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my sonos arc s19 is not turning on

  • August 16, 2025
  • 4 replies
  • 56 views

My Sonos arc s19 is not turning on after an electrical discharge 

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4 replies

AjTrek1
  • August 16, 2025

Don’t know what a Sonos Arc s19 is???

However, are you saying there is no audio? Regardless of that...can you see the Arc in the Sonos App?


Airgetlam
  • August 16, 2025

If by ‘electrical discharge’, you mean a power event, such as a lightning strike, or power surge by the electrical company, you may need to call Sonos Support to discuss it. like any other computer, the Sonos can be affected by electrical issues. 
 

Here’s a thread on Reddit about S19, with a nice answer from ​@controlav ;)


AjTrek1
  • August 16, 2025


 

Here’s a thread on Reddit about S19, with a nice answer from ​@controlav ;)

@Airgetlam 

OK...thanks for the link. Talk about getting “granular” (S19) in describing the Arc. WoW! 😂😂


Airgetlam
  • August 16, 2025

I wasn’t about to pull mine off their mounts to check, it seemed easier to google it. And I trust ​@controlav .