Skip to main content

Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 5,936 Topics
  • 30,274 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
  • 0
  • 1
BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
  • 0
  • 15
AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
  • 7
  • 22
5936 Topics
M
MissionspartaEnthusiast II
asked in Home theater
New App, Lose Theater Options

Another big bug with this new app….i randomly get where the “group” for my arc, surrounds, and subwoofer do not show being hooked up to TV/HDMI but instead say that no music is currently be played. When this happens, the equalizer shows everything at 0 and trying to change anything, it slides right back to zero. Then after time passes (usually hours) it will go back to acting like a home theater group and show the TV/HDMI source, state what format the audio is in (Atmos, 5.1, etc), and the equalizer becomes usable again. Anyone else experiencing this? Edit:No one? Moderator Note - Combined posts

300
M
5 months ago
K
KevpriestContributor I
asked in Home theater
HDMI cutting out if connected to Ethernet

I have a Sonos ARC, an Amp with two Architectural in ceiling speakers, and a sub-mini. Initially, they were all connected via WiFI and worked consistently for TV, but they often disassociated as a group when playing music through the Sonos app. I would see the Arc, but not the Amp and Sub Mini (showing ? Instead of the product in the Sonos app).After reading some suggestions here in the community, I ran Ethernet to the Amp and the Arc. Since that time, the Arc, Amp, and Mini have all consistently been available as a group in the Sonos app for selection. But I started noticing a different problem.Every so often while watching TV the television would lose connection to the Arc and switch to speakers. Following advice from this community, I removed all HDMI sources and ran just native television apps while connected to the Arc, and the problem continued. I replaced the HDMI cable between the television and the Arc, and the problem continued.Finally today, I removed the Ethernet cable from

210
K
5 months ago
A
Archiebald29Contributor I
asked in Home theater
era 300s via Bluetooth

I have a pair of era 300s. Pair with a beam gen2 and a sub.   Can I use the era 300 on Bluetooth as well 

70
A
5 months ago
E
Emjay801Contributor I
asked in Home theater
Arc/amp and Roam set up

I’m sure this is simple. My husband wants all the tech but has no clue how to set things up and leaves it to me. we have a Roam .. easy to set up and was working nicely with no issue.  Then he bought an arc, amp and 2 ceiling speakers and here’s where I’m at:Arc is up and running no problem. Connected to TV via HDMI ARC port on TV  AMP is plugged in and wired to ceiling speakers but I can’t see it on the app. I def added it and entered the pin. I saw it was connected to WiFi when I deleted and reinstalled the app so it’s there somewhereROAM seems to have disappeared once arc was added but a/a it was there when I reinstalled the appQuestions:Do I need an optical adapter to connect AMP to TV (is this all I need to create surround sound from ceiling speakers?)How can I find / use ROAM independently? This needs to be separate from TV but all I see on my app is “family room” with the Arc.  The addition of the Arc seems to have changed everything?can I not just use one Sonos app to control A

462
E
5 months ago
T
tymtthwsContributor I
asked in Home theater
unable to link subwoofer to my account

Despite repeated efforts over the last 72 hours, I remain unable to link my Gen 3 subwoofer to my Sonos account.  Help!

30
T
5 months ago
3
317CruseContributor I
asked in Home theater
app

I'm trying to put youtube music on my sonos app. Not the new app but older one. I have the playbar an Gen 3 sub. It keeps telling me to sign out and then in as the owner. So I signed out I made a new password I signed in I don't know how I determine or how I tell it I'm the owner I mean I would assume it would know that I'm the owner. I recently moved so it's that fruit you know probably a good month before I got it back up and running and I have it wired into my Blackhawk six router hardwired I'll just find it seems to run better that way I love the products I love the sound I listen to music daily everyday and I find the YouTube music is a little bit easier accessible when you want to listen to something particular so in that regard and I've already had a YouTube music account so I might try downloading the new app and then doing it that way but any suggestions or comments would be greatly appreciated thank you

70
3
5 months ago
J
JodyDavisonContributor I
asked in Home theater
setting up without router

I have mobile 5G mobile broadband, sonos sound bar and sub (gen 1) with two play 3’s as rears plus a Play5. Im struggling to set up now I've switched from a normal broadband router to a mobile hotspot type 5g system. The system is both 2.4 and 5. It would be great to have some help 🤩

284
buzz
5 months ago
S
SteveK biotContributor I
asked in Home theater
Beam Sound control

When watching TV I have the beam sound set high and control the volume with the TV remote.  If I forget to turn it down it wakes up the neighbours when I play music.  I want separate volume control for WiFi vs cable inputs.  My remote won’t pair with Sonos.  

212
S
5 months ago
K
KingBobbyTrending Lyricist I
posted in Home theater
DTS-HD 5.1 4K discs suddenly no sound

Hi everyone.So my current set up is:LG C2 OLED TVSony UBP X-700 4K blu ray playerSonos Arc + 2x Play 1’s and Sub.I’ve had the above set-up for over 6 months now and have never had any issues playing any of my 4K discs. I’ve never had to fiddle with any settings on the TV or Blu Ray player, just pop them in and they will play fine.However, in the past week all of my DTS-HD 5.1 discs have suddenly stopped playing any sound. My discs that are Atmos, DTS:X or DTS-HD 7.1 all still work perfectly - but every single 5.1 disc is silent. Checking the threads on here i can find various suggestions for different settings on the TV and BR player, but having spent hours going through trying different ones and while most didn’t work, i have now managed to get it working by changing the Digital Sound Output setting on the TV to PCM. After changing this, my Sonos app now shows ‘Stereo PCM’ instead of ‘DTS-HD 5.1’ as it has always done.My questions are:Has anyone else (hopefully with the same setup as

79520
S
5 months ago
K
Kalle_96Contributor I
asked in Home theater
Layout for open kitchen/living room

Hey all,  So, I just ordered the ARC and will wall mount it below my 65” TV in my open living / kitchen. I am thinking of buying 2 x Era300 and having them behind the couch for surround system. The issue that I am facing is lack of electricity outlets where you easily could connect the speakers too. My idea would to connect them and have them under the sofa and having an extension cord running on the floor and under the TV-bench. The open space is 29,99M2 I measured and the distance where the cable would be out on the floor is 64, and 39cm of them is on the actual floor ( rest is on the rug). One solution would be to have a some chord cover on the floor. It is 283 cm from the wall, where TV and Arc will be mounted, to behind the couch where I would place the Era’s. Does this layout sound good? Will it be worth it even, with the distance between the Arc and the Era’s, they aren’t cheap… 

280
K
5 months ago
J
jawp500Contributor I
posted in Home theater
linking move2 to other sonos speaker via the “new app”

LG smart Tv set the audio output to Sonos Move2from the Sonos app select 2 x play 1 I would usually select the above when watching You Tubeive updated to the new Sonos app and now adding other speakers doesn’t work (please try later) message-have reset all speakers / rebooted router / reinstalled Sonos app / hardwired speakers (rj45) /  still not functioning - will only link to the Move2 

140
J
5 months ago
W
WoodrockContributor I
posted in Home theater
Sonos optical adapter a temporary solution

I have a Sonos Arc connected to a Pioneer PDP-LX508a Plasma.because of the age of the TV it does not have ARC and will not pass HDMI audio through to the optical out it will only pass it through analog….strange I know.for me to use the Sonos Arc I had to use one of those small analog to digital converters with optical out and connect the optical using the Sonos optical to HDMI converter ….this worked a treat for the last 12 months until the last day or two, it stopped passing the audio.i have tried everything to find the problem and the only thing I can come up with is that Sonos has done an update and it’s broken the Sonos optical to HDMI adapter 😡…..but I  have a work around for it !!I had an old ZP80 lying around not doing anything So i noticed it had an analog line in and an optical out.I fired up the old S1 app and connected it to the network, then I selected line in, connected the analog out from my TV and connected the optical adapter to the ARC and sound !!So until it gets rec

240
W
5 months ago
C
ChandersContributor I
asked in Home theater
Can no longer “add sub”

Just documenting a (to me) new problem with the Sonos app (the old one) that I haven’t seen mentioned yet on this forum. I’d blocked app updates and had been using the old app for as long as I could and today I lost the ability to move my sub from one “room” (my TV / beam / surrounds) to another (my play 5 / turntable). The sub is on and plays - you just can’t move it to a new location. (I have one sub which I use to play vinyl with a play 5 and then when I watch tv / stream [in the same physical room] I move it to the new Sonos room]I’ve tried searching this forum and I’ve a seen a bunch of different variations in this question but I can’t tell which one is actually my problem but more importantly what the answer might be.  I’m wondering if any folks have this problem as well, and if anyone has it who is using the new app. I’m trying to figure out if I need to bite the bullet and just update the app to make the problem go away, or if it is another issue. 

430
C
5 months ago
O
Oscarskm99Contributor I
asked in Home theater
can't pair mu new sub min with my sonos arc

Can't pair mu new sub min with my sonos arc, after the update the app ,after running the proceses to pair, I get a message  that said I need  to check my network o check if my system it’s on, doe any one knows how to fix this problem? 

181
S
5 months ago
S
SchlagdogTrending Lyricist I
posted in Home theater
Sub wont connect.

I know this garbage app has ruined everyone’s system. Anyone know how to get a sub to reconnect to their system.  I’ve spent 3 ½ hours on it. This app needs to be in the trash and the old app put back on the App Store. Knowing Sonos it will be years till it’s fixed. 

430
S
5 months ago
A
Amanley21Contributor I
posted in Home theater
RECENT UPDATE - UNABLE TO PLAY TV

So, at this point we're all more than aware of what an elementary update Sonos recently released, but one thing I haven't seen or heard mentioned is; are they going to bring back the TV function?!? I am having to go into my office and use the app on the Windows to switch from music to TV and beyond annoying at this point.... everything about this release was questionable and if they don't correct these issues, they're going to lose a lot of customers! Over it!

130
A
5 months ago
M
MattwinerContributor I
asked in Home theater
Soundbar does not work with Peacock

I’ve got an Arc connected to my Samsung TV via HDMI. It works when using Xfinity, and all the streaming services (via Xfinity box), Prime TV, AppleTV, etc all work fine. But if I open Peacock the audio never works.  I have to unplug the Arc to get the audio to work out of the TV

760
M
5 months ago
A
AndiazContributor I
asked in Home theater
remote

My Sonos isn’t working from the remote. The sound is coming from it and my phone . But, I can’t control the volume from the remote

30
A
5 months ago
I
ianbbbContributor I
asked in Home theater
sonos move

After updating to new ap on ios I can’t control or play anything on my move alongside my beam etc

70
I
5 months ago
D
Daro6825Contributor I
asked in Home theater
sonos arc and lg smart tv - keeps reverting to internal speaker

I have followed The instructions noted below. In the Sonos app when I ran TV set up, it would not run. The Sonos arc connected to the TV.  However, when the tv is shut off, it reverts to the internal speaker.here are the steps I followedDisconnect everything from the TV including the Arc and unplug the TV and Arc from power for a couple of minutes. Then plug everything back in but keep everything disconnected. Enable Simplink on your TV, then run TV Setup in the Sonos app under the Arc’s settings. When the app instructs you to, connect the Arc to the TV’s HDMI ARC port using the Sonos-supplied HDMI cable. When the Arc has been successfully connected, connect any other device to the TV.is there another more reliable way to connect the sinks arc to the tv? Bluetooth? Optical?

900
D
5 months ago
D
dreneerContributor I
asked in Home theater
soundbar gen 1 connect to toku tv

Just bought a new Hisense Roku tv and I have a Sonys soundbar gen 1 - cannot get them connected via the eARC connection.  Tried the optical adapter, tv still does not see the CEC device and does not connect.  any ideas? 

356
D
5 months ago
G
GatobritContributor I
asked in Home theater
Dolby Atmos indication

Hi,         I have had an Arc for a while. I recently purchased the LG Oled G3. I also have an AppleTv. When I connect the Apple TV to the TV and play a Dolby Vision & Atmos movie and check the Sonos app, look at the Arc all I see is HDMI.  I this correct? How can I see if the Arc is receiving an Atmos signal?  Thanks,John

140
G
5 months ago
T
ThomasSteinContributor I
asked in Home theater
trueplay

Can I trueplay arc, sub and rear surrounds via Amp, if the rear speakers are not Sonos?

160
T
5 months ago
S
scottbunceContributor I
asked in Home theater
Playbar Apple TV Toshiba TV

I have a Toshiba CT-8555 TV, Sonos Playbar 1, Apple TV 4K. Playbar connected via optical cable. Apple TV connected to TV via HDMI. I cannot set up my TV remote with the sonos app, it does not recognise it. I have reset the playbar, i have followed the steps suggested - change batteries in remote, turn off the tv etc etc. I can only control the volume of the sonos through the sonos app, not through my apple tv remote, which is the goal. I have the same set up in a different room but with a Sony TV and it all works fine. I am fed up! Please help. I want to control the sound through the playbar with my apple remote!!!  

364
S
5 months ago
V
vsharanContributor I
asked in Home theater
Era 100 and Playbar connectivity

Is there any way I can connect my Playbar to Era 100?

681
jgatie
5 months ago
Terms & ConditionsCookie settings