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Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 5,587 Topics
  • 28,662 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5587 Topics
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LucieVomDienerContributor I
asked in Home theater
Pairing more than 2 Era 100 Speakers to the Arc

Is it possible to pair more than 2 speakers to the Arc?  We have 2 Era 100’s that are currently connected, but would like to pair an additional if possible. We listen to music a lot, and would like to pair an additional speaker to use outside on the deck to hear the music.

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2 months ago
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Jodielee98Contributor I
asked in Home theater
Speakers not working

I have recently done the update and now my tv won’t connect to my sound bar and speakers. They do work with Alexa and if I play music through the app just not the tv. It comes up with a volume with a cross through it like it’s on mute but it’s not. any help would be great.

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J
2 months ago
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HiroProtagoniskContributor I
asked in Home theater
sonos ios app cant adjust Symfonisk audio - bug?

HiI have recently purchased 2 Symfonisks to use as background speakers for the Sonos Arc, however the setup still needs some tweaking. And switching between stereo, 5.1, and atmos input sometimes requires me to change some settings.The big issue is that the app often doesn’t work well. The most common problem is the disappearing sliders when setting the audio surround speakers.See the picture. This should have all kinds of sliders.the only solution so far is to remove and reinstall the surround speakers, however in a few hours the problem then re-emerges.Is this a bug?   

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2 months ago
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esko2953Contributor II
asked in Home theater
losing audio on TV

I have Sonos playbar connected to Samsung Frame.  I’ve had this configuration for over a year.  Lately, periodically the sound is not working.  I have to ensure everything is powered off and back on.i notice on sonos app when this happens the app doesn’t show room with TV. Moderator edit: Corrected “Play at” to “Playbar” for clarity  

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2 months ago
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balles1987Contributor I
asked in Home theater
beam gen 2 automatically muted

Hello everyone, since the last update, my beam gen 2 automatically get muted when I am watching TV....that has never happend....i have look up in the app but i can't find any optionCould someone help me?

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2 months ago
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Thyg0dTrending Lyricist I
asked in Home theater
Surround volume low

Since the lovely app update and subsequently lack of control some control is actually back,perhaps a new feature.. 😁 But surround sound (ones connected to a playbar and sub) is hardly noticeable.Sub and surround is at max but I don't get any surround sound feeling nor bass. Right now playing video from Netflix and the app says pcm 2.0 and surround spotty at best, some music activates them some but not anything else and the playbar sounds like a mono speaker not the wide feeling I'm used to.Tested Disney and Acolyte but same flat mono sound with absolutely no bass and hardly any surround.  Streaming via a Google TV. 

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2 months ago
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LaserlasseContributor I
asked in Home theater
Setting up a TV remote control

I am trying to setup my TCL 870 remote control to also control the volume of my Sonos Ray. Every single instruction I can find, points me towards going to system → Specific Room → Select Home Theatre → Select remote.When I try to do this, the only device I can find in the relevant Sonos Room, is my “Ray”. There seems to be no way to add a home theatre system, there is no setting for “Remote” under the Ray, and there seems to be no way to add a home theatre setup. I get the option to add a subwoofer or a pair of stereo speakers, but this is not what I am trying to do; I don’t have a subwoofer, and my other Sonos products are placed in different areas, I don’t want to link them to the TV. All I want to do is to get an option to add my IR capable remote to the system.Any advice?

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2 months ago
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OaksContributor I
asked in Home theater
Sub or Sub Mini

I currently have my Sub Mini grouped with my Era 300s and Arc for my theater setup. My Sub is grouped with my two Fives. Should I switch my subs around so the Mini is with the Fives and the Sub is with the home theater? Curious if it will improve my theater performance.

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2 months ago
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rrineharContributor I
asked in Home theater
Sonos ARC Audio lags LG OLED42C3 video

Roku Ultra → LG HDMI1LG eARC → Sonos ARCAudio is lagging the video slightly.  Easy to correct if it were the opposite situation.  Given the limited IO jacks on the ARC, I don’t see how to correct.-rich

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2 months ago
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beckyd22Contributor I
asked in Home theater
optical chord

The optical chord sent to me with my Sonos Ray is too short. Does Sonos offer a longer chord or can I buy one online from another vendor without having to mess up the warranty. If I can buy one from a separate vendor, is there a specific type I need to buy?

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2 months ago
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NGBContributor I
asked in Home theater
True play

Since I have set up my system (which was an ordeal with the new app) I have not been able to use True play to fine tune the system. I get to the stage of "Let's Begin" and I press the button constantly and the process never begins.

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2 months ago
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cb2367Contributor II
posted in Home theater
Lip sync setting - why is this a setting?

I connected my sub, Era speakers, and the arc last week. Since that time, audio or video has been out of sync whereas it was perfect before removing my old system in which all speakers were wired to a receiver.The lip sync setting slider is all the way to the left. Is there a situation where this would even need to be adjusted to the right? Can an additional delay be added so that there's almost no delay at all with the audio?

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2 months ago
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mccarrd2Contributor I
asked in Home theater
Sonos Ray Remote Control compatibility issues

My Sonas Ray has worked fine for 18months. In recent weeks, it has lost compatibility with my Sky Q and Philips TV remote controls. I have performed a reset, and tried to repair them but the remotes only control the Sonos intermittently now. Additionally, the Sonos is not visible on the app all time, it drops on an off. My Wifi is stable. Can the above be related to the new App? Which I find terrible 

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2 months ago
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C.Smith80Contributor I
asked in Home theater
Sonos sub unable to connect to Playbar, Play:1 wont update

Appears there was an update to the system and now everything is broke.  I managed to reconnect the Playbar back to the TV and get sound but I’m unable to add the Sub to it.. I’ve got the sub connected to the app after many many tries but now its saying I need to register it, I’ve been using this for many many years no issue until now.  I have gone through all the trouble shooting I’ve found online and nothing works.. **update** managed to registered the Sub, but now it still will not connect to Playbar  

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D
3 months ago
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glassy66Contributor I
posted in Home theater
mic on beam 2

Hello I have just changed my surrounds to ear 300 ,since I now can not turn on my mic on the beam 2 

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Corry P
3 months ago
speedyrite
speedyrite
asked in Home theater
How do I get a diagnostics submission looked at?

How do I get a diagnostics submission looked at please?Haven’t had to do this for such a long time that I’ve forgotten the procedure!Issue is “crackly audio via Airplay to Playbase”Sonos Diagnostics Report Ref is **********Long wait (est 65 minutes) for phone support & chat support not available in the UK.Thanks! Moderator edit: Diagnostic number recorded and removed

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Bumper
3 months ago
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Jt006Contributor I
asked in Home theater
Connect sky q

Hi, I have an old gen 1 system with 2 play 5’s in the kitchen diner & 2 play 1’s in the tv room. I want to use my play 1’s with the tv, connecting with a Sonos Connect and Toslink (optical)I currently have a Bose sound plate connected in the same way - but can I split the optical signal and then to the Connect to play through the Play 1’s at the same time….a kind of home cinema? any help is appreciated  J

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J
3 months ago
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Thisisanoying92627Contributor I
posted in Home theater
delete sub option not showing up

I got a sub gen 3 to replace my sub mini in the bedroom but I can’t delete the sub mini because while the sub mini shows up in the bedroom and works - the option for “remove sub” is not there. What do I do.  

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3 months ago
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Audio Fx 2024Contributor I
asked in Home theater
speaker with Atmos

I have THE . Beam g2+ 2 ERA 100S  can I add 2 symfonisk 'bookshelf to use as up firing ceiling  audio.  ??

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3 months ago
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ChiloContributor I
asked in Home theater
connection issues

Bought a Beam 2 get to the location step and the error update issue pops up. I have reset the beam and WiFi countless times same issue reoccurs

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3 months ago
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Markkogan2021Contributor I
posted in Home theater
sonos sub links with beam but sub wont work

Sonos sub connects with beam but sun won’t work diagnostics report number is  **************Moderator edit: diagnostic number recorded and removed

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3 months ago
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AdamAudio22Contributor I
asked in Home theater
Roku after App Update

Ever since the updated app rolled out my Roku remotes no longer control the volume of my Playbar (2 of them). It says the remotes are paired, but they don’t do anything. Are there any plans to fix this?

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3 months ago
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AntonSianContributor I
asked in Home theater
Theatre Set-up

I am setting up our theatre with Sonos of course and I am now wondering if I’ve over done it or even weather it will work…We have an Arc and 3 pairs of One Sl’s up front, three each side of the screen, two subs behind the back seat, a pair of left and right one sl’s for the rear on stands with wall mounted era300’s at the rear as well…Still in the installation and purchasing process… might be too late since I’ve already committed the cash but how do I make this work?

7
buzz
3 months ago
Khan296
Khan296Contributor I
asked in Home theater
Advance Trueplay Tuning is missing

I have Sonos Immersive Set with Arc. In the latest Sonos app basic True play Tuning option is available but when you complete the basic tuning then the app don’t display the option for advance Trueplay tuning in which you move around the room and do that speaker calibration. Tell me how to enable that so I can do that speaker advance calibration.

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3 months ago
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GroveirContributor I
asked in Home theater
using Sonos with a 4k projector

I’m looking to add to my Sonos products to connect to my 4k projector.  I want to know if they need to be hard wired? How to do this, and what’s needed.  I must add, I won’t be using a sound bar for this room. Just 2 front and 2 rear speakers.  all help is appreciated.  thanks 

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UKMedia
3 months ago
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