Contributor I

my sonos arc s19 is not turning on

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My Sonos arc s19 is not turning on after an electrical discharge

Sonos Arc

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AjTrek1

Don’t know what a Sonos Arc s19 is???

However, are you saying there is no audio? Regardless of that...can you see the Arc in the Sonos App?

Together Everyone Achieves More = T.E.A.M.

Airgetlam

If by ‘electrical discharge’, you mean a power event, such as a lightning strike, or power surge by the electrical company, you may need to call Sonos Support to discuss it. like any other computer, the Sonos can be affected by electrical issues.

Here’s a thread on Reddit about S19, with a nice answer from @controlav ;)

Bruce

AjTrek1

Here’s a thread on Reddit about S19, with a nice answer from @controlav ;)

@Airgetlam

OK...thanks for the link. Talk about getting “granular” (S19) in describing the Arc. WoW! 😂😂

Together Everyone Achieves More = T.E.A.M.

Airgetlam

I wasn’t about to pull mine off their mounts to check, it seemed easier to google it. And I trust @controlav .

Bruce

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