Google Assistant and Sonos

I have a Beam in the lounge with two One SL’s as surrounds. Google Assistant works fine on this setup. I have just bought the Roam and when trying to add the Google Assistant, it simply does not find the device. I have now tried it several times, both through Google Home and also starting within the Sonos app. I removed Google Assistant from my Beam and tried again in Google Home, it found the beam instantly … but not the Roam. Ugh. The Roam is on my network, I can play Spotify through it, I can add it to other speakers to play the same music concurrently (speaker groups?) … but I can’t add Google Assistant … as Google Home just cant find it! Frustrating to say the least. 

I'm not sure if other assistant enabled devices have this issue, but the Google assistant on the beam has become pretty useless.I've set the default speaker for the beam to be the beam itself, but I still have to say what room/speaker I want the music to play on.If I ask to skip the song, or change the volume, I get the response "something went wrong". Even with voice match and Spotify premium, getting a playlist or most music to play only work about 40% of the time.The only way to make things work is to use some other Google home device to handle commands and set the beam as a default speaker.Does anyone else find the beams assistant integration lacking? Is there a fix?

Reaching out to the community after multiple attempts via Chat and over the Phone to support at Sonos, and trying multiple recommended solutions. I’m having this weird issue where my Sonos Arc (purchased Nov of last year) will not work with Google Assistant after an unknown length of time. I have set up Google Assistant and it will work find for an hour, 5 hours, a day, maybe sometimes even a week - then all of a sudden when I say “Hey Google”, it will just tell me “There was a glitch, try again in a few seconds” or “Something went wrong, try again in a few seconds”. I have tried the following:removing Google Assistant and re-adding multiple times removing Sonos from my Google Account multiple times unplugging Sonos Arc and plugging back in multiple times tech support made some updates to DNS settingsAfter each of the above, the Arc will work for a little period of time, then randomly go back into the “There was a glitch, try again in a few seconds” or “Something went wrong, try again

I — like apparently so many others — have tried a million times to get Google Assistant connected to my Beam. It worked some years ago, but I must have made some changes... Anyway, I now got it to work by unlinking the Sonos account (which must have been created years ago) on Google. You want to go to your matching Google account and under ‘Security’ click on ‘Linked Accounts’. There, if you have an old Sonos account, unlink that. And then go back to Google Home (or the Sonos app, I guess) and do the normal procedure for adding a device. (this is the direct link to ‘Linked Accounts’: https://myaccount.google.com/accountlinking) BestMikael  

Seems like this has been an ongoing issue but wanted to bring back to attention the inability to create speaker groups with sonos and google home products despite sonos being available with google assistant.  Hoping someone has a work around or at least that sonos is moving towards this?  Frustrating to use all other features of google assistant but this. 

Hi,i just got the new sonos roam and when ever i switch it off, it switches on again. How do i keep it off? Thx

I can't add Sonos to Google's Home or add Google Assistant to my Move. Both approaches fail after giving my Sonos credentials, telling me to register speakers to my account. I have 10 speakers registered to this Sonos account! I used to have it all working, specifically allowing me to use my Sonos Port as the default speaker for a bike mini, in my kitchen. This all broke, so I removed the integrations and started again. But it added my V1 Connect, not my V2 system. So I moved my V1 Connect to a new Sonos account, leaving all my V2 stuff on the original account. Now I get this issue when trying to add Google Assistant integration to my V2 system account.

I also have a Roomba that works flawlessly with a Google Home Mini, but I can't control it with the Google Assistant through my Sonos One.Can someone help me with this problem?

My Sonos Roam is on a shelf in my office. If I'm in another room in the presence of a Google device (Home or Home Mini) and ask it to play music, the Google device answers me but the Roam, in another room, plays the music.  The Roam isn't responding to the query directly, but somehow it ends up playing the music anyway. How do I stop it doing that, so the music will come out of the speaker that's responding to me? This didn't happen before I had the Roam (eg the two Home devices didn't steal audio from each other). I had considered turning the Roam off as a workaround, by holding the power down for 5 seconds, but after a while it always turns back on again by itself so that's not a solution. Any ideas gratefully received!

I purchased roam two days ago and I'm having trouble since then. I use google assistant. When i ask it to play a specific song, the song is played but then it just stops unlike google home which keeps on playing similar kinda songs. Same as that problem when i ask it to play a specific song and ask it to skip the song it says ''sorry, something went wrong with sonos roam!!""And sometimes when i ask it to play something it replies 'alright playing ____ in youtube music but nothing plays!!Can someone help me with these issues?

I have the so is S1 app. I just got google home and added my so is products to it. They all appear but there is nothing that I can do on them using the Google Home assistant. Do I need to be on the Sonos S2 app?

This is ridiculous. I buy 2 Sonos One, only to discover that Google Home integration isnot available in my country. Neither is Alexa. And I see other people have complained for years about this. How hard can it be?

Hi, if i purchase 3 Sonos Roams for my 3 children, can each of these 3 roams be linked to a different google account ?   And if so, can each Roam still be accessed as part of my Sonos Home in the app ?   

Hi,Google announced their Assistant and Apple Music are now compatible on Smart Speakers: https://www.google.ch/amp/s/blog.google/products/google-nest/never-miss-beat-apple-music-now-available-new-nest-audio/amp/ When will Sonos join it‘s competition? 

Hello,Im a new owner of the roam and I'm having issues with setting up a recurring alarm.I tell google to set an alarm on Saturdays at 930am. It confirms this but it sounds the alarm at 9:30am on Sunday.When I ask Google when my alarm is it says it is on Saturdays 11:30pm snoozed until 9:30am.If I set an individual alarm it seems to work. My google branded home devices have no issues with this command. What gives? 

HiFor a couple of years, I have used Sonos One Google Assistant to play Talksport every day when returning home from work. This has worked flawlessly. For the past week, I have said “Hey Google, play Talksport” and instead it has found and played a station called U105 Christmas. I’ve tried several times and it now does the same EVERY time.  Any ideas appreciated Paul

To whom it may concern,For the entire day of today, I have tried setting up the google assistant in my Sonos speakers. I've had the Sonos One, and the One SL for a while, with the assistant working perfectly until today. As soon as I added the Roam to the app, the problems began. I cannot add the voice assistant to it, moreover, the voice assistant doesn't work whatsoever for any of the products.I have tried the countless solution in Sonos forums and on Reddit, with no success.Once I get to the Google Home app, and it asks me to sign in to my sons account, it redirects to a page that asks for me to update my app (it is updated), and that there are no speakers on my account (yes, there are)I have reset all the accounts, re-installed everything, factory reset all the speakers, deleted and adjusted everything I could. Created new accounts to try and add the Google assistant, but nothing has worked. I have submitted diagnostics #999897859

Hi. First, my english is bad, sorry for that. When I asked my sonos arc to turn of the tv, it says ok, but nothing is happening. When I ask it to turn the TV on, everything is working fine. When I ask it to turn the volume up or down, I get a messenger that something went wrong. Anyone out there knowing whats wrong?

Can’t play music talking with GA. this is the answer I have.  

Despite the “we won’t support your old speakers” fiasco, I bought a Sonos Roam. What could go wrong buying a Bluetooth speaker that works with Sonos? I have to upgrade to S2. So I did, and had to split my system. I still don’t have the S1 system working even after 2 hours on chat with support yesterday as it still sees the new speakers. So I’ve put that on hold, and trying to get S2 to work. All compatible speakers including the Roam are visible in S2. Sonos is linked to Google Home. But I don’t see any speakers other than the Roam. When I reconnect Sonos in Google Home, all speakers show up for a few seconds, then disappear. In the S2 app, Settings/Services & Voice/Google Assistant shows only the Roam under Sonos Products. The speakers do appear in Google Home for a short thile, before disappearing. Has anyone seen this? I can’t face more time chatting with support, resetting speakers, turning my phone on and off. With S1, I was very impressed with Google integration.

Have linked assistant to my ARC and can see speaker on the Home App but when I try to play Spotify on Sonos, Assistant tries to connect and then states that the speaker is not available right now 

Very happy with my Roam but apparently it does not work on SONOSNET  (WMO) status WM1. The rest of my Sonos system only works on Sonosnet because I have a Mesh wifi system that, trust me, will not work correctly with Sonos (Mesh Tp-Link M9 Deco). The Roam works but I am not able to install Google assistant. Simply won’t find the Roam. It finds the other speakers just fine. (One, Arc) Could this have anything to doe with de WM1 status?  Thanks in advance 

See this topic had been discussed but I do not see a solution . I have rebooted.  Reloaded Google assistant but same msg

The Beam google assistant worked fine for a year, but coincidentally around the time I’ve updated the iOS sonos app to v2 I couldn’t use the assistant anymore (I say hey google and get the response in the title of this post). I’ve managed to fix it twice by going through the google assistant and sonos app and reconnecting everything, but next day it comes back to this. Tried to uninstall the sonos app v2 and use the v1 again, but it can’t connect to it, probably because sonos v2 had installed a new firmware to the beam when I first installed it.  is there a permanent fix to this?

Is it just me or is GA integration getting worse by the day? It's getting to the point now where you can't rely on an adequate response from any command. It's nearly always 'i can't do that right now' or I can't find any devices.... etc etc. I know it's not my set up as sometimes it work and sometimes it doesn't. It's clearly just bad implementation.It was bad from the start but I at least thought it would get better with time, never dreamt it could get worse. Whoops - can't seem to edit topic heading