Home Theater

Purchased a used Sonos Beam Gen 2 which works fine connected to my TV. I’m having issues connecting it to my iPhone app and the Windows Desktop App. I tried the resetting method and it stays blinking white and orange light and won’t show green. I’ve tried both the ethernet cable and the 2.4ghz wifi method.  Using the web browser to connect to the speaker it shows the following under Sonos Support Info:ZoneName Living Room LocalUID RINCON_542A1B834E0901400 Configuration 1 IPAddress 192.168.1.19 SoftwareVersion 70.3-35220 HardwareVersion 1.23.1.11-1.2 SWGen 2 QuarantineReason secreg  Is it because the QuarantineReason field is showing “secreg”??

Hi Amazing people,I recently purchased Sonos beam gen 2, I noticed sound is more left centric than balanced. Left side speaker is more crispy and right side one (fourth speaker from left) is little muffle. I also saw many users complaining about it when googled about this issue. But no resolution!is it something engineered this way ? Or my product is defective ? Kindly suggest as I am in lots of confusion

I have a Playbar connected to my TV via a direct optical connection. The last time I looked there was a setting to fine tune audio output to account for out-of-sync video. I can’t find that setting in the new app. Has it been removed?

Just added a sub to my system, it connects to the ARC but doesn’t play anything.If I connect it to a Play:3 it works fine, so what am I missing?All speakers running over Wifi at Present Sonos support are telling me it’s impossible to connect it to a Play:3 so i’m not holding out much hope for them to be any helpModerator edit: combined posts

Bonjour,Je viens d'acquérir une barre de son sonos Ray mais je n'arrive pas a la configurer sur l'application.Il y a 4 led qui clignote en blanc en continu, j'ai essayer de la réinitialiser mais sa ne marche pas. Merci de vos réponses  Moderator Note - Translation by Google:Good morning,I have just purchased a Sonos Ray soundbar but I cannot configure it on the application.There are 4 LEDs flashing white continuously, I tried to reset it but it doesn't work. Thank you for your answers

Can I use my Beam 2 as a soundbar in my caravan with no wi-fi

I use my iPhone Roku remote to control my Roku tv. All the features work on the regular remote. I downloaded the Roku app on my iPhone and use that remote also. The volume control does not work on the iPhone remote. I guess there is a compatibility issue. Is there a fix?

After the update earlier this year, I couldn't connect my 2 Play:1 speakers to my home theater system. Only the Playbar works. I tried resetting to factory default and setting up as new, nothing will work. Any suggestions? 

Can anyone help me set up sound in my library. Goal set up is sonos 5 as center and then amp to power third party speakers as left and right. The sonos 5 and amp were purchased at the same time in 2019.Especially on the new app, I am having trouble arranging these things. Somehow they keep ending up as separate rooms. Should I return both to factory reset and start from scratch. I previously had these products in different rooms but never tried to link the amp (and third party speakers) with any other sonos product. Thanks for any help

Im new to Sonos. I have Sonos Arc, and Gen 3 sub connected to Sony OLED, via APPLE TV.  They are working wonderfully.  I am tempted to add 2 Era 300s as surrounds.  But I also listen to music often.  I don’t know if software has been updated, or the app has changed or made a process easier so I’m asking again in August 2024. If I add the Era 300s as surround speakers and I stream music, through apple music.  Will the rear surrounds play stereo music automatically?  Or do I need to go into the app and change settings around?   And if I do need to change settings.  What should I do to make the ARC sound bar/Gen3 sub and rear Era300s play together in stereo to really fill the room? Sorry for a possible repetitive question.  Id like to understand a little more before spending a good amount on rear surround speakers.  Thank you

Is the SONOS BEAM Gen2 compatible with SUB Gen1?

Is it possible to use two remotes with a Ray, without having to reconfigure every time? I have an Apple TV and a TiVo. I can program both to control the volume on my Ray but I have to reconfigure using the Sonos app every time I switch devices. Is there anyway that it can remember both remotes? Or am I setting it up wrong? TiVo and ATV connected by HDMI to TV. TV connected with optical to Ray.

Question about a possible setup with Sonos speakers. I have a Sonos AMP and 2 in-wall architectural speakers. I’m going to plug in the TV to the amp via HDMI. Not going to use a soundbar or a sub. Can I pair 2 Era 100s as rears for surround sound so all four speakees play while using the Sonos setup for TV and for music when not with the TV? Having trouble finding info on this possibility. Maybe it’s not possible with only the one AMP… but thought I’d ask the community. Thanks again!

I have a Beam and 2x Ones that I’ve used as surrounds in my living room for a few months without issue. Today my Wi-Fi network changed and I had to factory reset all three devices to reconnect to the network (the app was unable to do it for me).While I can set all three devices up, I can’t seem to add them to the same room. When I add them to “Living Room”, they come out as Living Room, Living Rom 2, Living Room 3 -- effectively each being in their own room. And when I try to add the two Ones as surrounds, it appears to be successful but then both of the Ones drop from the network and I have to set them up again.Incredibly frustrating and time consuming -- have been through the cycle of hard reset, adding to network, adding as surrounds like four times now. Is there any solution that doesn’t involve getting rid of my system entirely?

Why are my subs barely playing after 5 hours of tech support calls and 600.00 worth of internet upgrade

Hi all, so pulling my hair out here like many! Playbar has been working fine the past year or so with my silver Samsung tv remote (QLED 55) and suddenly when unplugging it to set something up, voila the remote willnot adjust the volume at all. I have tried a factory reset, re-installation even the old power test trick to no avail!  It has done this before but I managed to fix it which means this issue can be solved, I just can’t remember what I done.Any help on this one would be greatly appreciated as I’m about to throw it over the wall!

After a recent update in the app i am no longer able to turn of surround-sound. I normally do this in settings - surroundsound.I have a beam, sub and 2 ones for rear speakers. Maybe I am just missing something? 

Hello All!I’m looking to connect a Beam 2 to my existing Era 100’s pair & Sub Mini. Is it possible to still use the Bluetooth on the Era’s for my main connection while still getting sound out to the Beam 2? I’ve heard I can have the Beam in its own group and then share the audio to it via connecting the groups together (would there be any sound delay with this??). Or would it be better to connect the Era’s / Sub mini to the Beam 2 and then use the HDMI to Optical to connect things to my pc? I’ve heard that there can be delays in the sound vs video if doing this…? Just looking for any tips / tricks to make everything connect together without delay as I’ll be mostly playing games and watching movies etc with the speakers (yes some music but mainly in the background). Any advice would be greatly appreciated! I’m loving the Era’s and Sub Mini so far!

I was so impressed with my first Sonos Beam (2nd Gen) I recently took advantage of the 20% off and plashed out on another Sonos Beam (2nd Gen) plus 2x Era 100’s as a home theatre set.  However, I keep getting sound drops on TV/Xbox Series X but not on Spotify.  I have a Samsung UE65AU7100KXXU, fully updated on eARCSonos Beam (2nd Gen) Is hardwired to my router via Cat5e Ethernet cable Era100’s are on WiFi in the same room as my router  All speakers are updated and when I untethered the Era100 form the Beam i get normal sound (no drop). But when I reteather the Era’s the sound drops again.  The only fix I have is to turn off eARC and change to PCM. However, my other Sonos Beam (2nd Gen) works fine on eARCAlso followed the troubleshooting instructions on Sonos main site.Any thoughts on what I’m doing wrong or where the problem lies?

I recently upgraded with another Sonos speaker in my house. A Beam for my TV. I haven’t bought extra surround speakers or sub yet. I will try and se how the Beam will do on its own.  I do have a big problem with this new speaker. The sound effects vs the speech is way to different in volume. I have tried to read about this here. But I haven’t find any solution. Someone said they put the night mode + clearer speech. But that can’t be the solution?

I just bought a Beam gen 2 and had high expectations on the sound compared to my previous Harman Kardon SB26. Installation went good and the sound is good. But the sound is not syncing at all, lots of delay. Can someone help what I need to do? I thought this shouldn’t be a matter when choosing Sonos.  I have a LG OLED55C7V and I’m using only an Apple TV4K. I guess there’s some settings in either the tv or Apple TV to do?

I had planned to upgrade my Sonos system and move my old “Ray” to the back room.But the app failure makes me think the company is going under and pretending they are still fine… 

 Hi there I am looking for some advice on what's the best set up for sonos ceiling speakers and a projector? I have added a couple of diagrams of what I think might work but no entirely sure if this is the correct set up or not ie if the ceiling speakers with amp will be enough for the size of room alone or if beam + 2 speakers/amp would be better set up/sound for this size of room.Any help is much appreciated Thanks 

my new sonos soundbar was just  installed on my new Sony 65 Bravia. after running 4/5 hours the volume control freezes up and mute and volume will not work: only works from app on phone or by restarting TV . Tried buying new remote; also reinstalling Beam to TV. problem came back…?????

Im wondering - can i use my Sonos Arc (placed under TV) as primary speakers and then use my Sonos Amp (With connected speakers) as surround ?Arc is connected via ARC from TV - Amp via Wifi...