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billking10
Contributor I
June 9, 2018

Playbar grouping with Play5

  • June 9, 2018
  • 1 reply
  • 421 views
The Play 5 constantly cuts in and out when grouped with TV Sonos Playbar. Is there a simple fix for this? The play 5 when grouped with any other speakers (primarily Play1) there is no issue.
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1 reply

Chris
Chris
Lead Maestro
June 10, 2018
Sounds like your not getting a strong signal - some interference.

I would go to settings...advanced. submit diagnostic. Post the number here for sonos to review your system for issues.

If you plug the playbar or play:5 (or actually any unit - and use Sonosnet) by hooking ethernet cord into router - does the issue go away?

Are their any cordless phones / routers / other wifi devices directly beside the playbar or Play:5?
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
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