Move 2 not recognized in ios sonos app

Forum|Forum|1 year ago
December 24, 2024
1 reply
52 views

I am trying to add move 2 into my existing sonos network.

I have move 2 on the charger

I open the sonos app (ios)

Wait for it to identify the speaker and nothing happens

I then try Add speaker and app does not see my fully charged move 2

HELP HELP this process is so aggregating

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Best answer by Airgetlam

Is this a new Move 2? Have you tried a factory reset of only the Move 2? Have you called Sonos Support directly to discuss it?

AirgetlamAnswer

Is this a new Move 2? Have you tried a factory reset of only the Move 2? Have you called Sonos Support directly to discuss it?

Bruce

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