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Carlimon
Contributor I
Dec 31, 2025 2:38 PM UTC

connecting phone app to existing system

My phone is connected to main WiFi network and also the Sonos system that’s on a sonosnet boost. My wife’s phone cannot connect to the existing system since the phone is on the main WiFi network and phone cannot see the boost sonosnet. How do I connect her phone to the apps existing system my phone is already connected to, especially avoiding a system reboot in fear of disconnecting my phone. 

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4 replies

Mr. T
Mr. T
Dec 31, 2025 2:49 PM UTC

On her phone, check the app settings for Sonos that Local Network access is enabled.

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    nik9669a
    Senior Virtuoso
    Dec 31, 2025 3:06 PM UTC

    The app communicates with the speakers via your wifi network. 

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      AjTrek1
      AjTrek1
      Dec 31, 2025 4:14 PM UTC

      Looking at your profile with the Sonos gear you have the Boost shouldn’t be necessary unless you are having connectivity issues over your WiFi. Also your device doesn’t connect to the Boost it still connects to your home WiFi.

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        buzz
        buzz
        Grand Maestro
        Dec 31, 2025 4:23 PM UTC

        Maybe her phone has WiFi disabled. She may not have noticed because email and web browsing can still be done over the cell network. 

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