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Lpdacey
Contributor I
December 21, 2024
Answered

move 2 connection

  • December 21, 2024
  • 1 reply
  • 124 views

I'm trying to add a move 2 to an existing system. It appears to add normally but I cant see it in App. I can see it on Spotify app.

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Best answer by AjTrek1

Assuming you added the Move 2 properly to your system as follows:

  1. Move 2 was powered on and LED flashing green
  2. Opened Sonos app and selected “Add a product”
  3. Followed directions from that point on…then….
  4. Try the following:

Option 1

  1. Stop the Sonos app on your device 
  2. Restart the app
  3. Look for your Move 2

Option 2

  1. Delete the Sonos app.
  2. Reboot your router
  3. Reconnect your device 
  4. Download re-install the Sonos app 
  5. Open Sonos app 
  6. When prompted select “Join existing system”
  7. See if your Move 2 shows

1 reply

AjTrek1
AjTrek1Answer
December 21, 2024

Assuming you added the Move 2 properly to your system as follows:

  1. Move 2 was powered on and LED flashing green
  2. Opened Sonos app and selected “Add a product”
  3. Followed directions from that point on…then….
  4. Try the following:

Option 1

  1. Stop the Sonos app on your device 
  2. Restart the app
  3. Look for your Move 2

Option 2

  1. Delete the Sonos app.
  2. Reboot your router
  3. Reconnect your device 
  4. Download re-install the Sonos app 
  5. Open Sonos app 
  6. When prompted select “Join existing system”
  7. See if your Move 2 shows
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