Home theater

So I recently added two Era 300s to my ARC for surrounds, which sound great.  When I turn my TV off after about 5 minutes it reverts the room to Music.  If I try to change it back to TV it tells me that there was a problem and it couldn’t detect a signal from HDMI to the Arc.  Once I turn back on the TV it either starts to work again or I have to use the app to repair.Setup:Sony 90J TVArc via E-Arc portSonos Ge3 sub2 Era 300 set to Surround External Devices:Xbox Series XPS5SwitchSteam Deck via a Dock Any help would be appreciated.

(Moved from Ask a Question)We just bought a house and I'm already planning on how to set-up everything (we won't be moving in until end of Sept).The living room is non-symmetrical and also has a sloping/varying ceiling height, with roughly 4m ceiling height at the area where the surround speakers would be positioned. Our setup in current apartment is: ARC, Sub + 2 Sonos One's as rears.My question is, is there a benefit to upgrade to Era 300's? My understanding is that Era 300's wouldn't perhaps work due to the layout (ceiling particularly) and a lack of wall to the right surround speaker.Please educate me on what would be the best option :DAttached a picture of the living room (previous owners furniture etc.) and floor plan with intended speaker position. TV would be placed in the same spot as in the picture, with sofa little bit closer to the TV. Current thinking is to either have the rear speakers wall mounted to the back wall, or wit

Got Connect 1 hard wired to router and Denon receiver. Worked great for years when I was getting 2mb download speed. Changed to fttp a year ago and now getting 400mb to the router. Last couple of weeks music will start and cut out. Then get sound sporadically. Checked all cables and rebooted everything a few times. Still the same. Hopefully someone has a fix. Thanks folks.

Hi allI was having a beam gen 1 plus two Ikea symfonisk plus sub gen 3 set up. However due to my living area restrictions. I can't seem to find a good place to put the surrounds. So I decided to just change the beam gen 1 and the symfonisks to Arc. However my tv is placed in this cavity area. I did some measurements there's about two feet from the edge of arc to the wall on both sides . And from the counter top to the ceiling of the cavity is roughly 68 inches. I haven't had a chance to try it or test out certain configurations. But I am wondering would this placement have any negative impacts on the Atmos effect ? I heard placing it as far as possible to the edge of the counter top but that really looks kinda ugly... 

We have a Beam Gen 2 and 2019 Samsung Q70 tv that are connected via the arc cable. The sound works great, but the issue comes when changing the source of audio. When we turn on the TV it auto connects to HDMI receiver for sound (which is the Sonos connected via arc), but if you select any other audio source (TV speakers/optical/bluetooth) it will switch to that source for a couple seconds and then switch back to HDMI receiver. One of us will often use the TV with headphones on, but the only way to use the bluetooth connection is to manually unplug the ARC cable from the TV or Sonos.  Is there a setting(s) that I need to change on the TV and/or Sonos to enable us to leave the ARC cable plugged in and allow us to change the sound source without immediately defaulting back to the HDMI receiver (Sonos)? One solution I keep seeing is disabling the Anynet+ option, but this means each time we have to go into the settings and enable/disable. If this is the only solution then w

I have an external audio input to the TV through AUX, and the TV is connected to Sonos ARC through HDMI, so can the sound of the external audio be played from Sonos ARC?

I don’t know if this question has been asked yet, so here goes. I am using 2 Era 300s as surrounds in a 7.2.4 system used exclusively for home theatre. The 300s are behind the couch, mounted right-side up, 26 inches from an acoustical tile ceiling.  The question is, since the acoustical ceiling is absorbing much of the upward-firing sound, would it not be better to raise the 300s a bit and mount them upside down?

I already own a Playbar and sub. I just bought a house that has two in-ceiling rear speakers. Is it possible using the amp to connect all these together? Or do I lose the sub if I connect the rear speakers? how do I physically configure and connect the Playbar and amp and sub to make this connection work? I assume the rear speakers are connected to amp but otherwise how do I make this work? Thanks in advance

I have a Sonos Arc capable of Dolby Atmos connected via the eARC to a LG C1 OLED. When attempting to watch Dolby Atmos Endorsed movies (i.e., Top Gun Maverick) the best audio I can get is Dolby Digital Plus 5.1 as indicated by the Sonos App. I have tried the following to correct for the absent Dolby Atmos:1) Unplugged the television for one minute2) Worked with customer support at Prime video to ensure the correct settings were selected3) Worked with LG customer service to ensure the correct settings were selected. LG customer service suggested it was a Prime Video App issue, the not television4) Deleted and reinstalled the Prime Video App5) Ensured Max, Disney+, and Prime Music worked with Dolby Atmos. They all work with Dolby Atmos.5) I unplugged the Arc, turned Dolby Atmos off, selected TV speakers, and then plugged the Arc back in6) eARC is activated on the LG television At this point, I'm at a loss. Any help would b

My Sonos ARC center led’s are flashing a pattern of red, white, orange and green. The guides indicates it is in diagnostic mode and to press the join button to get out of it but that does not seem to help? It will work if I ask it thru Alexa to play music but can not get it to get sound from the TV. Any thoughts ??

I have a Sonos Arc capable of Dolby Atmos connected via the eARC to a LG C1 OLED. When attempting to watch Dolby Atmos Endorsed movies (i.e., Top Gun Maverick) the best audio I can get is Dolby Digital Plus 5.1 as indicated by the Sonos App. I have tried the following to correct for the absent Dolby Atmos:1) Unplugged the television for one minute2) Worked with customer support at Prime video to ensure the correct settings were selected3) Worked with LG customer service to ensure the correct settings were selected. LG customer service suggested it was a Prime Video App issue, the not television4) Deleted and reinstalled the Prime Video App5) Ensured Max, Disney+, and Prime Music worked with Dolby Atmos. They all work with Dolby Atmos.5) I unplugged the Arc, turned Dolby Atmos off, selected TV speakers, and then plugged the Arc back in6) eARC is activated on the LG television At this point, I'm at a loss. Any help would b

Hi, I was wondering if there was a soundbar in development (as I could not see one available) with multiple HDMI ins and a HDMI eARC out. I currently am on the market to upgrade my old non-smart system in my bedroom/ home cinema but the projector only has 2 HDMIs (one of which would be used by the eARC to connect to the SONOS ARC) and I have multiple inputs I would like to use (DVR, games consoles). I know SONOS competitos have systems that would fufill my needs but would rather everything in the house stays within the same ecosystem if possible.Thanks

Hi,i was wondering how from floor I can mount Sonos arc from the floor for my HY setup.projector:Epson LS12000 (has earc port)screen 1 : 150 inch (74.5 inches height+0.5 inches away from top of the ceiling)or Screen 2 : 135 inch (67inches height+0.5 inches away from top of the ceiling)Total height of the wall where screen is mounted is 90inches.So i am left with around 15inches from the floor or 22.5inch if going with 135 screenIs it too low to mount the arc around 15inches from floor? 

I have a Sonos Beam Gen 2 sound bar and a Hisense U6H 55" TV that I got at Christmas. They’re connected with the HDMI cable that came with the Beam via the eArc port on the TV. The sound will randomly cut out while watching… pretty much anything.It will work most of the time, but sometimes it cuts out when starting the next episode. Sometimes it will cut out randomly in the middle of something.The worst seems to be streaming shows and movies with Dolby Atmos sound such as Secret Invasion on Disney+.Most of the time the issue can be fixed by going into the TV settings and changing the output from eArc to TV sound, then back to eArc. But videos with Dolby Atmos are completely unwatchable with the sound bar.How can I fix this?

Seen plenty of similar topics but none that quite hit the mark for me.  I have an LG G3 connected to a Sonos Arc. I’ve tested Atmos streams from Apple TV and from my Sony UBP-X700. No matter what I try I cannot get Atmos audio to work. The TV itself confirms the Atmos stream is sending to the soundbar. eARC is enabled. I’ve tried multiple HDMI cables, including a brand new 8k cable.  The Sonos app reports the stream as:Dolby Multichannel PCM 5.1No sound is audible. The LG audio settings:HDMI input: BitstreamDigital Sound Output: PassthrougheARC Support: enabled Any ideas?

Hi, I am wondering how good the SONOS Arc is as an all-in-one sound bar without the subwoofer. I know this is subjective but can anyone have some suggestions if the space is 4.5m x 4.9m ?

My Beam Gen 2 always disconnects when I turn the tv off, when I turn the tv back on and try connect the been through the app, it thinks the device is not connected to the tv. I have to unplug and plug the hdmi back into the tv (sometimes numerous times) for it to connect again. Can someone please help so I don’t have to try chase up a refund 

Hi,Help needed from the forum please!My set up - Arc, era 300 (x2) as surrounds and a mini sub connected via eARC to LG G2 tv. When connected via apple 4K I have no sound on Netflix or Prime apps when settings are set to Dolby Atmos, when I switch to 5.1 I have sound across all streaming services. Dolby Atmos works on the normal TV and the Apple TV app, but not the Netflix or Prime apps via the apple TV 4K, the only work around is switching the setting to 5.1 on the apple 4K settings. Can anyone help me with this, as I would ideally not have to switch setting and hoped that the apple 4K would auto switch between atmos and 5.1 when available without changing settings time and time again?Thanks  

I have a ARC, Sub, two One SL, and just picked up 2 Era 100s. I didn't realize that you can't add more than 2 surrounds when I purchased the Era 100s. The idea was the create 7.1 surround here which I guess is only truly achievable buy purchasing the Era 300s. But the price tag on those is insane for two of them. As a work around I have the SL ones now configured as stereo only and the Era 100s are now my surrounds. I can get the stereo only pair to play along with the setup but it's super annoying to have to use this work around. When will we get an update to enable 4 surround speakers without having to do this work around? If I had known about this earlier I wouldn't have purchased the additional units. They also can't be controlled with the same remote unless you purchase a third party remote to control them at the same time or manage the sound directly through the app. So everything I turn the TV on I have to manually group the additional stereo only speakers to the rest of the

I’ve had my Era 300s for many months now and just last night one of them made an ear-piercing alarm noise. I unplugged it and plugged it back in.It was fine until tonight when it did the same thing again.I sent a diagnostic report to Sonos and after that, I installed an update I found in the Sonos app.I have an Arc and 2 subs connected with the Era 300s. I saw the similar issue posted on here with the Arc, but mine is clearly coming from my Era 300.  I’m wondering if anyone with the Era 300 has experienced the same issue? 

My beam will play music from my iPhone and it’s connected onto my system which is the same system as my Google TV. However, I cannot get it to play audio for the TV. The TV recognizes the beam because it switches automatically to it and when I disconnected the TV automatically switches back to TV audio. I have changed cables, and that did not help. Anyone have suggestions

My family room has a Sonos Arc, Sonos AMP with 2 in-ceiling speakers (not Sonos Architectual), and a Sonos Sub. Whenever I try to run Trueplay it gives me an error of “Lost Speaker”. I’ve factory reset the Arc and SUB and set everything up again, but still the same error.Also tried moving the iPhone closer to the ARC and no joy. Diagnostics Number: 554718305Thanks for the help! 

  My TV is only 'arc' and not 'E-Arc'. but i have a sonos arc and sub. and would like dolby atmos sound; can i use this product https://www.amazon.com/dp/B094PPVKFL?psc=1&ref=ppx_yo2ov_dt_b_product_details to make it work??

Already have a Sonos Play:5 Gen 1  which I’m now using with my newly acquired projector. The question I’m struggling with now is whether to get another Play:5 Gen 1 (yes I know it’s 2023) rather than an altogether new Sonos 5.1 setup that I simply don’t have the bugdet for at the mo.It’s a real shame that the Play:5 Gen 1 can’t be used as surround speakers which would have been ideal, but given that my projector is mounted behind my sofa connected to an Apple TV 4k which allows wireless connection to speakers over WiFi using a separte Apple Airport Express (Airplay 2) devide I already own i.e. plugged into Play:5 Gen 1 via 3.5mm I feel like another inexpensive Play:5 Gen 1 would most likely be the best way to go for me at present, especially since I also tend to listen to music now and again.Wondering if anyone has had a similar experience using 2 x Play:5 Gen 1 (grouped) hooked up to a projector or TV and how it compares to a Sonos 5.1 setup; is a Sonos 5.1

Hi, I've got a Beam 2 and looking to get some rears Sonos One Gen 2. I wanted to know, if I'm watching something with Dolby Atmos sound, will the Beam 2 still play Dolby Atmos and the rears normal? Hope this makes sense