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Answered

Move 2 not recognized in ios sonos app

  • December 24, 2024
  • 1 reply
  • 32 views
M

I am trying to add move 2 into my existing sonos network.

I have move 2 on the charger

I open the sonos app (ios)

Wait for it to identify the speaker and nothing happens

I then try Add speaker and app does not see my fully charged move 2

HELP HELP this process is so aggregating

 

Best answer by Airgetlam

Is this a new Move 2? Have you tried a factory reset of only the Move 2? Have you called Sonos Support directly to discuss it?

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1 reply

Airgetlam
  • Airgetlam
  • Answer
  • December 25, 2024

Is this a new Move 2? Have you tried a factory reset of only the Move 2? Have you called Sonos Support directly to discuss it?

Bruce
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