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Answered

volume control on Sonos Beam

  • October 18, 2023
  • 3 replies
  • 122 views

Sonos beam will not work at all on occasions. When it does work I cannot control the volume. What can I do?

Best answer by Airgetlam

Which volume control? In the app, check for wifi interference , or submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

If it’s the button control on the device itself, try a power cycle, or the latter half of my suggestion above. 

 

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3 replies

Airgetlam
  • Answer
  • October 18, 2023

Which volume control? In the app, check for wifi interference , or submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

If it’s the button control on the device itself, try a power cycle, or the latter half of my suggestion above. 

 


  • Author
  • Contributor II
  • October 18, 2023

Thanks Bruce, what is a power cycle?


Airgetlam
  • October 18, 2023

When you unplug the device from the wall for a minute or two, then plug it back in.