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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6027 Topics
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PrzemekContributor I
asked in Home theater
Can I return both my Era 300 speakers after purchasing the 2nd one and finding out they do not work well together?

I’m very disappointed with the Era 300 as surround setup. I’ve just upgraded my theatre from Arc+Sub+2 Ones to 2 Era 300s and it’s underperforming due to central driver not firing in Era 300s. I’m going back to 2 Ones as surrounds as they provided a much better sound experience.  I bought both Era 300s at a local distributor’s store. I can easily return the speaker bought today, but I also want to return the one I bought several months ago, as I had bought it with the intention to upgrade my surrounds and now I found out they do not work as expected when paired together. 

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1 year ago
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raulsilva1Contributor I
asked in Home theater
Additional Surrounding

Hi, I would like to know the impact of having 2 pairs of surrounding in front of my arc, see image below:The circles are the in-celling surrounding, the house was pre-wired for a 5.1 sound and since I got 2 sets of speakers,  I decided to connected all 4 speakers to the amp , but I'm curious if the 2 sets in front of the ARC could cause any degradation to sound    

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1 year ago
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listern123Contributor I
asked in Home theater
Turn Off Beam Visualizer/Screen Saver with Samsung Portrait TV

After plugging in a Sonos Beam into the ARC HDMI port with a Samsung Frame (Portrait) TV— the Samsung TV now displays Sonos’ screensaver constantly instead of turning off normally, I’d like to go back to the Samsung Portrait working normally where the display is off until I enter the room and then a static Samsung provided image shows up. How can I disable this screensaver Sonos feature?

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1 year ago
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TeggersContributor I
asked in Home theater
random raising of volume to max Beam Gen2.. when TV off and when TV off

I have a Samsung TV with a Beam Gen2The beam will randomly raise in volume to max level ( ridiculously loud) when TV is on or when playing music…. But also hear a pooping sound ( the sound it makes when you physically raise the volume button ) when the TV is off… then when it happens when the TV is off.. I check my Sonos app ( TV still off) and the volume slider button has moved to max volume… when it was previously halfway I have done everything suggested in the forums …unplugged absolute every connection including internet etc.. but I will be lying in my bed at say 5am in the morning .. no TV or anything else on.. and hear the popping sound raising the volume.. PLEASE HELP 🙏 …

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1 year ago
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Witham33Contributor I
asked in Home theater
Multiple Era 100

Is it possible to setup more than 2 Era 100 Speakers in one room with and Arc soundbar and Sub? I purchased a 3rd and everytime I set it up, I select the correct room and instead of adding it there, it creates another room with the same name and adds a 2 at the end. Am I doing something wrong or can you only have a max of 2 in each room?

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1 year ago
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NICKGRIFF61Contributor I
asked in Home theater
Deaf in right ear. How can i hear dialogue

I'm deaf in my right ear and can't understand dialogue.I can't hear stereo or surround  sound. Is there anything that will help?

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1 year ago
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Lucky DragonContributor I
posted in Home theater
Does Beam Gen 2 & Mini Sub really support Dolby Atmos or any Surround Sound

Back in January 2023, I decided to treat myself to a full entertainment system upgrade for my bedroom, replacing my 8 year old TV, PS4, and FireTv Stick with a 2022 LG C2 EVO, PS5, AppleTV 4K, and Sonos Beam gen2 + Mini Sub.At first I was really happy with the Sonos setup from a sound quality perspective particularly with music, but I struggled with getting surround sound to work. No matter how many times I ran Trueplay front audio sounded further away in front of me and rear audio sounded right in front of me. Left to right surround effects are only really noticeably if my face is within 12 inches of the Beam; I used SpiderMan No Way Home on AppleTV 4K (bought and downloaded not streamed) and some other sources recommended on the internet for testing surround sound.After reading countless posts on this board and others I update my TV’s setting to Passthrough Audio, eARC enabled, and HDMI settings to Bitstream. No change in surround quality, but I did see it now says Dolby Atmos in the

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1 year ago
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tabersnzContributor I
asked in Home theater
Sonos Arc sound source Apple TV 4K (ARC & eARC)

I have the latest Apple TV 4K and what to have the Dolby Atmos sound through the Sonos Arc. However, the TV only has one eARC port which I’ll use for the Sonos Arc. Does Apple TV 4K need an eARC input on the TV also to pass through?TIA

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1 year ago
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DerekCharlesAvid Contributor III
asked in Home theater
Need More Width From My Arc...

I have an Arc, two 300s and a Gen3 Sub in my 15 x 15 bedroom with 9’ ceiling.  Is there any way I can get more width from the Arc?  Sorry, I don’t have much technical audio experience, so I hope I’m explaining myself properly.  With other systems I’ve used, I really hear things going from right to left and left to right in the front field.  With the Arc, sounds that should be coming at me from one side to the other, just seem to be coming at me from the center.  Can I widen that field?  It brings to mind my older Pioneer Reference Panel that has side mounted speakers.  The separation I get there really makes you feel like things are going from one side to the other and adds so much dimension to the sound field.

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1 year ago
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Jconner4326Contributor I
asked in Home theater
Do the screw holes on the Arc mount match-up with the screw holes in the Playbar mount?

Do the screw holes on the Arc mount match-up with the screw holes in the Playbar mount? Can you mount the Arc in the same location as a previously mounted Playbar without having to drill any new holes in the wall?

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1 year ago
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Samboyd5Contributor I
asked in Home theater
Sonos Beam (gen2) and LG A2 TV not connecting through HDMI eARC

I recently purchased a Sonos Beam Gen 2 and LG OLED A2 TV after reading incredible reviews for both. However when I try to connect the tv to the beam via HDMI, I get the message on Sonos app (the tv speakers are not connected). I’ve tried resetting both devices, switching HDMI cords and ports and all the e settings I can think of on my LG TV. The Beam works when I play music from my phone but nothing from the TV, I cannot seem to connect them. Please help!! 

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1 year ago
jonmichael
jonmichaelEnthusiast II
posted in Home theater
Is there a quality switch for use with AppleTV4 and OppoBDP ahead of Arcana Fury?

I am moving my 65” Sony panel (arc but no eARC) from my music room to replace a 55” Sony in our Living Room. My wife doesn’t like going downstairs to watch TV, but we both want a larger screen in the LR.I will purchase an Arcana Fury 2 to bypass the Arc output and feed Dolby Atmos, 5.1, 2.0, to my Sonos Arc. AppleTV4 is primary A/V source.I hope someone here could recommend a quality 2.1 switch to run ahead of the Arcana so I can play my Roon Bridge (HDMI out) and my Oppo BDP seamlessly through my Arc system as well as my AppleTV. I know Apple occasionally causes hiccups with outboard connections, yet I want to keep wire count low.Thanks in advanceIMIKE

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jonmichael
1 year ago
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Incline GuyContributor I
asked in Home theater
How can you set up multiple TV's to one Sonos ARC?

I am setting up a new media room with three Tv’s and am looking for the best way to set up one ARC bar and surround system that can switch to the 3 Tvs.Any suggestions on the best way to do this? All tv’s will be brand new and the same tv, either LG or Samsung OLED.

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1 year ago
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milbuContributor I
asked in Home theater
Beam Gen 1 not connecting by wifi

I have 2 play 5 (gen1) speakers and 2 symonfisk speakers and a Beam Gen1.Following a network glitch i have reinstalled all devices.However the beam will only connect using an ethernet cable direct to router, although during setup it is asking for wifi details and when i enter them it appears to finish setup although no messages appear to say its ok.as soon as i disconnect the ethernet cable the beam does not appear in app.Any help gratefully received

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1 year ago
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bartseamanContributor I
asked in Home theater
Unable to get Dolby Atmos to Sonos Arc through Samsung TV with YouTube (app on TV)

I have not been able to get Dolby Atmos to come from any apps on my tv through to my Sonos Arc.  The Arc is hooked up to the tv via eArc.  The TV is a  Samsung QN55S95BAFXZA Class S95B OLED 4K Smart Tizen TV.  My digital output is auto as when I try to select passthrough it says “The current audio format input cannot be passed through with an ARC connection.  The best I can get is Dolby Digital 5.1 or Dolby Multichannel PCM.  Not sure if there are settings in YouTube or other apps on the TV that I am missing.  Thanks for any help on this!

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1 year ago
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ADS1967Contributor I
asked in Home theater
Sony remote will not work with sonos

Just had to purchase a new tv.  We bought a Sony Bravia VU31 model KD-55X77L came home set it up and the remote will not work to adjust volume.  Called Sonos customer support and was told “you can upgrade “ seriously this is an expensive system.  So the new tv has HDMI EARC and the digital audio plug.  I purchased the adapter from Sonos and got a new HDMI ARC cord… nothing. Customer service says the remote will not work because it’s Bluetooth.  Sonos also did an update and now the only way to adjust volume is with the slide bar in the Sonos app.  Anyone else having this issue looking for some help please. 

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1 year ago
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akhetosContributor I
posted in Home theater
Configuration 2.1

Bonjour, Je possède un SONOS BEAM (GEN 1) et deux SONOS ONE. Je souhaiterais les connecté ensemble pour ressortir le son de ma tv. Le SONOS BEAM est bien connecté a ma TV mais je n’arrive pas a relier avec les SONOS ONE. Merci de vos réponses

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1 year ago
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CaptJohnContributor III
asked in Home theater
Dead HDMI ARC port

The HDMI ARC port on my Panasonic TV seems to have died so, after a conversation with Sonos tech help, I have to connect my Beam to the TV via the optical port using the supplied adaptor.My problem is that whenever I turn on the TV it doesn't seem to remember to use the Beam (plus two Ones and a mini sub) but tries to use the TV's speakers. I have to resort to unplugging and reconnecting the optical adaptor to get it to connect and work.Is there a way of setting up the TV and/or Beam in order to ensure that the system works when switching on the TV?

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1 year ago
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Garlin1Contributor I
asked in Home theater
Arc - Disconnects from TV when off after adding Surrounds

So I recently added two Era 300s to my ARC for surrounds, which sound great.  When I turn my TV off after about 5 minutes it reverts the room to Music.  If I try to change it back to TV it tells me that there was a problem and it couldn’t detect a signal from HDMI to the Arc.  Once I turn back on the TV it either starts to work again or I have to use the app to repair.Setup:Sony 90J TVArc via E-Arc portSonos Ge3 sub2 Era 300 set to Surround External Devices:Xbox Series XPS5SwitchSteam Deck via a Dock Any help would be appreciated.

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1 year ago
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tuppariContributor I
asked in Home theater
Keep Sonos One's as rears or upgrade to Era 300 for home theater? (moved)

(Moved from Ask a Question)We just bought a house and I'm already planning on how to set-up everything (we won't be moving in until end of Sept).The living room is non-symmetrical and also has a sloping/varying ceiling height, with roughly 4m ceiling height at the area where the surround speakers would be positioned. Our setup in current apartment is: ARC, Sub + 2 Sonos One's as rears.My question is, is there a benefit to upgrade to Era 300's? My understanding is that Era 300's wouldn't perhaps work due to the layout (ceiling particularly) and a lack of wall to the right surround speaker.Please educate me on what would be the best option :DAttached a picture of the living room (previous owners furniture etc.) and floor plan with intended speaker position. TV would be placed in the same spot as in the picture, with sofa little bit closer to the TV. Current thinking is to either have the rear speakers wall mounted to the back wall, or with stands closer to the sofa. 

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1 year ago
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MaxieContributor I
asked in Home theater
Losing sound

Got Connect 1 hard wired to router and Denon receiver. Worked great for years when I was getting 2mb download speed. Changed to fttp a year ago and now getting 400mb to the router. Last couple of weeks music will start and cut out. Then get sound sporadically. Checked all cables and rebooted everything a few times. Still the same. Hopefully someone has a fix. Thanks folks.

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1 year ago
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EdhahahaContributor I
asked in Home theater
Sonos arc placement in a cavity

Hi allI was having a beam gen 1 plus two Ikea symfonisk plus sub gen 3 set up. However due to my living area restrictions. I can't seem to find a good place to put the surrounds. So I decided to just change the beam gen 1 and the symfonisks to Arc. However my tv is placed in this cavity area. I did some measurements there's about two feet from the edge of arc to the wall on both sides . And from the counter top to the ceiling of the cavity is roughly 68 inches. I haven't had a chance to try it or test out certain configurations. But I am wondering would this placement have any negative impacts on the Atmos effect ? I heard placing it as far as possible to the edge of the counter top but that really looks kinda ugly... 

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1 year ago
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Username_joshContributor I
asked in Home theater
Sonos Beam 2 and Samsung Q70 Not Allowing To Change Audio Source

We have a Beam Gen 2 and 2019 Samsung Q70 tv that are connected via the arc cable. The sound works great, but the issue comes when changing the source of audio. When we turn on the TV it auto connects to HDMI receiver for sound (which is the Sonos connected via arc), but if you select any other audio source (TV speakers/optical/bluetooth) it will switch to that source for a couple seconds and then switch back to HDMI receiver. One of us will often use the TV with headphones on, but the only way to use the bluetooth connection is to manually unplug the ARC cable from the TV or Sonos.  Is there a setting(s) that I need to change on the TV and/or Sonos to enable us to leave the ARC cable plugged in and allow us to change the sound source without immediately defaulting back to the HDMI receiver (Sonos)? One solution I keep seeing is disabling the Anynet+ option, but this means each time we have to go into the settings and enable/disable. If this is the only solution then we can do that, bu

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1 year ago
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Louie LuContributor I
asked in Home theater
AUX and Sonos ARC.

I have an external audio input to the TV through AUX, and the TV is connected to Sonos ARC through HDMI, so can the sound of the external audio be played from Sonos ARC?

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1 year ago
Remy de Fromage
Remy de FromageContributor II
asked in Home theater
Era 300 and acoustical tile ceilings

I don’t know if this question has been asked yet, so here goes. I am using 2 Era 300s as surrounds in a 7.2.4 system used exclusively for home theatre. The 300s are behind the couch, mounted right-side up, 26 inches from an acoustical tile ceiling.  The question is, since the acoustical ceiling is absorbing much of the upward-firing sound, would it not be better to raise the 300s a bit and mount them upside down?

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Remy de Fromage
1 year ago
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