I have a Sonos Arc and Sub (Gen 3) and have 2 issues related to these products. The first issue has to do with the google assistant and asking the sonos arc to play music with Spotify. Until recently it has worked fine however now I receive a response that says “Sorry, it looks like the sonos isn't available right now”. I have done a full factory reset on both arc and sub, disconnected and reconnected my google assistant, unlinked and linked my Spotify account. None of these has worked.
The second issue I have is that while watching TV or listening to music, every so often the Sonos arc will dim the sound down to really low for about 3-5 seconds and then return the sound to normal. It happens at different times as at first I thought there was something happening at a specific time like a notification but there is nothing consistent about it.
Any help with any of these would be greatly appreciated!!!
Best answer by Corry PView original