sonos subwoofer gen 1 not powering on

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I have the black subwoofer that has the single button on the front. When I plug it in no lights or anything appears on the front. I have tried another power cord, tried holding the button on the front and plugging it in. Nothing works. 1k for a few years… do you have any ideas?

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Ken_GriffithsAnswer

I have the black subwoofer that has the single button on the front. When I plug it in no lights or anything appears on the front. I have tried another power cord, tried holding the button on the front and plugging it in. Nothing works. 1k for a few years… do you have any ideas?

You really need to contact Sonos Customer Support - not much the user-community here can do when you are not getting any power at all. Here is a link to contact them:

https://support.sonos.com/s/contact

Ken_GriffithsAnswer

I have the black subwoofer that has the single button on the front. When I plug it in no lights or anything appears on the front. I have tried another power cord, tried holding the button on the front and plugging it in. Nothing works. 1k for a few years… do you have any ideas?

You really need to contact Sonos Customer Support - not much the user-community here can do when you are not getting any power at all. Here is a link to contact them:

https://support.sonos.com/s/contact

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