my new sonos soundbar was just installed on my new Sony 65 Bravia. after running 4/5 hours the volume control freezes up and mute and volume will not work: only works from app on phone or by restarting TV . Tried buying new remote; also reinstalling Beam to TV. problem came back…?????
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Hi, I suggest you reapply the steps in this article: https://support.sonos.com/en-us/article/control-sonos-home-theater-with-your-tv-remote
So far it has been working; will keep monitoring
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