Home theater

Summary: I have an AMP paired with an Arc Ultra to power surround speakers, and I have cannot get them to be louder than whisper quiet without also affecting the side-firing speakers on the Arc Ultra itself. I purchased two Sonance IS8s to use as surround speakers in my living room.  I purchased an AMP to power them.  I recently purchased an Arc Ultra.  I set that up using WIFI, and then I paired the AMP to it (also over WIFI).  When I am watching Dolby content (5.1+ confirmed in the app), the surround speakers are whisper quiet.  I tried adjusting the “TV Volume” slider, but that increases the surround channels on the soundbar as well as the surround speakers.  I am not sure why the soundbar continues to duplicate the sound coming from the surround speakers, but it does.  So, though this slider does make the surround speakers louder, it makes the surround coming from the soundbar itself ridiculously loud.  I also attempted to solve it with Trueplay.  I did both the simple version and

HiHad the Ray for about three weeks now and very often it ‘glitches’, almost split second cutouts when playing TV sound through it.  Paired with a Fire TV and Sky Stream. Playing just through the Ray, TV speakers turned off.  Anyone else had this? Really annoying.  Thanks

Noticing the amount of bandwidth my sonos beam is using. The unit is off and I have no live stream music is setup.   download 1.3gbps  upload   323. mbps

Last night, my Arc Ultra was playing content in Dolby 5.1. Tonight, it’s playing exact same content in Dolby multi channel 2.0. Haven’t changed anything. Audio is set to pass through. On other TV (Beam 2), playing same content as Arc TV, and content is in Dolby 5.1. What could be causing it?

Hi does anyone else had sound issues with there Sonos Era 300 Speakers where sometimes they are trying to catch up with what they are trying to produce. Sometimes they sound like they stutter then catch up.

Good day.  I’m currently installing a setup of a Sonos Arc Ultra under the main TV, with x2 ceiling speakers going back to a remote Sonos AMP.  Both have Ethernet on the same network. My question;If the Sonos Arc under the TV is connected via ethernet, does it matter where the Sonos Amp powering the ceiling speakers sits as long as it’s on the same network to create a Room/ Surround? (Roughly 35m away in a comms room). Thanks  Moderator edit: Changed “connected via eARC” to “connected to ethernet”

I have an Arc Ultra connected to Tv Arc port. Works fine. In theory, I figure running an HDMI cable from the audio out of an Oppo bluray player directly to the Ultra should play audio but it does not. If I run it to an HDMI input on a A/V receiver, it does work. Why not on the Ultra?

I have a few movies rips that have an Atmos 5.1 eAC3 track and a 7.1 eAC3 track. I’m using Infuse on an Apple TV 4K. Samsung Frame 2024 and an Arc Ultra based setup.  When I choose the Atmos track everything works as intended. I see the logo in the SONOS app. But when I choose the 7.1 track, it gets « downgraded » to stereo PCM as shown in the app.  I’m wondering if it’s a bug? A configuration thing? An incompatibility? Anyw views? Thanks!

Hi, what do you recommend doing if the TV degrades or disrupts the Dolby Atmos signal due to poor eARC support? Is there an optimal solution to ensure the Sonos Arc receives the proper Atmos audio, such as using an HDMI splitter or another connection method, without needing to upgrade the TV?

Seems this is a common issue but cant seem to see a resolution. New LG TV, with Sonos Arc Ultra, whereby my Bluetooth headphones disconnect after a few seconds. The Arc keeps taking the audio then my bluetooth loses connection.i have tried to switch off Simplink but after a few seconds Simplink automatically switches back on.Does anyone have any ideas how I can use Bluetooth and stop Sonos automatically connecting?

From iPad app; note Kitchen and Music Room are faint, but still show volume.I have a variety of speakers in my HT system that have worked for years. Lately a few speakers show up, looking faint, but still selected, and still showing volume, even though they are not making any sound. Have tried basic things like powering off, inplugging, checking network selection. I’m hoping someone else has seen and solved this.

Disappointed to find that Sonos Mag 6.1 has no Bluetooth connectivity. In the age of advanced audio electronics it is difficult to imagine a high end audio streaming device that doesn’t have Bluetooth connectivity. I spent over 12 hours installing this system around my customers pool. Now we will be removing it and reinstalling a system with this most basic feature. Very disappointed in Sonos. There should be a large highly visible warning on this system stating that it is not Bluetooth compatible. Huge waste of time. 

Howdy guys im curious if there is a way to get equal audio from both SL's and the Arc Like for instance typical home theater receiver has an "All Channel Surround" where all speakers produce the same audio im looking for that , i love the speakers but the way the surrounds disperse audio drives me crazy. If i could get them all to play full audio for things that dont need surround sound that would be awesome.  Any help would be greatly appreciatedThank ya 

Just bought an Arc soundbar and hooked up to my Sony tv. I’m on the Sonos app and next to the TV it says Stereo pcm. This bar doesn’t seem to have much base or great sound the way I know Sonos speakers can have. I am in the Earc hdmi source just looking for advise or should I return this product. Thanks Guys

My Sonos Arc Utra disconects after 10 minutes from my Hisense 100U70N TV and switches back to the TV speakers. Does anyone have a solution for this? I have talked to tech support for both companies with no success.

I have  a Beam and two ERA 100’s and sub-woofer in my system.  For any audio source other than TV everything is great.  But for TV the ERAs have either no sound of a very weak distorted sound  

HiI have a TV with one slot of HDMI connectori wanted to connect my Sonos Beam 2 to the TV and wanted to check which connector is ideally suited  thanks 

Both of my sono’s beams that I own have stopped appearing on my sonos 2 app. Looks like they were transferred to my legacy sonos 1 app that is disabled. How can get them back on my sonos 2 app “current app” to control?

I have an arc 2- 300s and cannot true play my system am I missing something?

The ArC SL is producing echoesi,occasionally when watching movies, and also during commercial breaks specifically when watching the Peacock streaming network. I have two 1’s and a sub connected to the system. Even when I turn off the 1’s and sub I still hear the echo from the soundbar. 

I’m experiencing a problem with Sonos Arc Ultra soundbar and judging from the posts I found on the internet I’m not the only one.  There have been others experiencing the same or very similar issue with their Samsung, Sony and LG tv’s.My TV is Samsung QN90A.   The problem is that that Sonos does not let my TV switch away to TV speakers or other connected bluetooth earset.  After the switch is made, it temporarily succeeds and then again the sound is routed to Sonos after a few seconds.    I’m connecting over HDMI eArc output from my TV.  I have tried using Sonos cable, my own Anker high speed cable and the same thing happens.  With my Sennheiser Ambeo Plus soundbar, no such problem exists.  I can succesfully toggle between the different sound outputs on my TV.  What’s even more upseting, is that Sonos provides no power button.  So the only options are either to turn it off from the outlet or turn off CEC in the TV menu to accomplish this.

Hi, I have a sonos system S2 playbar, amp, two play 1s as stereo - all running ok. I do also recently was able to get my hands on S2 Connect Amp and I would like to use it to get my two ceiling speakers be utilized. On top of that would like to add play 3 S2 to the system. A lot of speakers but not connected they’re just not utilized, would like to put them to use. Anyone know how ? I did manage to add play 3 to the system and it allows me to group it can’t get it to stay grouped. I haven’t messed around with the connect amp. 

I have had surround set up for years. It’s stopped working however. I have reset all speakers but it will not allow me to reset up surround, I have a beam, One SL and One in the living room (although only two shown in picture). I cannot add them all to living room to create a surround again. The app is also not showing the kitchen speaker even moments after completing setup.  

Sonos Arc won't connect to my Samsung TV.  Has been working perfectly for years.  Just quit working.  I have replaced the HDMI cable running from TV to Arc HDMI connection.  Have gone into setup mode to connect the Arc to TV but when it tests the connection, it says not connected.  My Samsung TV does not have an area in sound settings to set for Arc.  It never did and I never had to do this previously.  Hoping someone can help.  I literally have spent hours trying to figure this out.

I tested this setup with this youtube video (25 - 150 Hz Audio Sweep):  When I toggle off the sub in the app, I can hear the bass ramp up from 40 Hz.When I use the sub then I can hear it from 25 Hz, but at 65-75 it gets quiet. Not using the sub in this range produces more bass than when using the sub.Is this a bug with the sub or what is the reason for this? Will it be fixed? Sub level 0, bass -1, treble -2 and no speech enhancement. Tested with and without trueplay.Also, I saw some comments online stating that when toggling off the sub in the app, it’s as if you are still using it, except it doesn’t produce sound. This does not seem to be true. Seems to me that in that case the arc ultra is using all its bass, since I could hear the bass from 40 Hz when toggling the sub off, and when having it on at -15 the bass had low volume until about 75 Hz, as opposed to when having it toggled off. I can’t find the post with this claim, but I am pretty sure I read it on here somewhere. Is my conc