Skip to main content

General feedback and conversation

Want to talk about something that doesn't fit any of the other categories? This is the place.

  • 2,132 Topics
  • 17,339 Replies
Mr. T
Mr. T
answered this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
  • 0
  • 1
AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
  • 1
  • 1
2133 Topics
K
Kumar
posted in General feedback and conversation
Moderation etiquette

We know that moderation here is random as often as the spam filter is ineffective. Even if it that was not to be the case, is it not a courtesy to notify posters whose posts have been swallowed up by moderation and are not to be seen after a defined number of hours thereafter?

48112
K
biffta
bifftaHeadliner I
asked in General feedback and conversation
Spam via Sonos community or Sonos?

Just received an email linking me to the Sonos community. “vivi4love vivi4love 3 minutes ago Hello Dear Friend, How are you doing Today? Hope you are in good health.I will like to invest in your Country so i want us to have a mutual agreement on this matter.I will provide the money for the investment. For More details contact me so that i can tell you how to go about it .And i also want you to know that the money in common is in a Bank and i need your assistance in transfering the money to your Account for investment purpose. In your next mail i will let you know how to go about It and how you will help me on this. My email address below viviantraore01@gmail.com Vivian Traore” Anyone else had this or similar? It purported to come from the Sonos community and I was prompted to log in to read it. BTW email source was allegedly community@sonos.com

52219
jgatie
G
gasonmarkContributor II
asked in General feedback and conversation
Community abuse?

I received a private message, quite frankly the tone and mysterious nature of the message made me very suspicious. It was from user Lauraralph. The message is below, what do you make of this communication? Is it outside acceptable behavior? I have never made contact with this person.... Lauraralph Lauraralph 12 minutes ago I'm Sgt Laura Ralph from USA Email me right now at ( sergeantlauraralph7@gmail.com ) I have something very important to discuss with you there ok.

11733
Ryan S
G
graemev22dec2017Contributor I
posted in General feedback and conversation
I have to make a new account every time

I just tried to login to my account (graemev) and it simply says the account already exists (I know, that what I'm trying to log into) I can only access this site by creating a new account each time (so I can't find my old questions)

8335
Ryan S
F
Freewheelin JackAvid Contributor I
asked in General feedback and conversation
How do I change my username?

Can't see any way to do it.

18568
S
Airgetlam
Airgetlam
posted in General feedback and conversation
More inSided issues

I'm getting things that I read 2 days ago suddenly show up as "unread" threads. This wasn't the case an hour ago, when I'd cleared the whole forum, but just started around 8PM Pacific time.

42311
Airgetlam
B
beynymLocal Superstar
asked in General feedback and conversation
Logging out

In the new Dutch and French communities the systems keeps logging me out. Every time I enter the forum I have to log in. A forum problem?

133339
A
Gazer
GazerEnthusiast I
posted in General feedback and conversation
Broken Posts in Favorite topics

Notice this morning a few posts not letting you read them https://en.community.sonos.com/-228987/want-sonos-to-keep-playing-while-gone-6787382 https://en.community.sonos.com/-228987/resturant-6787392

50910
Gazer
Seline van Dijk
Seline van DijkContributor I
posted in General feedback and conversation
Research participation request - Feedback on the community

A very good day to all of you! My name is Seline van Dijk and I'm an intern at Insided, the company behind this here community platform. My assignment is to research and design better user engagement, which basically entails giving advice on and design functions or design changes that will get the users more engaged! But one can't design for users without getting the opinion of users, don't you think? Which is why I'm here! I would like to request your participation in a survey I made, found at the link below: https://goo.gl/forms/XKvx0SE7ETb4xDoy1 It will take you a maximum of 10 minutes to fill out if you really take your time to think, but if you're a fast thinker it won't take you much more than 3 minutes. Your answers will contribute to the research and design decisions, and if your ideas are particularly good you may see them return on Insided communities sometime in the future! Many thanks to any of you who have read this far, and even more thanks if you de

121437
Seline van Dijk
Erwin I
Erwin ITrending Lyricist I
asked in General feedback and conversation
How do I change my username?

I am wondering how can I change my username, I’ve went through “my profile” and there is no option for username change.

8562
Airgetlam
ruff
ruffContributor I
asked in General feedback and conversation
Wrong username

Hello! So here i was last night tired as a sleeping dinosaur making this account and i wrote the username. I've never done anything like that before. Is it impossible to change it? ?

4693
S
BCM
BCM
asked in General feedback and conversation
Unread threads no longer in bold?

Unread threads are no longer showing in bold. All threads show the same unbold header on the search page whether they are read or not. Happened in the past week or two. Is there a setting that changed and I missed the memo?

44312
Stanley_4
Airgetlam
Airgetlam
posted in General feedback and conversation
Forum Software not marking items as "read"

It's 7:30PM PDT, and I'm doing a run through of unread posts from today. Unfortunately, the software isn't marking them as read when I've actually read them. A few days ago, I ran into an issue similar to this where a day later I was getting posts marked as unread that were older than my last pass through. I'm wondering if there's a possibility of a corruption of the db that stores the data associated with my user name and forum post data.

48015
Airgetlam
Stuart_W
Stuart_WWorld-Class Superstar
posted in General feedback and conversation
Netherlands and France forum gone

I note from the main forum list that the Netherlands and France sub-forums are no longer shown. What has happened to them? I speak reasonable French and sometimes like to help on that forum. Does Sonos not think English speakers can converse in more than 1 language?

53810
N
Corrode
CorrodeEnthusiast II
posted in General feedback and conversation
This forum/community seems to be 90% reposts of questions that have already been answered

I was hoping to find something closer to the Macrumors forums where there's talk about new products, what you'd like to see in future releases, common excitement about upcoming products etc. but mostly this forum is just people asking the same question over and over. Albeit, there is some of what I've listed above but the vast majority is repetition. Responses from Sonos staff are nice but often the replies are cryptic as they can't be transparent about the roadmap of the company. Anyone else feel this way?

4898
jgatie
jgatie
jgatie
posted in General feedback and conversation
Scroll wheel not working as of 5/9/2017

As of today, the scroll wheel on my mouse (Logitech M510 Wireless) does not work on this forum. Windows 7 Professional SP 1, Google Chrome browser.

7758
jgatie
Kenneth R
Kenneth RRetired Sonos Staff
posted in General feedback and conversation
Community platform updates

With this new platform we believe we are building the foundation for a great and growing community for years to come, but we also recognise that there’s room for improvement. This platform is different from the ones it has replaced, and will never function in exactly the same way, but contrary to the previous platforms we will be able to optimise and make improvements over time. We’ve received great feedback, and as promised, we intend to communicate transparently about what we can and can’t do to improve the community in the weeks and months to come. This topic will be the place where we maintain a list of upcoming changes that have been asked for and where we post updates when something is implemented. We also want to point out changes we have requested but where feasibility is not yet certain, as well as areas where we know we won’t be able to make changes in the near future. We will be looking for more feedback on some areas as they are being planned, so we’ll keep you poste

408139
K
M
MrChefDaveAvid Contributor I
asked in General feedback and conversation
RSS feed of all posts

I subscribed to the old community via rss everything just appeared , (Shrook) I subscribed to and read the posts that interested me. However now it seems that I have to have an issue or a question and then try to find the answer. Is there a way I can get all the posts like before hopefully via rss? Thanks

237415
S
Stuart_W
Stuart_WWorld-Class Superstar
asked in General feedback and conversation
Excessive moderation

I replied to 3 topics this morning over 2 hours. The first 2 are held awaiting moderation but are yet to "approved". I note from comments in a thread on the Announcements section that others are having this issue. Why is this getting much worse and why aren't you or InSided telling us when you make these Draconian changes? Do you not realise you irritating it is?

86633
Stuart_W
Ekho
EkhoContributor I
posted in General feedback and conversation
Sonos Marketing

I have never identified with any of Sonos' marketing efforts. Each time I have peeked at the Sonos Blog I have not found anything interesting, other than vague company announcements. Just this past weekend I spent way too much time attempting to navigate the Sonos client app trying to find my favorite podcasts so I might use the app to play them instead of using my PC speakers and browser bookmarks. I'm not sure what TuneIn Radio is, what, if any, relationship it has with Sonos, but will say the categorization of podcasts is a burden to navigate and the client Search feature is almost invisible and very rudimentary. The well known shortcomings of the Sonos client app now make perfect sense. Sonos is out of touch with those that own Sonos products and those that would be interested in owning a Sonos product. I sincerely doubt the embarrassing commercial that aired during the Grammy telecast was intentionally bad in order to generate buzz. Even if so, I am now embarrassed to admit

17798
SHARKB8T
Stuart_W
Stuart_WWorld-Class Superstar
posted in General feedback and conversation
Posts submitted but will be reviewed

Just posted a reply in the Ask a Question forum and received a message that the reply will be posted after review by moderators. Is this a "new" feature or just for me? or........?

5328
MikeV
airforceteacher
airforceteacherHeadliner I
asked in General feedback and conversation
Not a community issue per se, but if someone from website support could help

No matter what I do, my userid is linked to the UK site. I set my location, I change the URL to en-us, I log in from a known US IP address, when it sees my login or cookie, it swtiches me back to the en-gb URL in the store or accounts pages. I think it started when I logged in from work, which sometimes connects me via a UK IP address, but now even when I use my iPad to connect over LTE or my home network, it *still* puts me in en-gb. Can someone there who runs the website reset whatever record is associated with my cookie?

49512
U
BarryM
BarryM
posted in General feedback and conversation
Last page of thread missing

over aggressive housekeeping? The last page of at least this thread has been redacted https://en.community.sonos.com/controllers-software-228995/sonos-are-you-reading-this-please-put-the-controller-queue-function-back-how-it-was-6739476/index9.html

133341
BCM
D
darinlarsonContributor I
asked in General feedback and conversation
Don't fall for the callback feature when calling customer assistance

I tried it. They let the phone ring one time and disconnected the call. I was sitting right by the phone and literally could not pick the phone up fast enough. Trying to fix the issue with exiting the beta program to correct the iTunes issue. Followed the steps, an now the upgrade/downgrade to the system kept failing. Error code 9, which I might add isn't listed anywhere on the support site. Come on Sonos we spend our money, say wonderful things about the products, can't you treat us a little bette than they do at Walmart???? 1 Playbar 1 Boost 2 Play 5 2 Play 3 Do I buy the other Player, 2 play 3's and sub I want?

4661
Ryan S
A
AustinJerryEnthusiast I
asked in General feedback and conversation
A huge step backward--what are you guys thinking?

Is the new community your idea of an improvement? It is anything but an improvement. Several important threads I started have lost content. When I try and type a response, I can't see the entire response I am creating--it only allows me to see a couple of lines at a time. I am a long-time Sonos user, and I feel that I have been slapped in the face. Sonos no longer has my endorsement.

15073285
BCM
Terms & ConditionsCookie settings