Home theater

I have a BenQ TH671ST 1080p projector installed into my ceiling. I currently have an audio cord running from the projector to a less than optimal sound bar that isn't stereo. I have a Sonos AMP powering two outdoor speakers. I also want to power all my streaming through my Chromecast or Fire Stick. With this setup, is there a way to get great STEREO audio, with no lag, to either two Sonos speakers and/or a Sonos Sound Bar? What do I need to accomplish this and to set this up?

I have a Sonos Amp connected to 4 Sonos in wall architecture speakers in our living area. They sound amazing when playing music in the entire house. The problem is, the 4 speakers are pretty high up the wall, because we have an open floor plan. When watching TV the sound isn't great. Anyone have a recommendation on what we could do for better sound lower in the room when watching TV?I don't think we could add an Arc or Beam to the Amp and other 4 speakers. Any other options?

Hi allI’ve recently set up a new amp with existing in ceiling speakers and it works great. I’ve also connected the amp to a 2018 LG OLED via hdmi arc which pushes the sound out through the in ceiling speakers - also great.The issue I have it switching off the amp to return to playing the tv via a sky soundbox (also conducted to the tv via hdmi). This seems impossible to do, other than by physically unplugging the amp from the arc hdmi port on the tv.  I only occasionally play the tv through the in ceiling speakers but it would be nice to find a slicker solution than the above workaround.I have seen similar posts without a solution from a couple of years ago so I thought perhaps someone might now have found a fix.cheers.

As per title. When playing music with my beam and 2 simfonisk speakers in surround mode the right rear surround intermittently breaks up/cuts out. it works fine as an individual speaker in the same position. I have submitted diagnostics in case helps anyone from Sonos identify the issue. Thanks for any advice/thoughts. 

Hi, I noticed that the settings menu has changed for my tv setup. I used to be able to adjust music level and tv level separately for the subwoofer. On the surround audio the 2 options are there still but for subwoofer it’s one level adjustment for both which is mildly irritating! Anybody able to shed light on it? Thanks in advance 

I’m in the UK and trying to return a Beam to Sonos in Poland via UPS.Sonos’s 3rd party Returns partner (ivytech) supply you with a pre-paid shipping label and customs invoice (of which you print 3 copies for UPS and attach to the parcel).I’ve attempted this twice (with a new shipping label second time) and both times, UPS have rejected it at the export scan stage, saying “clearance information required” and just returned it to me.Both times, the customs invoice * 3 have been on the package in clear Documents Enclosed wallets. The first rejection was apparently due to the pre-filled invoice having an inadequate description. Indeed, it was blank. So, when the second set of documents came from IvyTech, I amended the invoice to clearly describe the goods and added the relevant UK commodity code for export.I’m not the only one having the issue -  Sonos support have been utterly useless, closing my cases when clearly not resolved, giving me a different case number each time I contact them et

Hi community,  3 questions:i would like to know -- if i group a pair of One SL with a Playbar (not as surrounds), will i be able to use Sonos 2 app for the group?Is the Playbar become AirPlay2 because it is grouped with One SL that are Airplay2?When it will be time to watch TV, is the pair of One SL that are always grouped will play automatically or only the Playbar will play by default? What i was told is that when one item of a group is Gen2, the entire group will play as a Gen2.Is it right?Thanks  

Every single time I turn on my LG CX tv it resets to internal speakers. If I go into the TV settings and switch to ARC for audio out I get no sound. The only work around is to unplug the hdmi cable and plug it back in every single time I want to use the Beam soundbar with my CX. I can’t seem to find this exact scenario on other topics. Things I have tried:Updating TVUpdating SoundbarDisabling/Enabling EARCAdjusting Audio Group DelayAdjusting TV AutoplayAdjusting TV Dialog Sync Currently using original, provided HDMI cable from Sonos.

How does it look for streaming my TV to my stereo Sonos speaker pair? Can we get an upgrade out in the near term?

Hi guys,I am getting very little or no Atmos height effects from my Arc. The Arc is 6.5 feet from my ceiling and I'm seated at about 6+ feet away from the Arc. I have done Truplay as well. I don't even feel Atmos in the front stage as well. The Arc is seated on the TV console about 2 feet off the floor. There is nothing blocking the Arc speakers.I have tried raising the Arc from it's rear and front about an inch but I don't hear any improvement. The dealer told me to get the Arc checked out at the service centre but I doubt it's faulty. I am able to hear the pink noise from the Atmos 5.1.2 test clip but the audio is distinctly coming from the front. It does not seem to be bouncing off the ceiling.Besides that the Arc is a solid upgrade from my Klipsch Cinema 600. Any advise or help would be greatly appreciated. Cheers,Kelvin from Singapore

Eleven months ago my Sonos Subwoofer stopped working.  After spending hours trying to fix it as well as quality time with Support I was told that the speaker had a hardware issue and was toast.  So I unplugged the woofer and put it in the closet.In the mean time Sonos then tried to sell me a new Subwoofer. Fast forward 11 months, to cleaning out my closet…Plug the Subwoofer and was alerted there was a software update and it FIXED the “junk” speaker. Why hasn't Sonos contacted all the folks with this issue to tell them there was a SW fix?How many people got rid of their “Junk” speakers and bought new ones?Sonos does not have an answer. This unacceptable in my opinion 

Hello,I bought a column by Sonos One Sl. How can I get sound to this speaker from Sony XR-65X90J TV?Until now, I have not succeeded (Thanks in advance for your consultation.Andrey

I have used the Amp connected to a TV via HDMI to act as the front of a surround system, left, right and phantom center channel, sub out and support Sonos speakers as rear surrounds.With the Amp set up in this configuration, running a powered sub from the sub out port, is that sub receiving the actual decoded subwoofer channel from Dolby, basically the .1 of 5.1 or does the Amp just use its crossover to feed low frequency from the left and right channels to the sub out port as it would in a stereo set up?Likewise, is the phantom center channel derived/created from the decoded center channel of Dolby 5.1 or is it purely simulated from the left and right channels?   

Hi, If i use my Sonos Beam (gen 2) + SUB to my eARC on the newest Samsung premium tv, should i go for PCM or Dolby then? /M

Hi,I have read so many different answers so here is my question: I got the new Beam with Dolby Atmos + SUB and i wonder how to setup my PS5 with it.I have HDMI from my Samsung Q85R arc to the Sonos Beam and from my PS5 to Samsung Q85R HDMI port 1.Which settings i choose for the best sound?TV, Soundbar or AV reciever?PCM, Dolby or DTS?My second question is when i shall choose Dolby Digital+ on my Samsung Q85R audio settings it jumps back to PCM but with Dolby Atmos setting active, is that normal? /Marco

While this is ahppenig with a Sonos arc, I'm pretty sure it is a tv/fire cube issue but was hoping someone !ight have an idea here:I have to unplug the supplying device's hdmi cable (fire cube tv) Everytime in order to get Dolby. When I first try to watch a movie or show, I only get PCM as an option (Dolby Digital, DTS, etc is greyed out) on my tv, but if I plug the HDMI cable going into the tv from the fire tv and replug it back in, it switches from pcm to Dolby digital. I have to do this every single time. I've already swapped that HDMI cable out. This is just using ARC. I have ordered an HDFury Arcana, but because of all the supply issues that won't be in until sometime in January. ​​​​​​Any ideas or advice is greatly appreciated

Since installing my Beam 2 I have found that there is a slight, but annoying, delay between screen picture and voice sounds.  This didn’t happen before. Is there a cure?  Thanks for any advice you can give. John. 

Hello Sonos Community!I have a Beam GEN2 and cannot capitalize on the ATMOS capabilities since my TV only has ARC (and even that does not work properly - will not pass through).  I am resigned to upgrade the TV and while OLED would be nice, my SONOS upgrades do not leave much extra for making a splash.  Hence, I am considering the Hisense U78 LED panel as a value-for-money option and am reaching out to the community for real world compatibility with SONOS Beam.  I would love a clean solution and utilize eARC!Thanking everyone in advance.

I have an Amazon Fire TV Cube with a HDMI connection to a projector.  I would like to connect my Playbar (which has an Optical Audio) but the Amazon Fire TV Cube does not have an Optical Audio connection.  So from the Fire TV I would like send the video to the projector and the audio to the Playbar. Is that possible?Thanks in advance. 

Hi All,I have some oddities with my two setups. One is NVidia Shield 2019 connected to LG OLED B8, and then to an Arc. The other is a 4K Firestick connected an old Samsung LCD, and then to a Beam.I have a load of movies on Plex, and generally all good other then AAC 5.1 sound tracks not playing as 5.1 on the Arc; playback will only go through as 2.0 PCM. This is consitent from the Shield and also a 4k Firestick. All AC3 soundtracks are fine. DTS won’t play at all.On the Beam the AAC 5.1 plays fine as Dolby Digital 5.1 and also plays DTS as the same (transcoding).Other than convert the files from AAC to AC3, is there a way to sort this out for the Arc? I can play from the Plex app on the TV and all is ok, but the LG TV apps are clunky and slow and I’d rather avoid using them.Thanks

It’s a weird one but in the last month or so the surrounds and sub connected to my arc, keep dropping and I end up with “?” Listed in the system  its ONLY the ones connected to the arc, no the ones connected to a beam. The system is near a Google WiFi mesh router and is set to connect via WiFi as opposed to SonosNet. if I reboot the speakers, they work again, if I restart the WiFi, they work again too. I have tried dhcp reservations for the arc, surrounds and sub… same issue. Arc always works fine, it’s just the surround and sub that drops. I don’t have any issues with any other WiFi devices, it’s very odd. only started a month or so back. nothing has changed, that I am aware of. diag 1981386366 any ideas.

I’ve seen some posts here about cathedral or vaulted ceilings, but was curious if any of the experts here had any thoughts about my situation.I have a Playbar, and added a Sub and Ones to make a surround system. I’ve been pretty happy with it, but was curious about upgrading to the Arc, especially with a 15% upgrade discount.The tricky part is that the system is in an open-plan space with a curved ceiling that tops out at about 12 ½ ft. (see the attached image).  Would I expect to get no Atmos effect because of the atypical ceiling shape/height?If the Atmos features won’t really work with my setup, is there a significant reason to upgrade from Playbar to Arc?   

Can the ARC upmix a Dolby 5.1 sound to use up firing speakers to create a pseudo Atmos sound?  I know it will not be as defined as true Atmos but I would want the ARC to use all the available speakers for the fullest sound possible.   

I recently added 2 Symphonisk speakers as rear surrounds for my Beam 2.  I placed them on the floor in upfiring position so as to reduce visibility.  So far this sounds pretty good to me.  Has anybody else tried this and what do you think?

starting a thread for all Arc and LG OLED TV owners that have the sound cutting in and out issue. there’s a thread with Samsung TV owners that had the issue resolved with the latest update released on 3/9. Can LG owners get some support?