Home theater

Greetings - just setup my new Playbase last night and all is well except for one issue. The volume adjustment from my remote requires me to push the up or down button on my remote for every change of level instead of allowing the button to be held down for continuous, flowing changes. I use a Logitech Harmony 900 (in IR mode for the Playbar). Does anybody know if there's a setting for this or is this normal behavior? It's annoying since there's no visual indication of level. Thanks!

We've determined there to be an issue with Dolby Digital playback devices (including the Sonos PLAYBAR) and Samsung televisions in the JS and JU series. An example of a TV model number of this line would be the Samsung UN55JS8500. The optical output from these televisions doesn't pass a consistent signal to devices wired in through that connection. This could present when you're watching any Dolby Digital content through the TV's optical connection. As a workaround if you're using one of these TVs, you can set the output of the TV to PCM (Stereo). There isn't any issue currently with that TV streaming stereo content to the PLAYBAR through the optical. Otherwise, you can look into using a different device. Some suggestions for setups and community recommended devices can be found here on our megathread. We are working with Samsung on this issue, but there isn't currently a timeframe for a resolution. We'll update you as soon as there are any further details. Because of the nature o

I purchased a sound bar and wired it to my tv and connected it to the connect amp with speakers to create surround sound. After 24 hours the sound bar broke. The good folks at Sonos sent me a replacement, I reinstalled it but now I cant get audio from rear speakers. Please help me, how do I connect the connect amp speakers to my new sound bar?

Hello SONOS Community, After much deliberation on what to get for a new system I decided it could perhaps help if I cleared up some matters first on questions I couldn't find clear direct answers to for my usage scenario or via the retailer. I want to get a Playbase plus two Play:5 Gen 2s and set them up in a single system. The Playbase would go underneath my TV and I have room for the new Play:5s besides the TV. This is the only type of setup I am considering. And if I understand this correctly, this is perfectly possible. The fact that SONOS has the ability to connect 3 speakers this way is the very reason I'm considering a SONOS system to begin with. I actually have a huge budget to spend but despite that if a SONOS system could do the preferred things below while being the usual self-contained-self-powered units I don't think there'd be a clear alternative out there anyway on any budget. The only thing is, my source would primarily be my computer connected over Optical TOS

Hi I have a playbar and two 3’s set up for surround sound. Had them working with great sound last week. Been away for the week and come back to only sound from the playbar and a faint hissing from the 3’s. Have looked at the sonos advice and nothing is relevant. Any ideas? Very frustrating and missing the sound

I would like to buy a Sonos Soundbar, but my question is if can set up the positin of the bar in the back of the sofa and not in the front where is the tv. Can I do this? The sound quality will be good? Thanks

Hi guys, I have a Playbase and the speech whilst watching anything is not clear. I find myself rewinding stuff to try an make out what was said.. I’ve tried the speech enhancement feature and it makes little to no difference. Our living room is quite big with vinyl floor and we have a vaulted ceiling. Could the room be too big for the Playbase? Is the playbase only suited to smaller rooms with low ceilings? It’s such a shame because it is loud enough and looks cool , but the quality is quite poor :?

Do both rear speakers have to be the same? I wanted Alexa in our media room, so have a Sonos One and a Sonos Play 1. Can those be rear speakers together? Setup says they don't match, so no can do??? Seems a bit arbitrary. Both speakers are the same, one has Alexa, but same speaker.

I would like to request that you add the capability of saving sub level, EQ, and surround speaker settings together as presets in the 5.1 surround sound setup. I think 10 preset slots would be enough. That way I wouldn't have to keep adjusting these things when switching between different genres of music. P.S. Please add DTS support.

Hi, I'd like to connect Sonos to my setup box (optical/coaxial) on my balcony. Which speaker is most suitable for outdoor listening? Thanks.

I have 2 sonos plays set up as surround with a sonos playbar. The left one keeps dropping audio every couple of seconds consistently. It is hard wired in with a network cable. I ran a diagnostics - this is the number 1492453848. Please could you take a look and see if anything is wrong? Thanks.

When playing 4K content from Netflix my Playbar produces an intermittent crackling sound. The sound at is connected to a Sony Bravia XBR55X850C

new convert to Sonos - I have a playbase and two Play Ones set up for home cinema. Slightly disappointed by the bass of the Playbase .. just wondered is the Sub a good and worthwhile addition? .. bearing in mind the £700 it costs!

Can you add a second sub to a Playbar?

I have just got a playbar and sub, everything sounds great but I am getting bad audio delay with xbox one. I'ts connected via HDMI to my TV and the TV outputs the optical to the Playbar. I also have a sky Q box connected to the TV via HDMI and that is outputting fine! Both devices are sending Dolby Digital and the TV is passing that via optical. I also have a little android TV box which doesn't appear to have sync issues but I am not sure it's passing dolby I haven't checked in the sonos app yet. Connecting optical to xbox one direct works better but is not practical for other devices connected to my TV. When switching off bitstream on the xbox and using stereo sync is fine but is no longer dolby 5.1 and defeats the purpose in my new setup. Can't win! Is this an issue with playbar being stuck to using optical only? I am even considering changing the setup for a bose soundtouch and sub if the issue is outdated technology which is now making me think this product for the price is not

Grouped Volume Any ideas why sonos won't allow the volume control using a remote control on the Playbase won't allow you to lower the volume of a grouped speaker also. Use the Playbase with a grouped speaker in our open kitchen and would like the volume to go and down in sync.

Hello all- Having an annoying issue. I have the Playbar connected to my media center, and use a Harmony One. I followed the instructions to get the Playbar loaded as an amplifier into the Harmony One, and I'm able to control the volume when watching something on my media center. Problem is when I switch away from the media center. When watching regular TV and I change the volume, the Playbar will adjust it's volume (even though it's not in use). So when we switch back to the media center, the volume is always too low or too high. Is there a Harmony setting I'm missing to have the Playbar NOT receive IR signals when not in use?

Hi, i’m looking at options for using a projector (Epson EH-TW6700), Apple TV (Gen 3), an iPad, Playbar, Sub (maybe/ maybe not) and 2 x Play:3’s (see image below) to play BBC iPlayer, UK catch up TV and also use AirPlay to stream YouTube music/ videos. Has anyone experience of this setup? Does it work? Thanks in advance.

Hi, I just purchased a playbar to add to a new room... I currently own and enjoy sonos throughout the house (Bridge, Connect and Play3 speakers in 3 different zones). I cannot add the new Playbar to my Sonos network... the Controller (ver 4.1) will not recognize the Playbar? Any advice? Thanks, Al

I've owned two Sonos:1 and a Playbase for a few months and have not had any problems with them until now. They were all grouped together under "Living Room." However, a few days ago when I opened my Sonos app it said that a speaker had been lost from the group so I needed to reconnect. It wouldn't let me do anything else until I tried to re-add this lost speaker. I was quickly able to get the Sonos:1 speakers reconnected and grouped in Living Room. However, each time I try to add the Playbase, it won't chime when pressing the button and then just flashes orange for awhile, then changes to solid orange, then eventually solid white. It will not connect.

Can you give me the external box dimensions for the sound bar please.I need this for shipping. Thanks

Just had a 4K Blu-ray which only has a 7.1 audio track. When playing the app states stereo output. Are there any plans to support 7.1 audio tracks or drop the extra 2 channels and just output to 5.1v

Has anyone managed to get a similar colour match paint or pen to touch up scratches on the silver part on the playbar? Sonos tech team don't have any and suggested asking the community.

My objective is to achieve uncompressed music distribution from a CD player to 6 Sonos speakers, using an optical line-in. My CD player is connected via Toslink to my Playbar. My Playbar is grouped with my 6 Sonos P1's and P3's and I can hear music from each of those 6 speakers. Question 1: Is the Playbar is streaming uncompressed WAV files to the 6 speakers, or is it using the SBC codec to compress? Question 2: Within the app there is the option to select 'compressed' or 'uncompressed'. I would expect selecting 'uncompressed' to delay the sound approximately 2 seconds (as is the case using an analogue line-in to a Sonos connect). But this doesn't happen. The sound is either not delayed two seconds, or is equally delayed on 'uncompressed' or 'compressed' settings. Changing from 'c' to 'uc' makes no difference. Question 3: When pausing the source music on the CD player sound on all Sonos speakers stops immediately. When I unpause the CD player it takes about 2 seconds for soun

This may sound silly. Just installed a Sony 900e with Playbar and Sub. Can I listen to music with the TV monitor off? Not sure how to do that. Or can I listen to music sourced from Sonos with a screen saver on? FYI I also use an Apple TV and I know that I can use that to do what I want, but I want to know if I can do this solely with the Sonos. Thanks all.