I have an system arc + gen 3+ 2 sl that that have being working fine for almost 5 months. Some days ago the sub stop giving sound. Restore sub and arc to factory settings, reset app but with no luck.
When I connect the SL with the sub,the gen3 works fine, the problem is when I try to connect with arc. In the app everything is connected but gen 3 doesn't respond ( for example in mute the light stays white instead of turning green).
Have you tried unplugging the Arc from power for about a minute?
Yes, I tried didn't work, sub is connected to arc ( see it in the app )but doesn't give any sound
How far is the Sub from the Arc? If you move the Sub closer does it make any difference?
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