Hi @JulSub.
Welcome to the Sonos community and thanks for bringing this to our attention. I understand the frustration your experiencing, Let me help you out with that.
I would like to ask some questions to have a better understanding of what is going on.
- What is the issue with your Sonos Connect?
- Since when did the issue started happening?
- What light status do we have with your Sonos Connect?
- Are we able to play music with your Sonos Connect?
- Can we also try to submit a diagnostic so we can better understand what is going on?
The more information you provide, the more I can understand how to help.
Thanks,