Home theater

Hi we have a Sonos Arc and want to add two sonos play 5 (gen 2) to the TV sound. Anyone know how this is done.  thanks 

My Sub keeps dropping out randomly.As in it goes quiet for a bit then comes back on. Always comes on if I pause it and restart. Seems to do it more when I’m playing it medium to low volumes.Any ideas? 

Hi everyone,I've just moved to a new house and we are trying to create a nice space for watching movie.I have an arc + a sub but I want to add some rear speakers.I'm hesitating between adding 2 era 300 or (just) 2 era 100 since my ceiling is very high and not straight, I've browsed a lot of threads here but couldn't find someone with the same ceiling.Even with true tuning trying to do is best, I'm not sure it's worth since the speakers will not be able to make the sound bounce from the top nor the side?Thanks for your help  

EDIT: I was able to select Dolby Digital after restarting my AppleTV. But I am not able to select Dolby Digital+. Anything I can do to get that option? I recently set-up an Arc Soundbar, Sub (Gen 3) and 2 Era 100 speakers for surround sound. I noticed while watching TV Samsung QN82Q70RAFXZA) that there was no sound from the Era speakers so I checked the TV Sound Settings and for some reason I cannot select Dolby. The only option is PCM. I swear prior to installing the Era speakers that I had it set to Dolby. I double checked the HDMI and it is plugged into the ARC port on the back of my Samsung TV and plugged into the Arc Soundbar. Not sure why I am unable to select Dolby from the TV Sound Settings.Additionally, I checked my AppleTV settings as well since that is primarily what we watch TV and Movies with. What am I missing or doing wrong?

Buenos días.Tengo la barra de sonido Sonos Arc y los altavoces Sonos One y Sonos One Slquiero adquirir el Subwoofer Sonos SubMi pregunta es ¿puedo añadir también dos Sonos Era 300 para que la experiencia fuera máscompleta o no se puede ?Tendría los Sonos Era 300 en los laterales del sofá y los Sonos One detrás del sofá.O no hace falta añadir 2 Era 300, con 2 One ya sería suficiente ?Mi salón es de 4,5 metros de ancho por 5 metros de largo.Gracias por su atención.Un saludo.Norberto Rodriguez.

Hi, so I quite often watch the sport on the TV with no sound, and listen to music instead on the Arc, (connected to the same TV), so no TV sound.However, I use a Sky mini box, which is very temperamental and quite often loses signal and cuts out.  Every time the sky box loses its signal and then reconnects itself, it cuts the music off of the Arc and plays the tv sound by default.  So I am forever restarting the music.Is there a way to stop the TV from cutting off the music every time ? and giving the music that is playing priority ?Thanks.

Installed a sub mini yesterday with a beam gen 2 and one sl as surrounds. When I turn off the sub I get MORE bass. Is this the intended result? I can get the same result by doing minus 6 on the beams bass setting. I have to put the mini to +10 to notice a difference. Tried it in multiple locations (in a corner, next to the tv cabinet, in front of the cabinet) might be a null zone issue, since on the left at the dinner table the bass is significantly improved, but that’s not the listening area. Somehow I can’t get a proper position for the listening area. Edit: counterintuitively I’ve placed the sub mini on the right side of the tv (its against a corner) and just in front of the cabinet and the corner wall. It seems to do a LOT more now, even a bit too much honestly. But when places back in the left side it does nothing. Testing with Limit of your love from James Blake

Why when I watch uhd sport/films through sky q is there no sound coming through the arc

I have two rooms with Sonos play bar+2 Play 1 and one sub. One room Sub disconnects after short period time and I get ?. Other room all is perfect.I factory reset sub unlimited times with same result. I factory reset all four units and regrouped them and setup surround group all working and after less then an hour I get ? instead of sub in S2 app. 

I use Sonos Beam as soundbar for samsung smart TV. I also listen to music services via wifi. All (wifi) channels work fine, but TV audio has stopped functioning even though the TV icon shows up on my phone app just as it always has. All attempts to reconnect with TV have failed. Again, only wifi works. Direct hdmi connection between TV and Beam does not. Message says “hdmi arc not connected.” Ideas or suggestions appreciated. Just know I am not a sophisticated technician when you reply. Thanks. 

Title.just purchased a Hisense Short throw projector with a 120” screen, and I bought the Sonos Ultimate system (Arc/sub/era 300x2) to go with it, just wondering if I made a mistake, wanting to make sure they are compatible. I was told yes by Bestbuy, but seems after reading some things online there may be issues, just wondering if anyone has any tips and or insight to help me out

Hi all, I have g3 sub, g2 beam, 2 x g2 amps & 4 x ceiling speakers. Initially I had hoped to use all together then realised the soundbar was a issue with the 2 front ceiling speakers, I had then hoped to use the beam, sub and rear ceiling speakers as a set up on 1 amp for tv etc for 5.1 then turn on the 2nd amp with 2 front ceiling speakers connected to it to play music all together, however this does not sound good listening to music, likely because of the soundbar I assume. Also the rear ceiling speakers set up as rear surround and on max volume etc are hardly noticeable. Any way around this? Do I scrap the sonos and go conventional amp with center speaker etc to control ceiling speakers for 5.1 and music stereo or other option I thought possibly have all 4 ceiling speakers on 1 amp just for music, then sub, beam and 2 further sonos for rear speakers behind sofa, the only problem I see with this though is the sub would only work with 1 amp or the other amp whereas I would like

Hope you are well folks!I am trying to understand the guildelines from Sonos on placement  (specifically how high on the wall to mount them.  In the guide is states;Era 300 should be placed indoors and have approximately two ft (.61 m) of overhead clearance for optimal sound quality. Is this stating two ft (0.61m) is the optimum height as that is how it reads to me?  In my experience I would have thought the ideal placement would be closer to ear level?

I’m hearing a crackling static sound periodically coming from my Arc and two surround sound Ones when nothing is playing through the speakers. For instance, if the TV is paused and/or music is paused. Anyone know where I should look to determine cause of this crackling? Diagnostics 1396450043

Dear All,I have a very simple question : i have a tv, and i would like to hear the sound of my tv through sonos multiroom environment in every room of my house. ​​​Could you please help me out on what equipment i have to buy and what protocol  i have to use in order to connect these equipments together ?I thought a connected tv with connected speakers would work together easily, however it seems not to be the casethanks for your help 

Hi there! Can you set the volume not to change as much when using TV remote? Samsung smart tv change to much on every “click”. From zero to first it's a huge difference. Is it possible to change the settings in the sonos app? Would like it to be not so sensitive.Also have an issue watching soap2day or other, sound isn't synched with movie. Sound is dragging after and all I can find in sonos app is about the other way around. 

I am changing over from a component system to SONOS. I already have a Sonos ARC with Sub (Gen 3) working fine but need to add the ceiling installed and wired Polk Audio RC 80i as surround. From what I have read, the Sonos Amp is what I need next, but the specs say the Amp uses eARC from the TV. The ARC soundbar is already using that  eARC from the LG TV. How do I get both to use the same eARC plug? I want to make sure I’m getting the proper product before I buy something that won’t work with my current situation. Also, when I setup the ARC and Sub, it didn’t want to work with the TV and come on when we turn on the TV. To solve that issue, I now leave the ARC and Sub on all the time. Is that the correct way to do things or am I missing something? Thanks in advance.

What can I do to get Sonos Arc Sound Bar working on my Sony KD-65X8500G TV ? Trying to setup my brand new Sonos Arc with my Sony KD-65X8500G TV. Have downloaded the Sonos2 app on my iphone. Within  ‘TV Setup’ it asks to ‘Turn on your TV, then plug the HDMI cable into the HDMI ARC port’ - to which I have done and then pressed ‘Connected to ARC’. I then get a message pop up ‘HDMI ARC not detected. Make sure the HDMI cable is connected to the ARC port and your TV is on’I have done this over and over, even re setting the Sonos Arc, turning off power to Sonos Arc, turning off power to TV, Disconnecting HDMI cable from both TV and Sonos Arc and re connecting - and still getting this same message - VERY FRUSTRATING !!  Is my TV settings wrong somewhere? 

Wanting to get best sound by placing 7.1.4 at ideal position. Ceiling height 11feet. CURRENT SONOS PLACEMENT 

Hi,I dont usually write in any forum however I was very compelled to state that ever since updating to 15.5 - my sonos arc and gen3 sub has never sounded as good as it does now.Its just superb, for a very long time I kept questioning to myself if the £900 arc and the £700 Sub was worth the cost for lets face it .. meh sound… however the 15.5 update has truly opened up the potential of the system (more so regarding the gen3 sub)>If there is any improvement on top of this (which is me being picky) is that the treble side of things on the arc can do with more clarity and more presence but thats it… I would love oif Sonos keeps the sound profile of the 15.5 update but tweaks it here and there as needed just dont revert it PLEASE! 15.5 Update has even had comments from the family - wow it sounds so much better what did you do .. erm updated it….:-D

I have the original soundbar and it has the sub plugged into it. Was working fine LONG after upgrading a ton of stuff to S2. Suddenly no sound on the TV, no sub at all, and the horrible software is telling me the device is incompatible and gives me an upgrade link that goes to the website to buy a replacement. Yet the website says the device is compatible with S2.

Hi all,My chromecast with Google TV always sends "Stereo PCM" to my Sonos Arc.Playing exactly the same content from the same source in any other way (app on TV, from attached laptop, AirPlay) results in surround audio on my Arc (Dolby Multichannel PCM 2.0) TV: LG OLED65CS6LADTV-audio: tried both "auto" and "Dolby Digital Plus"Audio format HDMI: bitstreamDigital output setting: pass througheArc: enabled Sonos ArcArc attached to HDMI-2 (eArc).Arc has wired internet connectionCombined with 2 Sonos One's as surround speakersGoogle Chromecast with Google TV (4K)CC attached to HDMI-1Advanced sound settings: tried both "Auto" and only "Dolby Digital Plus" enabled.Content providersNetflixVRT Max (national television station)Private content using VLC on CC or laptopI also powercycled all devices multiple time

I want to to connect my Sonos on my tv and have only this sound (not my tv sound )i want to control the sound with my Apple TV remote ( i can put in temporary audio out but not in default…i need to do every time i open my tv go to setting go to temporary unclick to tv sound and click to Sonos !!! pls anyone can help me ??? Thx in advance 

I have an Arc, sub and Era 300s for rears. Arc is connected via eArc to an LG G3 TV.I’m using the Dolby Labs Functional Testing album on Apple Music on an Apple TV 4K. When I play the 7.1 track, everything sounds great. Surround and rear surround channels are very distinct, and the rear surround channels are as loud as the surround channels. Surrounds play from the outside speakers, and rear surrounds from the inside speakers. Great! However, when I play the Atmos tracks, it’s a different story. Surrounds and rear surrounds sound identical, and both come from the outside speakers. It seems as though all I can hear the the inside speaker is probably some reverberation. Is this a bug, by design, or something wrong with my system? The Sonos app correctly shows 7.1 pcm or Dolby Atmos, as appropriate.As an aside, the Arc was originally connected via Arc to an older Sony TV (so no Atmos support). When I got the LG and connected the Arc to it, I got no height channel playback

As title says can you have the era 300’s working as rears for the amp and if so do you get some degree of spatial audio?