that I am too far from my WiFi router, I went ahead and upgraded my already top-of-the-line-but-several-years-old WiFi router to an even better one.  I’m glad I spent the money on it.  It’s a better router with superior configuration options for techy people like myself.  Same connectivity issues with my Move 2 speakers.  Everything else works great on it including my other Sonos devices. If the second claim is true (the speakers can’t handle lossless audio) then I have to wonder why they were built in the first place?  They produce great quality audio when they work.  But most of the time they s

So I’ve reached out to support about this numerous times and the two answers I’ve gotten are:A) Move closer to your WiFi RouterB) The Sonos Move 2 Speakers cannot handle the bandwidth of Lossless Audio over WiFi. I’m sure these support agents have no idea what they’re talking about.  The issue is with the speakers themselves, and can be resolved by writing better firmware.To disprove the claim that I am too far from my WiFi router, I went ahead and upgraded my already top-of-the-line-but-several-years-old WiFi router to an even better one.  I’m glad I spent the money on it.  It’s a better router with superior configuration options for techy people like myself.  Same connectivity issues with my Move 2 speakers.  Everything else works great on it including my other Sonos devices. If the second claim is true (the speakers can’t handle lossless audio) then I have to wonder why they were built in the first place?  They produce great quality audio when they work.  But most of the time they s

Hola, tengo un altavoz Sonos Move y he reiniciado al altavoz , ahora aparece una luz verde que parpadea lentamente y no me permite hacer nada más. ¿Cuál es la solución? Moderator Note - Translation by Google:Hello, I have a Sonos Move speaker and I have reset the speaker, now a green light appears that flashes slowly and does not allow me to do anything else. What is the solution?

I purchased a single Roam last year and now want to purchase a second Roam to create a stereo pair. Problem is, I don’t know if the original one I purchased is a Roam or a Roam 2. Naturally, I want a perfect match.Is there a way of identifying which Roam I have? I show Model S27 on the base, but that doesn’t seem to be cross-referenced on Amazon.

Anyone have a recommendation for a good case, mount or holder for using you Roam on a golf cart?

I’ve noticed the Sonos Ace on the lowest possible volume step on my iPhone 15 Pro Max and Pixel 8 Pro are quite a bit louder than competing headphones like the Sony WH-1000XM5 and AirPods Max. When the Ace are at like 5%, that volume is equivalent to around 15% on the Sonys and 20% on the AirPods Max.Not sure if this is an intentional design decision or not, but given that adjustments at low volume on the Pixel 8 Pro and iPhone barely seem to move the volume up, I wanted to flag it. Devices tested on: iPhone 15 Pro Max, Pixel 8 Pro Sonos Ace Mode: Wireless, Bluetooth Connection Headphones benchmarked against: Sony WH1000XM5, AirPods Max

My Roam sometimes loses WiFi connectivity in one but not both speakers. Turning the silent speaker off and then back on fixes problem. Will Roam 2 behave similarly or does it have a different WiFi stability?

I have two moves (recently purchased one) I’ve been trying to pair them to play in stereo but having no luck! I’ve factory reset them both and updated the app but when I press the pair button on the app it says make sure the speakers are compatible … I’m at my whits end 😩😁

Hi,Has anyone had any problems with their wireless charger? I bought my Sonos Roam and wireless charger bundle in Mach 2022, the Roam now doesn't seem to charge using the pad but will using the supplied cable plugged into the back.Typically the 2 year warranty ran out in March, I just wonder if there is a way of diagnosing if it's a problem with the pickup on the bottom of the speaker or if it's the pad, the pad does feel warm.

I have connected a Roam to my network tonight, a gift for my daughter. All software up to date on IOS, App and MacOS. Roam (gen 1) is brand new (bought during the final offers at Roam 2 launch) so unboxed. It has connected fine to my network. Weirdly, it will only play music when grouped with some of my other Sonos devices. When it isn’t grouped, it says that the music source is not available - even though it is and working fine for every other device. How can I sort this easily? 

First off this has been a running issue since app update. Every week randomly I cannot start music on either of my Moves, just hangs and errors out. I can start music on any non Move speaker, then add the Move, BUT I cannot control the volume once added on the Move, only by physical touch buttons I can adjust. I have rebooted and restarted and it still has the same problem. Any help is appreciated! I’ve invested in sonos for its sound and portability, wife is done, ready to ditch the system! 

Gift of a Sonos One SL. cannot get it to work. After setting up once it fails to connect to my account.subsequent factory resets work till it gets to the point where I try to add a new product to the system, then it cannot see it at all.Any suggestions ?

Hi, I have a Roam 2 and there is a blinking red LED.Have tried to chat with support but it keeps prompting “A System Error Occured” and closes the live chat.Is there anyone with help that can support? Thanks,Ronan. 

Complete wasting many hours of my time I cannot connect to my speaker S1 via the app. It works fine on my laptop but on my android phone.Despite being on the same Wi fi as Alexa, Alexa cannot connect to the speaker. This is utter rubbish and sonos support are unable to resolve this issue. My advice is put your Sonos speaker in the bin and purchase a proper system.

I bought the Sonos move. After completing the initial set up, i am now on connect to wifi. I can’t seem to get past this set up. I have done all the tricks i could find but still nothing. 

So disappointed, bought these speakers as a gift for my husband to connect to soundbar we use for TV, tried all the suggested fixes to no avail. Taking them back to Costco today!

How to locate  batterylevel via Bluetooth  if possible?? How??