Fix & Optimize

Last year after much debate I spent the time to update ALL the tags on my compilation albums(with Album Artist = Various Artists)  to overcome the annoying issue of all compilation albums or albums with guest artists becoming fragmented.  Although I didn't (and still don't agree) with Sonos’s approach to the underlying problem of albums with identical names becoming combined I realised that there was no indication of a change in policy so I made the edits and re-catalogued everything.    Compilation albums were then represented  correctly  as one album with the downside being that the contributing artists no longer appeared in the artists view.    (I didn't agree with the Sonos solution because they could have just restricted the solution to the handful of people who suffered the issue and make them update the tags on just the duplicate titled albums rather than make every media library users update tags on their albums in perpetuity.  The Sonos CEO office have been unable to explain t

I have two sub mini hooked up to my Sonos Arc and my two Era 300. But my app says subs are not hooked up

I’m trying to reset a Connect S1 to Factory Settings so I can use it as an addition to my existing system!! Followed the directions and I’m only getting a flashing white LED alternating with a flashing Green mute button!!

Hello everyone, I just installed 4 sonos amps in my new house and on one of these I connected the hdmi arc cable to listen to the tv with the sonos system, now I would need to send the arc signal to all the other 3 amps to listen to the TV audio throughout the house. How do you think I can realise this?Thanks to those who will help me or give me some advice, I'm new to the sonos world 

Hi all, just wondering if anyone else is experiencing this: I connect my iPhone 16 Pro Max to my Sonos system. Apple Music plays but when changing songs, the audio drops. Restarting the song then kicks the audio in.  my daughter does not appear to be having this problem with Spotify.  any insight/advice is appreciated. 

My arc ultra is connected to my Samsung TV by ehdmi and works fine. I can set up my Era300s (2) as stand alone speakers but when I set them up as surround with my arc ultra it shows connection issues with the eras. Any advice would be greatly appreciated. 

System info:Sony 77 A80J TV Apple TV4K (connected to Sony TV via HDMI 4) Sonos Arc Ultra (connected to Sony TV via HDMI 3 eArc)Issue: Turn system on (usually via Apple remote) after everything being off overnight or some period of time and sometimes Sony TV immediately will be using the external audio which is the Sonos Arc Ultra and sometimes I’ll find the Sony TV will be using the internal TV speakers and I have to manually switch TV audio source to the external audio source (Sonos Arc Ultra). Question: Anyone know what causes this erratic behavior and how to fix it so the audio is consistently external audio of the Arc Ultra?

My phone is connected to main WiFi network and also the Sonos system that’s on a sonosnet boost. My wife’s phone cannot connect to the existing system since the phone is on the main WiFi network and phone cannot see the boost sonosnet. How do I connect her phone to the apps existing system my phone is already connected to, especially avoiding a system reboot in fear of disconnecting my phone. 

i dont know how to reset my sonos

I’m running 2 Sonos Play:5 pairs with a Sonos S1 app (version 11.15.4) on an iMac-m1 on the latest Tahoe 26.2.  I have an ethernet connection to one of my Play:5s.  My audio is coming out of my m3 via USB and then going through a USB->earphone type plug into the Play:5 that has the ethernet connection.  I had to rebuild the iMac-m3 that I use as my main computer and now find that when I play music on the m3 and then pause or stop the audio, the S1 app drops out of play mode after 15 seconds.  If I then hit play and DON’T play any music it does not drop out of play mode.   Is there any way to make it revert to the previous condition where it will always stay in play mode until I hit stop? Thanks. 

I have moved into a new home. There was a full system in place consisting of 3 connect amps and a PZ100.I am completely new to Sonos, as soon as my wifi was on, i was able to login and played radio stations as the previous house owner and then made the now known cardinal sin of factory resetting everything, because why would you? But as I have been on it previous, I know the system works.The issue I get, is that I can get all the way through the setup till it comes to connecting the ethernet and finding it after. I get the green light, it says press the mute and + button to find, and then it just cannot find it which is absolutely bewildering to me when ive gone through the wireless part easy and its appears in my I’ve tried my phone, the wifes phone and just gettinf frustrated.I’ve spent 2 hours on with sonos support to No real avail, tried several things. Putting my router to mode 2, disconnecting the upnp or something like that and still wont connect. I’ve read some posts about pote

I have discovered two Sonos speakers that have not been used for about 14 years. I think they may be fives. I cannot connect them using an Ethernet cable to my router and I was wondering if anyone had any thoughts. Are they still usable?

Got left internet and my play 3 won't connect to internet

Don’t buy sonos, is terrible in every posible way Moderator edit: Corrected “Sony” to “Don’t” for clarity.

I am selecting a speaker that is playing and then open up the join button and select another speaker or two and select apply. It acts like it is working but when it goes back to the playing speaker it doesn't add the new speaker/s.  It has worked interesting past but isn't working now.TYIASteve 

Im noticing that as time goes on the volume has to be raised with everything I watch.

Hola buenas tardes.  Acabo de comprar una sonos Roam 2 y al querer entrar a la aplicación. Y al iniciar sesión solo.me deja en el.primer paso donde pregunta que deseas enlazar. Altavoz , auriculares  o otro producto  , al seleccionar altavoz no pasa a la siguiente pantalla , alguien me podría orientar como hacer para que avance al siguiente paso.

I have recently updated my Sonos app to S2; unfortunately Sonos S1 is also no longer working.  Neither of these applications allows me to access my i-tunes library and play lists.  I see on Reddit, Sonos communities and other pages that this is a common problem.  When will Sonos be rectifying this issue?

Hi, I had issue with playbar : whistling noise coming from power supply unit -  transformator. I have used epoxy resin to cover it up and noise is barely hearable. epoxy flowed a bit to a diode and surrounding components just 2cm not more ( would this cause issues?) However : after this I connected it all again and I bass lavel is very low. void this be because of psu fault ? Resin on pcb ? I connected all speakers correctly . all speakers vibrate and works but I can’t hear enough bass . please help ! 

Another issue please help!!!my Beam is working but now my era 300 won't link if tick both speakers and press apply the beam goes silent, I did have them work on the first day but next day no link, why is it so hard to link? 

Am i being petty regarding my Sonos Arc Ultra having it grill holes not aligned? Moderator Edit: Corrected “pity” to “petty”.

Is there anyway of setting up my home Sonos system ( linking all speakers together ) without clicking on the button on the back of the Sonos one . My Sonos one is in a casing / mount that I can’t remove ? Any help would be great please ? 

I’m using the S1 controller and I have a play one and a play three. I have the iOS app on ver 26. I’m trying to add a second play one but in the app when I go to add a device, the app tells me it needs to update and it wants me to get the Sonos app.  I’ve tried deleting the S1 controller app and re-downloading it  I’ve tried checking for updates in the S1 controller app  But no matter what I do, it won’t let me add a device because it insists the app needs to upgrade to the Sonos app how do I get the S1 app to quit forcing an upgrade and simply let me add a new device ? 

I had no idea I needed to be a network engineer in order to set up my Sonos system on my computer.  I am just an ordinary computer user and I am trying to set up my music folder so I can listen to music I have on my computer.  I get a very not useful error message when I try to do this through the standard application for adding my music folder.  I have researched this on line and get very high level explanation that it is a file sharing issue or an outdated SMB1 (whatever that means) and that I need to update my system to SMB2 or SMB3.  I have no idea how to do this and really do not have any clue what this is.  Does anyone out there have an easy to understand explanation for how to resolve my issue?  Ychs.  This seems very complicated to me.  Thanks in advance for any help. Moderator Note: Removed Personally Identifiable Information

Hi everyone,I am new with Sonos One speaker, recently I have connect the speaker to my office network and I can see it has taken an IP. From my Windows PC I want to use one of the speakers to play music, but after installing the Sonos App, the App cannot operate well, keep asking me to check for update, even it is already up to date.Mush appreciated if anyone of you experienced this issue before and had the solution, thanks!It is a fresh install and I even tried to clean uninstall and reinstall, but no help.Best regards,Werner