Fix & Optimize

I have 2 x sonos One (different rooms) that respond to voice command ok EXCEPT they will not play/cease/change music input. They announce the new station, but nothing changes. I have spent 2 days on this following a router replacement, and this is the only remaining problem…. other kit is play 3 and a Connect, now all fine again. System has been in place about 6 years with no problems. Alexa enabled as voice assist on Sonos…..sonos skill added to devices.music sources required are amazon music, bbc sounds,( radio 4, radio 3.) 

Can anyone hjelp? I have a "line in" audio signal on my Sonos Port. Now, I don't find the line in as an option in the Android app. What is wrong? Another "update" by Sonos?  

Hi All,has any one had a similar experience?My ethernet lan and wifi has been “untouched” (no new clients added - except occasional cell phone upgrade) and working fine for 6 years with no new clients etc added - I have 13 sonos units, 8 unifi wifi aps, 10 managed switches and 180combined network clients. It was working fine (ethernet lan and WiFi) for 6 years then early december 2025 it went crazy with multiple clients constantly appearing and then disappearing off the network, clients unable to connect with each other and the internet.  Nothing worked. As a precaution I replaced the old router (10 years old) and unifi wifi controller (8 years old) but still no improvement, then disconnected individual switches and wifi aps to test if they were the cause - they werent. DNS settings were checked as well. in summary, only when all 13 sonos units with powered down and disconnected from the lan / wifi did the network behave itself - literally the minute i unplugged the last sonos unit eve

I have my Sonos system wit my beam and surround plays and two bookshelf speakers. However, my Sonos Play seems trapped on a second system. Nowhere on the app am I allowed to delete the second system or to merge them so I’m unable to use my PLAY. I’ve factory reset it a number of times but it says it’s added to the WiFi but not the system. It’s the speaker I use for music and I’m getting nowhere with it.  any help or advice would be much appreciated! thanksChris

Why is it not possible to see the battery left on the roam 2 on an android device when connected over bluetooth(without using the app or asking vc)? I feel like much cheaper speakers are able to do this, it shouldn’t be a problem.Also, it would be nice to have a battery health page, that shows the maximum available capacity compared to stock.Otherwise pretty satisfied.

Hi Everyone,I have been using YouTube music on my Sonos Move 1 for a very long time. Recently google assistant and YouTube Music stopped working - Say around either later 2025 Dec or Early 2026 Jan. I have had a few issues in the past using YouTube music on Sonos and familiar with the standard fixes like remove accounts and re-authentication google etc,. Som after the remove/add accounts, the Google Assistant works but not YT Music. So this seems to be down to YT Music this time.I use Google Premium family. The Google account I have linked to Sonos is a member account. This account works perfectly on one of the iPhone’s YouTube Music App, so I know YT Music and this account have no issues. This is the same iPhone I used to setup the Sonos App and authenticate YouTube music Services to Sonos.This time around I can’t even play any YT music from the Sonos App. Says “Connection to YouTube was Lost” But YouTube music Apps works on the same device no issues.I found this troubleshooting link

My Sub Mini has never connected to Arc.  I have a red flashing light and it says Sub not found.  I do a factory reset and get a flashing white light, but still the same. 

Product: Sonos System / Home TheaterSummary:Introduce an option to automatically ungroup non-TV rooms when HDMI-ARC TV audio becomes active, while preserving grouping behavior for music playback.Problem Description:In mixed-use households, Sonos room groupings persist across sources. When users group multiple rooms for music playback (e.g., Spotify) and later switch to TV audio via HDMI-ARC, the TV audio continues to play across all previously grouped rooms. This is often undesirable, particularly when TV audio should remain localized.There is currently no way to define source-specific grouping behavior or automatically revert to a neutral (ungrouped) state after a music session.Example Scenario: Living Room (Sonos Amp via HDMI-ARC) Kitchen (Sonos speaker) User groups both rooms to play music Music playback stops TV is turned on TV audio plays in both rooms unintentionally Proposed Solution (Options):Provide one or more of the following system-level options: HDMI-ARC Isolatio

My Play:5 Gen 2 was flawless for years, then suddenly started to drop streaming music a couple of years ago.  It’s frustrating as I see lots of others experiencing the same thing.  This is happening regardless of of the streaming music service; except when I use shuffle on my Pandora Stations!?  When a single station is selected (Pandora or otherwise), then it starts cutting out again.  Is that a clue? What’s different?  We have a 1Gbps internet, and Wifi mesh system to extend coverage.  I can’t believe it’s solely due to my network as Sonos keeps saying. Maybe Sonos reduced buffering a couple of years ago? Is there a way to increase buffering?

I am done with Sonos.  Interface is cumbersome, speakers drop off my app, I can’t easily start and stop music, every time I use Sonos app, I have to go through the settings to r-establish connections.  What other brands are people switching to?  Bose etc. ?

I am trying to stream from the Apple Classical app on my iPhone via AirPlay to Sonos Connect. Doesn’t work at all.

 Hi,Came back from 3 weeks vacation and wanted to listen to some nice music while unpacking. But my Sonos app did not show any of my speakers. I had to reboot the router and reinstall the app to make it work again.But: a day later same problem, all speakers gone.What is going on here?

Is there a plan to improve the volume control on app?

i have 2 move 2 speakers the work great except every so often i lose the settings on my mac I tried resetting each one but can onlyget one at a time to connect they were originally paired as link for stero but i unable find in app 

I dont know 100% what the amp is for . Recently my aunt passed away she had a Sonos connect amp and no other speakers except the ones in the wall . While packing her stuff a grabbed the amp  what can I do with it

hi everyone, i just upgraded my tv and unplugged my 2013 playbar. it was working perfectly before, but now that i've plugged it back in, there's no power.the only sign of life is a split-second flash of the three ethernet lights when i plug the cable into the back; after that, it goes completely dead. i’ve already ruled out the outlets and cables by testing them with other devices—the issue is definitely the bar itself.is this a known hardware failure, or is there a trick to bringing it back to life? thanks in advance!

Hi guys! I’m currently using 2 Era 100s paired with one another and 1 Play:1.I recently resubscribed to Tidal for its music quality, assuming that it would work seamlessly. To my surprise, I couldn’t seem to find Tidal in the list of music services on the Sonos platform. How to make this work?

I want to stream my husband’s music library (ripped CDs) to our Sonos Ray.  I do not want the PC on all the time.  I don’t want it in the cloud. I tried the USB flash drive but apparently misread my router capabilities.  I would like a good basic NAS that will stream a minimum of 28 GB of music to the Sonos Ray.  It must be turn key.  I have someone who will help me with set up if I run into difficulties, but I do not have the knowledge to build my own.  And I don’t have the patience to learn.  I was looking at the Synology Beestation but am seeing indications that it’s not a “true” NAS and might not be what I need.  Looking at a Linkstation but truly was hoping someone could point me in the direction of a good basic NAS for this purpose.  Many thanks.

I am unable to play my Spotify “liked” songs through the Sonos ap to my Sonos speakers. I can play all other Spotify features.  I saw other posts on this - with no real answer. Is this just a bug?  Is it because my liked songs list is 400+ or something else?  Thanks 

I have the latest version of the Sonos 1 Controller app running on my iMac Monterey version 12.7.6 with two Play 5 gen 1 speakers. The app cannot find the speakers although when going through the connection procedure it says “The Sonos app is now connected to your speakers”

I am currently renovating my whole house. I currently have Arc and Sub, i will be adding also x2 Era 300. Also want to add ceiling speakers too.  Will also be adding outside speakers too. Here is what i am planning:  

I wanted to share this in case someone else runs into the same frustrating issue I did: TV: TCL P7K QLED Google TV (2025 model) Soundbar: Sonos Playbar (2015) Connection: Optical cable (no HDMI ARC) Remote: TCL stock remote (IR + Bluetooth hybrid) 🧨 The Problem:The Sonos S1 app wouldn’t complete remote pairing. Sometimes it would recognize the first Volume + press, sometimes not. If it did, it would fail on Volume - and say “volume control with optical is not supported” (which is nonsense — Playbar is designed for IR+optical). Disabling HDMI-CEC on the TV didn’t help. IR confirmed working via phone camera. Bluetooth turned off didn’t work. Factory reset on the bar made no difference. Universal remote wouldn't pair either (even though it had worked with the Playbar before). ✅ What Finally Worked:After all else failed, we just started mashing the requested buttons repeatedly during setup like we were speed-running a boss fight in a video game.Literally just kept pressing V

I have a Sonos One pair in my living room with GA installed and also a Nest speaker in my bedroom that has updated to Gemini. I use an iPhone 17PM. My entire house runs on google assistant.  Almost everything that can be plugged including all my lights, switches, LED’s curtains, climate, air filter, dishwasher and teapot.  GA was being really buggy so I thought I would reset the speakers and re-add the assistant. Bad Idea.  Obviously it was before I read anything on this forum about all the issues. I spent hours and hours working on it. I finally figured out that the only way I could re-enable GA was if the speaker pair had a new name, and they were in a new “room.” Once I got it installed, however, it refused to respond to “Hey Google.” Then I tried enabling the audio indicator which I always had tuned off and BAM, now everything is working mostly ok. It still often doesn’t work perfectly, but it’s working better than before. My nest speaker in my bedroom usually can hear me, but if i

I have a solid HiFi system for my vinyl and CDs- NAD amp + Magnepans + RHLabs Sub but I am contemplating downsizing to getting a Sonos Port and running these audio sources through my Sonos system (Arc + Sub mini+ 2 Eras 100 surrounds). The audio sound space through the Sonos system (streaming) is so good that it is motivating me to downsize (and my wife would love to lose the gigantic Maggies from our living room). Would the best path be to get a Sonos Port and use the line outs from my NAD receiver to direct sources to the Port? Would I be able to direct a CD or TT source to my Sonos Arc+ Sub Mini+ Eras surrounds system? (I have an external Preamp for my TT). Thanks in advance.

Just unboxed an d the power cord will not stay connected. Seems to just fall out.