Home theater

I just purchased a Beam for my (modest) home theatre set-up, and I’m quite enjoying the idea of jumping deeper into the Sonos ecosystem. I’m debating purchasing a pair of Ones to improve my experience of music while roaming through the apartment (i.e. by placing one in bedroom and one in kitchen). But, this feels a bit too luxurious for my annual income, so I’m looking for some extra value-added. Would it be possible to use this pair of speakers in a modular fashion? I.e. during the day, they could be set-up in different rooms, but at night (or when needed), they could shift into position as rear speakers in a home theatre surround sound system (albeit without the Sub)? Would this kind of a flexible/modular system be simple enough to maneuver through the app? Or is the process of identifying speakers as part of a surround system a bit more time-intensive / cumbersome than I’m imagining? (And, more specifically: is it possible to set-up surround rears without having a Sub as part of

I received my SONOS Sub Gen 3 today, I connected it successfully to my Paired Sonos 5 Gen 2 speakers and all was working great. All speakers working brilliantly and in harmony. After an hour or so of music listening i stopped using the system. I came back to listen to some music a few hours later an no sound was coming from the SUB. I have tried all the trouble shooting like reset the network, disconnect and reconnect the speakers from/to the network, power off and powered back up etc yet SUB is still not producing sound. This is very frustrating

If I stream music either from my iPhone or through a streaming app on the TV there is no bass from the subwoofer in the music. Is this normal? My Bose Lifestyle 600 sure did.

I just purchased the ARC SL and have a 12 year old CD 5 disk carousel which has an ethernet connection which will plug into the ARC SL.  My question is will the ARC recognize the CD player and be able to play since the CD player has no WiFi.

I have set up my Beam with my Samsung tv and everything works perfectly except one thing!  I have connected the Beam to the tv with HDMI arc and, as mentioned the tv sound comes through the soundbar perfectly. I also can control volume with my TV remote control.  My problem is that after I turn the TV off and come back to it the next day and turn it back on to he TV reverts to using its own speakers. If I power off the Beam and then back on it reconnects and all is fine again, I don’t want to have to turn the Beam off and on every time though. Have I missed something simple??

My beam started getting crackling sound after using it after sometime.. i removed tuning after seeing the suggestions from the forums but still the issue remains the same.. diagnostic information number is 2011239240   please advise    Regards. Rajesh

HiI have some really annoying issues with my Sonos ARC.I’ll try to describe it as thorough as possible. I have a Samsung 2016 UE55KS8005, non e-ARC tv. audio settings on the tv is set to PCM. When playing anything from my Apple TV 4K, there is no sound at all. I also tried changing audio format on the ATV to all available formats, 5.1 and stereo but no difference.When just using the built in apps in the tv and with Apple TV disconnected there is sound coming through my Sonos ARC and it works as expected.A workaround is when playing something on the Apple TV, is to disconnect Sonos arc from hdmi and reconnecting it again, then it works, but just until what you currently is watching, when you play something else, then it’s all quiet again.Even if it works with the ATV disconnected, I still think it’s the tv not being able to process the audio in some way.Apple TV is running 14.3, but also tried 14.4 beta but same result.diagnostic 75211

Hi everyone first post as a new member so bear with me! I’ve received an IKEA Symfonisk table lamp as a present recently and I also have a new One SL. Ive got a Beam already set up for my TV in the living room, can I add the ONE SL and Symfonisk speakers as a surround set?  thanks in advance!  Chris 

I have joined the back order queue for Arc to replace my Playbar.Do I need to buy a new mounting plate or can the Arc be fixed on the Playbar plate?

Wanted to purchase the full package (unfortunately out of stock right now) with the Arc, Sub G3 and 2x One SL but I have an issue. My TV does not support eARC which means I cannot experience TrueHD Dolby Atmos. I saw that there is an Optical to HDMI adapter included with the Arc. Does this mean that I CAN experience TrueHD Dolby Atmos using this connector and not having a hassle with two remotes?

Dear All,Has anyone figured out how to add Sonos Arc to HomeKit? I believe Sonos speakers are supposed to be compatible, so I’m rather surprised that my Arc is not showing up when I’m trying to add it to HomeKit... Thank you,Daniel

Hi all. I have a Beam which is running fine on my 4K tv, via HDMI(arch), with Dolby digital as the sound source. I’ve added two Sonos ones to my network and they appear configured correctly,  my system information comes up with the above message for my Beam and have no idea why. I have a high speed internet connection where the system is connected via 5Ghz to the Sonos ecosystem, but I get nothing with my surrounds, I’ve tried 2.4Ghz, and all the obvious things, like hardware reboots, router reset, but still nothing. I’ve run source programming with 5.1 to test but have had no end of frustration.Does any one have any ideas? I have a sub on order and after spending days on trying to figure why I’m getting the above message, I’m at a point of canceling that order, as it pointless having just a Beam that can’t support a sub or surrounds.might be something in the router config, but would be guessing as to what the system needs to get other products to work in

I just  bought the Gen3 Sub but im dissapointed, the volume is too low i cannot hear anything,I need to put the ear on the side to barely hear a sound, already did all the reset/deleting and EQ related, but nothing works. Edit: It’s connected to a beam + 2 SL

I just received a Sonos beam for Christmas. I tried installing it in my apartment who has a shared wifi for the building (10 apts.) . The setup goes swiftly until I reach the moment to connect the Beam to the wifi. I enter the wifi password and the wheel starts turning for about 2-3 minutes then the app shows a message that says: “The Beam has been added, but may not appear in the system tab. If so, unplug the power cord and plug it back in to finish setup from the System tab.” I follow these instructions. When the Beam restarts, I still cant access the System tab and I have a message that shows at the top of the app “Unable to connect to sonos”. I tried going to the building router and plugging an ethernet cable, but nothing changed/worked. I saw that a way to get around a shared wifi would be to buy a travel router. Could that work in my situation? Or is there anything else I can do?  Thanks

Hi All, I have the LG CX and just got my Sonos Arc + Sub. I have the arc hooked into HDMI 2 for ARC/eARC capabilities and when using apps through the TV itself, the audio is output in Dolby Atmos (when possible). However, when I try to use my FireStick4k (LG doesn’t have HBO Max app yet) plugged into HDMI 1, all apps show the best possible audio output as 5.1.  I have my TV set to output via HDMI ARC, I have eARC turned on and I have the output set as Pass Through (although I changed it to that setting from ‘auto’ after already using and setting up the Sonos Arc). I also have updated the settings in my FireStick4k to Dolby Digital+ for audio.  Is there anything else I can do to get the Atmos sound to play through the Arc when using my FireStick? Is it possible that I need to reset my TV and redo the audio and set it to Pass Through before playing any sound through the Sonos Arc in order for other HDMI ports to receive Dolby Atmos audio? 

I have seen mentions in this forum of sound dropping out on a Sonos Beam. Many comments seem quite old and I am wondering if I am missing something.I purchased a Beam this Summer. From fairly early on I experienced sound drop outs.I replaced the HDMI cable (running from ARC on Sony Bravia XBR800H - also brand new this Summer).No success.I also ended up forgetting about the Apple TV 4K and just running directly from the TV to the Beam hoping that would simplify things and help thingsNo success.It seemed to be happening less but after a few weeks it’s back to happening many times in every show we watch. As others have noted, it’s driving me nuts.I had imagined moving all my 3 other screens to Sonos but at this rate I have no confidence that it’s reliable, which is such a pity since I respect the seamless experience. If anyone in this community has more recent advice on what I can try that would be greatly appreciated.

Hi,My current set up is beam with 2 x SLs behind. i have the beam connected to my LG55SM8600PLA through HDMI arc. Am i thinking my system is 5.0 and why is it showimg PCM 2.0  on my sonos app? Would it be better through optical in?? or do i need to change some settings somewhere?Cheers 

I have ran a diagnostics test - 2021248624. I have a Sonos Beam and 2 Sonos One that I have used as surround speakers for a long time.  A few weeks ago my surrounds lost their connection as a surround to the beam and I can’t get it back.  Currently my system is showing Living Room (+?+?) and the Ones aren’t listed.  I remove the surrounds and the speakers don’t show back up right away.  If I unplug the Ones and then plug them back up they will show up. Then I attempt to connect them as a surround, the system sees both Ones, it pings a speaker to ask is that left or right side, it starts pairing and then after about 1-2 minutes it just gives up and says it was unsuccessful.  I’ve done this over and over for too long…. I need help.

Hi, we have just connected our bean to our tv. We seem to be having issues with the volume that it is putting out. We have checked that it’s on Dolby within the tv setting. When we play music and I compare it to our Sonos 1 it does not seem to deliver the same volume. It’s is delivery better sound quality.  When we compare this to our previous system it’s got no punch.

4 products in my system - 1st gen z80 with ethernet connection and wired  to my hi fi amp, a Beam, a Play 5 and a Connect Amp. My problem is with wired Z80 when in party mode. It drops out when linked to others. All play OK individually. What is the answer??

Hi all.I’ve been having problems with my beam almost since I got it. 5-10 I’ve been forced to reset my tv and my beam to make it work. This time it didn’t work on hdmi-arc after reset, so had to plug in to optical adapter. And now tv remote can’t control volume any longer. Last time I talked to a supporter, I told him I would buy another brand, and he told me he would do the same. the buzzing I’ve decided I could live with. Next problem. Yesterday I connected my sons Nintendo switch to the tv. After about 5 minutes, the sound goes from beam to tv. After that, it’s impossible to make the beam work with hdmi. Beam has been reset, and so has the tv. Doesn’t work. I really love my Sonos when it works, but it’s just more and more things that make me want to leave this brand.any good ideas?

I got a new Sonos Beam Shadow for my system.  The device is recognized by the app, but when I go to register the product and link it to my account, it says “there was a problem linking the beam to your system.”  Anyone else run into this issue? 

Is it possible to connect Sonos Arc to Sonos Play:1?

Having trouble adding my new Sonos One to my existing Sonos Beam. When the Beam is on, the app fails to find the One. When the One is on, it can’t find the Beam. Have upgraded my iOS to 14.3 but get stuck at “I don’t see my product” stage. Have done a factory reset on the Beam (the Sonos is brand new). When I have the Beam connected via ethernet, it connects with the app ok (just not when the One is on). With wifi only, the app does not find the Beam. Am pretty tech savvy so this is a bit baffling. House has v decent wifi and Beam and Sonos are in the same location (<5 ft apart). Everything is S2. Any suggestions welcome. 

I recently purchased a new TV which I plan to mount. I would like to mount the playbar we have as well and be able to conceal the wires. Any recommendations? Is the mount on the Sonos site worth it? Thanks in advance!