Portable speakers

I have a Sonos Move that will not connect to my phone. This has happened many dozens of times since I got the speaker, which is unacceptable. I factory reset it, again. Now it won't let me complete the setup in the app. It keeps saying my wifi password is wrong. It is not. My wifi is fine. I have not changed my wifi. I have not moved. Nothing at all has changed. There is clearly a problem with the speaker itself.  I've spent hours on this, and am so frustrated.  Please help! 

Historically, I’ve just used my Sonos Move on my iPhone, connecting simply through bluetooth directly.To do that, I simply pressed the bluetooth button to enable connectivity and then would pair it on my phone. Then it would populate in my list of bluetooth devices.However, after trying to add this speaker to a system of two Play 5 gen 1 speakers I’m running via the S1 controller app on my iphone, I can no longer turn on the bluetooth discover function on the Move speaker.Even after factory reset, where the speaker goes into blinking green mode, the bluetooth button is now unresponsive. No matter now long I press the bluetooth button, the speaker just keeps blinking green.Adding the speaker to the S1 system was WAY WAY too difficult, so I just want to go back to simple direct bluetooth connection, but something in the attempted setup process seems to have broken the speaker.Or maybe I’m overlooking something?Please help. 

I would like to know if I have or the best way to connect my Move 2 to an existing system which is an Ark Ultra , set of 300s and dual sub Gen 3s. I also have grouped a set of Fives. I know it’s a lot to figure out but I have connected my Moves and with everything going listening to music it sounds fantastic but as mentioned am I getting the best sound connected that way?, or is there a better way of doing it?  Thanks in advance

All iOS devices are unable to connect to the Move 2 via AirPlay, displaying the message: "Unable to connect to ‘Move 2’." All iOS devices can successfully play back audio on other Sonos speakers (e.g., Arc, SYMFONISK) via AirPlay. Music streaming services (Apple Music, YouTube Music, SoundCloud, etc.) can playback on the Move 2 through the Sonos app. All relevant software and firmware are up-to-date, including iOS, macOS, the Sonos app, Move 2 firmware, and router firmware. All Sonos devices have reserved internal IP addresses. The router settings have not been changed recently and the router has been rebooted multiple times. The Sonos app has been reinstalled. The Move 2 has been factory reset multiple times. After extensive diagnosis with a Sonos agent, the unit was replaced. Surprisingly, the replacement—a brand-new Move 2—shows the same error message: "Unable to connect to ‘Move 2’" after setup.Please help. What additional steps can be taken?iOSMac​​​​ 

Why is there one button that you have to press and hold for different amounts of time to do who knows what?  What does the white light mean? what does the green light mean? what does a flashing-blue-then-green light mean?  why is it so goddamn hard to use this piece of crap?

First of all, I’d like to clarify something: Can I have multiple homes linked to the same Sonos account?For example, House 1 with one system, House 2 with another system, and House 3 with another system, all connected to a single email account for Sonos?This would allow me to control the systems by connecting to the Wi-Fi of each home without the need to have three different accounts with three different emails.That said, here’s the issue:I have a Sonos system with a Move 2 at home.I purchased another Move 2 for the office. When I try to connect it by creating a new location in the app, the application detects the Move 2 and proceeds with the setup process. However, when I select the Wi-Fi and enter the password, it says the network is not recognized.The Move 2 for the office has been reset multiple times (even though it’s new), but the connection still doesn’t work. If I create a new account, the Move 2 connects without any issues and completes the setup.The problem is that managing t

So the replacement battery is still OUT of stock??Is it ever going to available again?Has anyone purchased a generic version?

I have a Move speaker in my multi-room system but the audio keeps dropping out constantly. Few milliseconds dropouts every 15-20s. I have tried switching the channel but it doesn’t fix the issue. WiFi is strong in every room but Move keeps acting up. I use turntable as source hooked to Amp and all other speakers (Arc, Playbar, Play:1 x2, One x4, Sub x2) work flawlessly.

Sonos said they finished repairing the problems caused in the spring app update. If so, why are the speakers at my house continue to experience the same problems of unable to connect as it has been for months now. I've updated, Sonos has updated. Nothing here has changed.  Why?

Will the Roam 2 Sonos Voice Assistant work with cellular only? I thought that only Alexa required wifi. I’m trying to use the Roam 2 hands-free with the Sonos Voice Assistant on my bike while on the trail. The voice assistant light is on, but the Roam 2 will not respond to commands. I am able to use the voice assistant fine while at the house with wifi.

I have a multi speaker system mostly bought new (3 x S5 Gen 1, 2 x Play 1 Gen 1 and a Beam Gen 1 with 2 more Gen 1 Play 1s linked to the Beam), all operating on S1. My daughter has very kindly recently given me a new Roam 2 for my birthday which I’ve only discovered after opening it is not compatible to S1 and can only operate on S2 or the new Sonos App. I understand that I could upgrade most of my S1 speakers apart from the S5s,  but the S1 system works perfectly for what I bought it for, playing my own music library,  so in view of the many negative issues the new App appears to be experiencing I’d prefer to set up a separate system for the Roam 2 on S2, for the time being at least. I’ve done some reading on here but find it all a bit confusing. Would someone be able to provide a step by step guide to creating a new system for the Roam 2 that doesn’t make my existing S1 system vulnerable to losing music library, playlists etc.My current iPhone 12 only has the S1 app and I’ve become a

Like a lot of people on here my Sonos Roam has stopped working, charging and not able to be rebooted.Ive tried alternative charging leads and feel out of options.should I sit on wait for 1hr or is there an email address I can contact to try and get help?  

I just received (2) Sonos Move 2 speakers and a Sub 4. Having trouble connecting the Sub 4 to the speakers. The connection options don’t include Move2. Is it possible to connect the Sub in this configuration 

I have reset my sonos move2 to factory settings (green light is flashing) and it still appears in my system

My SONOS ROAM suddenly dropped off my network and I cannot make it reconnect again. The light by the logo  will not light up at all (during an attempt to reboot it, for example) but the led at the other end, shows a solid orange for a few seconds and then nothing. So, right now, I have a brick that looks like a speaker.The iPhone app is confusing and offers zero help (when trouble strikes it’s essentially useless); there is no way to delete a speaker and attempt to add it again (this would seem a most basic function but not to SONOS).Any suggestions?Thank you.A.C.

De sonos move 2 is in slaap en krijg hem er niet uitModerator edit:Google Translate-The sonos move 2 is asleep and I can't wake it up

I tried to set up my Sonos Move 2 with my iPhone and after I downloaded the Sonos app and connected to the device it asked me to finish setup-->Not registered->Fix it and then it says” There was a problem checking for updates. Error code-1,000. I tried to reboot the speaker and reinstalled the app to no avail.Any recommendations?

My Sonos Roam SL has stopped working. reset and reboot don't work? The status led does not come on at all. The only led that comes on is the charge led , which stays on permanent solid orange.

I have this set up with the line in connected to the headphone jack of my Mac Mini M4 to the special Sonos adapter plugged into the Move 2. Sometimes when I’m in YouTube videos, I click the video and instantly it’s playing with audio, other times the video plays but it takes a few seconds for the audio, sometimes the video will play with no audio at all and sometimes the video plays and the audio  quits playing. Driving me bonkers!

Had to do a factory reset on my Move speaker yesterday and in the process discovered a software update that I applied to the speaker.  Since reconnecting to the speaker in the Sonos App, my wife and I cannot share control of the speaker, see played history, etc. from our separate Sonos accounts on our separate iPhone 16’s.  Since I set it up, I am registered as the “system owner” and my wife is prompted to log in as the system owner on her phone if she wants to view play history, or add her own Apple Music connection from her phone--so she can play her music.  All this shared play, using our own Sonos accounts worked yesterday, now it doesn’t.  I dug around through the app looking for a way to extend permissions or include another user as owner and didn’t have any luck.  What is going on with this thing?

Just wanted to confirmed if I were to have 4 ROAM 2 speakers connected on the same WIFI network that they could play the same music at the same time? We have clinic and would like to put one speaker in the main area and then one in each of our 3 treatment rooms and play the same music at the same time during business hours.

Hi there, I have a move and a beam in my kitchen. We just use the beam for the tv and run the music when we want it through the Move.  I currently have an issue where the Move keeps playing the tv audio through it. When I go to the app is shows the Beam and Move are indeed both on with the yellow tick.  I disconnect the Move press apple. It goes off from the move then a few minutes later the app just adds it again to the room. Its not through bluetooth either. I could just power off the move but that really is not a good workaround!.  

I have two MOVE speakers that I cannot pair... I have tried many times and they do not pair correctly. The Left one gets connected and disconnected continuously. Any help? Thanks a lot 

Is it possible to stereo pair a sonos roam SL to Sonos roam or Sonos roam 2?

I purchased an L-Sonos Roam in Switzerland in November 2023 and have since moved to another European country.The battery on the Sonos has never really worked well, sometimes it would turn on and sometimes not. But until now, I have been too busy to deal with it.My question is, how do I return it using the 2 year warranty? I have tried calling the customer service number but there are no options for returns, I tried the online chat, but the bot can’t help and said that there were no agents available to help. I have tried looking online but cannot find what I need.So if any of you can help, I would appreciate it.Thanks