Playbar grouping with Play5

  • 10 June 2018
  • 1 reply
  • 411 views

The Play 5 constantly cuts in and out when grouped with TV Sonos Playbar. Is there a simple fix for this? The play 5 when grouped with any other speakers (primarily Play1) there is no issue.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 7
Badge +22
Sounds like your not getting a strong signal - some interference.

I would go to settings...advanced. submit diagnostic. Post the number here for sonos to review your system for issues.

If you plug the playbar or play:5 (or actually any unit - and use Sonosnet) by hooking ethernet cord into router - does the issue go away?

Are their any cordless phones / routers / other wifi devices directly beside the playbar or Play:5?