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General feedback and conversation

Want to talk about something that doesn't fit any of the other categories? This is the place.

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  • 17,212 Replies
Mr. T
Mr. T
answered this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
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AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
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2119 Topics
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White Hair BillContributor I
asked in General feedback and conversation
How to collapse playlist details

I have many many playlists and albums. Scrolling the long lists of alphabetical details is frustrating and time consuming. It would be very helpful if clicking on the letter of a section would collapse the lists to a list of alphabetical letters. This would speed up locating the correct section. Clicking on the desired letter would display the entries that started with that letter, This sure would make the application easier to use.

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James L.
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Viewbank OzContributor I
posted in General feedback and conversation
The new Android App is extremely unreliable in numerous ways and very disappointing.

The new App:does not connect more often than it does connect, does not give access to all of the radio stations which I have as favourites even when they are shown. They show as shaded, or faded out, I can’t access stations reliably. I get a message along the lines of Oops - something went wrong.If it was tested and Beta released far too much was overlooked. Can we please go back to the previous version until it is sorted. Very disappointed.

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Commander BiroContributor I
asked in General feedback and conversation
poor upgrade of app for iphone

Very slow population of app, keeps playing and stopping half way through a song, cannot find system, cannot find recent. None of this happened with previous app.

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dukieb78Contributor I
asked in General feedback and conversation
Update

I just updated the Sonos app and now I see none of my saved Sonos playlists. Where did they go?

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MC_Home1Contributor I
asked in General feedback and conversation
personalising sonos app

Lots of issues with the Sonos app already noted. the inability to add to a queue with multiple albums is one of the main reason why I use this :-(I am also having major issues accessing album libraries in Spotify and Soundcloud. It will not access these at all and I cannot add these into my favourites either. Hopefully a new version is release asap. 

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becjp7Contributor I
asked in General feedback and conversation
Am i the only one who cant link to multiple systems without rejoining the currebt system?

I love the sound Sonos produces but it is infuriatingly unreliable. I find the system to drop of completely 2-4 times per year with speakers lost and very difficult to find on the app again and now since this update when I try to use my system at home after being connected to my system at work it wants me to rejoin the home system. We are also having so much trouble at work playing different music in different rooms at the same time. When we get it playing on one room it stops everywhere else. I’m getting to the point of completely getting rid of the system and getting something else.

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James TrueloveProminent Collaborator II
asked in General feedback and conversation
new device activation

I see a lot of chatter about many topics.  I also see a timeline for many inconsequential fixes.None of those will matter if we cannot activate new devices, we will all be bringing the stuff back. Hurry up sonos you look like idiots

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controlav
controlavLead Maestro
posted in General feedback and conversation
With the huge amount of spam here this morning, time for a CAPATCHA on new accounts?

This morning the forum is useless due to tens of weird phone number spam posts.Mods: please add a CAPATCHA to new accounts.I reported the first few, before realizing that every post was spam today.

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controlav
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photoboy2605Contributor I
asked in General feedback and conversation
new app

What is with the new app  DULL!black and white is your only option 

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råffeContributor I
asked in General feedback and conversation
sonossystemet

Elendig navigering etter oppdatering i mai. Faller ut, stopper opp, må resette ev resette slette app sette opp på nytt Moderator Edit: Google Translate- Lousy navigation after update in May. Drops out, stops, must reset possibly reset delete app set up again

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Tag4aContributor I
asked in General feedback and conversation
no timer with update s*cks!!!

Unbelievable that the timer has been eliminated with this update!!!   STUPID.   Sonos goes from a 10 to a 2 in one update.   fix it back.   Thank you if you do. 

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MoPac
MoPacHeadliner II
posted in General feedback and conversation
Amazon Music playlist not opening

 Tried to open an Amazon Music playlist only to be greeted with the Something Went Wrong error.  Then the screen stopped pulsing and nothing happened.  More quirkiness!

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MoPac
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KURTIContributor I
posted in General feedback and conversation
app update

Nothing working anymoreSlow to no reactionViews/lists disappearingApp constantly crashingAs if there was no competition on the market

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KinvigContributor I
asked in General feedback and conversation
Could you please stop sending father's day promotions as mine passed away

Could you please stop sending father's day promotions as mine passed away

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RmcgaleContributor I
posted in General feedback and conversation
sonos radio

I keep getting Delilah added to my favorites list in Sonos Radio.  I hate Delilah and would never add it to my favorites let alone adding it 9 times!   What’s happening?

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tossy0505Contributor I
asked in General feedback and conversation
Support Center

サポートセンターに電話しても全く繋がりません Moderator edit:Google Translate-I can't get through to the support center even when I call them. 

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Wavey75Contributor I
asked in General feedback and conversation
Extended warranty in GB

In the US, you can buy extended warranty for your sonos products, but not in GB, maybe even not in EU. Why not? Will this option ever be available in GB or EU or both?

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UlenuiContributor I
posted in General feedback and conversation
controller

The newest controller upgrade is complete s*** Moderator Note: Modified in accordance with the Community Code of Conduct.

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Val KirikouContributor I
asked in General feedback and conversation
quand cela revient a la normal ?

Trop pénible,le bluetooth systématique pour la reconnaissance des produits,aucune fluidité,plus de minuterie de veille ?? Superbe....c'est très pénible,en restant très polie… Moderator Edit: Google Translate- Too painful, systematic bluetooth for product recognition, no fluidity, no more sleep timer?? Superb....it's very painful, while remaining very polite...

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