My new sub 4 initially connected to my arc ultra then noted it was no longer working and disappeared from the iPhone app. I have tried to connect it again. It goes all the way through the process and says connected to system but checking settings it says sub 4 not connected and no sound. I have tried factory restarting, resetting app, deleting app and starting fresh with arc ultra and sub 4 and resetting router and nothing works, any ideas
Answered
Sub 4 not connecting to Arc Ultra
Best answer by Stanley_4
If you can find a video for your exact router and firmware version it might help, really unnecessary though as it is just going to say click here, type numbers there.
Better to just open the DHCP Settings page on your router and follow the instructions there. You will likely be done before you could find the right video.
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And I spoke to soon, back to saying Sub 4 not connected 🤬 useless system, I personally wouldn’t recommend Sonos
And I spoke to soon, back to saying Sub 4 not connected 🤬 useless system, I personally wouldn’t recommend Sonos
Personally, I wouldn’t recommend the Vodafone Ultra Hub… One reason why I ruled out Vodafone when changing ISP.
Further up date, hard wired the arc ultra only to Vodafone hub ultra extender which Vodafone said wasn’t compatible but sub 4 working so far but then again it usually does for a short while, fingers crossed this works
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