volume control on Sonos Beam

3 replies
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Sonos beam will not work at all on occasions. When it does work I cannot control the volume. What can I do?

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AirgetlamAnswer

Which volume control? In the app, check for wifi interference , or submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

If it’s the button control on the device itself, try a power cycle, or the latter half of my suggestion above.

Bruce

AirgetlamAnswer

Which volume control? In the app, check for wifi interference , or submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

If it’s the button control on the device itself, try a power cycle, or the latter half of my suggestion above.

Bruce

A

AiryAuthor

Contributor II

Thanks Bruce, what is a power cycle?

Airgetlam

When you unplug the device from the wall for a minute or two, then plug it back in.

Bruce

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