Fix & Optimize

I would like to revive a discussion , now closed:Specifically, it concerns how the S2 app responds to an S1 device on a separate network. My S2 network consists of two Fives (stereo pair) and a One, connected via wi-fi. There is also a separate Play:5 (first generation) hardwired via Ethernet and accessible via S1.Sometimes -- depending on my location in the house, my S2 app ‘sees’ the Play:5 device first. Quoting from the original post:I invoke S2 and get the message Sonos found on <my network name>. This system includes products that aren’t compatible with Sonos S2. (In other words, it’s found my S1 system first.) My options are (a) Open S1 controller or (b) More options Do I want to open the S1 controller? Nope. I’m in S2 and want to get to S2. So that leaves More options.Let’s examine those options. There are basically two:Forget Current Sonos System. Does this mean forget the S1 system (which the S2 app has just found) or the S2 system (because I’m in the S2 app)? If the lat

Hello, 😃 I have the sofa against the wall.How should I position the 2 back SL:A) mount them on the wall (facing the tv) orB)get a “twisting bracket“ so to have the speakers leaned (regard the TV)  and pointed at my ears? When I lean on the “chase longue” of my sofa  I have one back speaker SL just near my left ear while the other speaker is at the other end of the sofa (150cm far from my right ear); any suggestion on how to get the best audio in this situation (the best would be having the opportunity to set the volume higher just on the farest speaker...but there isn’t this option i guess). The hight of the speaker must be at the same of the ears when seated on the sofa? Thanks

As a big Sonos user with a variety of items, I’m majorly disappointed to find my Sonos sub completely dead and barely after two years of use.  It’s in a safe location, never been touched once set up and now there is no power light or any sound.  I called customer service, confirmed the power cord is properly plugged in, tested different outlets and didn’t get any power, light, or sound.  They suggested I return it and buy another one.  For the price of this product, and the quality Sonos claims to be, there is no way a sub should die on it’s own after 2 years. Why would I pay the high price for another when the first didn’t last? 

Hi,Is there a big difference between Wifi 5 and 6 considering my ISP max speed is 50Mbps?I just installed a new mesh router with wifi 5 and while the speed is at the max the delivery seems a bit lagging compared to my old ISP router. Will Wifi 6 be faster and smoother or is it just a hype?Cheers  

Any new bugs or crashes with the latest update? I don’t dare to update since the amount of troubles I got from the second latest…..

When watching Netflix which automatically sets the audio to a 5.1 output - the app shows Dobly Digital 5.1 - I have found multiple times that the Ray produces weird synthesizer tones and sounds that go as soon as I change the TV settings to PCM or the Netflix setting to English with no 5.1. I’ve been advised by Sonos to set my TV to PCM however this noticeably reduced the volume and sound quality of other aspects. 

Sonos uses non-standard STP path costs, which is problematic for advanced implementations.  Request for an update to leapfrog compliant STP path costs and support RSTP.

This is a wish for the Sonos Roam.there is a tone for power off.It would be good if there was a different tone for power on.

Hi All, Hope someone can help.  I’ve been having major problems getting my Sonos speakers, 2 Roam SLs, to connect with my WiFi through my phone - Android with the S2 app.  I occasionally get one speaker (of 2) to connect (let’s call it L) and I think I may have solved this, but the system can’t see the other (R).  The system settings claim a speaker is “powered off,” though I’m standing next to it and the light (white) is on.  Naturally I’d like to resolve this and set up the stereo pair.  I’m not even entirely sure the one that’s connected will stay so, it’ll take a few days to work this out and it seems to connect at random, without changing WiFi settings. Here’s what I’ve tried so far and noticed, over the space of a couple of weeks:factory reset of both speakers.  This worked once and I got them set up as a stereo pair, but then the system couldn’t find them again. it found them twice by itself, but failed to about 10 times (I gave up and tried on 3 occasions and would estimate abo

This is the error i get when trying to install Sonos 70.4-35282I have modified group policies, registry modifications, increases my privileges to Admin.  I am running Surface Pro 9 w/ Windows 11 Pro and can install all types of software without any issues. But Sonos….is a deny every time.Any ideas would be greatly appreciated.

I have a number of Sonos speakers but do not watch TV. I listen mostly to music. I would like a volume control for the speakers. I do not want to search for the phone to do this. I would like a remote control to adjust volume, start/stop the music and jump between tracks. I search the Sonos website and cannot find an accessory for this. What options do I have from third party supplies that are compatible with Sonos. Are there Zigbee hub options? Zigbee is increasingly popular with manufactures of smart products. Something that supports Beam 2 would be helpful.Please note that I do not want to have to turn on the TV. I am aware that is an option with the Beam 2. Using Sonos products without the TV is my preferred option. Thank you. 

Under the music note on the Sonos app I lost the TV icon which had immediately synchronized the TV audio with the Sonos speakers.  Now apparently I have to turn off the TV speakers before  the Sonos takes over. Is there anyway to get the TV icon back on the Sonos app under the music note?

Hello, I am a relatively new Sonos user. I do enjoy a good sounding system.Currently I own the arc and sun gen3. I find the midbass very much lacking specially in alternative music however if I turn up the bass in eq or sub volume the kick drums gets really powerful and sometimes annoyingly punchy.One example may be La Calin by Serhat Durmus. I know this song well and the bass doesnot sound like anything it’s supposed to. does anyone else has the same problem or is it just me. thanks  

I have had a Sonos system for several years consisting of 2 Sonos One’s, 2 Play Five’s, Sonos Move, Play Bar and a Sub. These have worked flawlessly when grouped together, all connected wirelessly. I have recently moved house but set up my system differently, splitting them and creating more rooms. The system now struggles to connect them all together, music keeps dropping from them randomly then it will chuck random units out of the group, all while struggling to decide what to play from my Deezer playlist, it can keep skipping tracks. It tends to sort itself out after a while playing the playlist but doesn’t like connecting the multiple rooms. My Wi-Fi signal is stronger in my new home. I get good signal in every room which I could not in my last house. Has anyone got any answers for me please?

How do I listen to music on my iPhone or iPod on Sonos Beam2?

So since the 15.1 update I had issues with speakers disconnecting randomly. Sometimes it takes several tries to re-add them. Now when I finally managed to re-add them and they are showing up in my app, I'm trying to re-do the trueplay since it was lost on the disconnection (for like the 4th time).But now suddenly I cant even do that. In the middle of walking around in the room I constantly just get "lost speaker" even though I still see them in my app. After the 7th try (after rebooting speakers/router) I gave up and came here to complain. I have the Arc and Sub v3.

I am having same issue as this  Creating this new one to bring more awareness and escalate Appreciate response if anyone found fix for this issue. Currently my sub mini has stopped working.

Hello,How come after so long time, the airplay issue was not solved. It is a main functionality. Already reported some months ago. Basically, if you stream from an airplay device using realitimeaudio, not buffered, after some time no audio is playing. Try using plex or vlc on apple tv, or stream audio from a macbook to sonos.Do you guys have this issue?BTW, youtube or apple music is buffered audio, so no problems here.

My tv (2018 or 2019 Panasonic  TX-55FX555B) only has normal arc. It apparently doesn’t have dolby digital plus that I read is needed to support an external soundbar with atmos. Is that true? So no point in buying the beam?

There maybe issues but the support team and community folks will always help as always. Afraid the latest update to 15.1 although completed and installed leaves trueplay and tv set up greyed out and requests update but seems to be in a non functioning loop. Does not inspire for Era update.

I have 2 Play 5s and 3 Play 1s scattered around a 4,000 sf ranch house. Fills the place with sound … when it works. I don’t use it often, typically Saturday or Sunday mornings like now.It is never as simple as just open the app, start the music. Always some update that has to run. (Why can’t they schedule those to run in the background? I don’t know.) Then the system has to find the units. Hey, not on the right network...Why not? Not sure. I have 2 routers, both with 2.4 and 5 G but the units seem to switch around and attach themselves elsewhere or just drop off. Can you hold the button down? Sure, no problem, let me just get the ladder because 2 of them are way up on top of cabinets. Can you restart the router? Why, that’s no problem, I LOVE to do that stuff. Will it work today? I don’t know. Couldn’t get it running over my phone and now the update is running in the background on my PC, been downloading for 20 minutes. This is great.  

I bought some ONE SL speakers ymw would like to connect it to the laptop and I can't and I bought the cables and still I have been able to, I don't know if I have to download some program or if the wrong cable, and use my laptop and use the speakers, someone can help me, I would appreciate it. 

Problem:  After resetting and moving to a new residence (and wifi network) Amazon Music shows the old speakers names and not the new one’s I recently moved from one residence to another.  I factory reset all the speakers and gave them new names on a new network. I am thinking about starting to use Amazon Music and not Spotify.  This is a showstopper!  Spotify and all my other apps show the new speakers properly at the new house. I just installed Amazon Music on my phone.  I cleared cache and wiped settings for amazon music and the old speaker names still show up.  None of the new names or speakers show that are on my new wifi network.  How does it know the names of the speakers and old house/network that existed previously?  I have both the S1 and S2 app installed.   I am thinking I need to wipe cache and data from both the S1 and S2. 

Arc, Sub, 2x SL     new LG TV with eARC   Media Players:  Webos, Shield Pro,  AppleTV, XBOXThis is weird,  if the Netflix title says Atmos = great.  But only some of the 4 players work with the sonos app indicating atmos.    You would think it would be consistent.    The XBOX is the most consistent.egWatch Peaky Blinders on Shield, app says Dolby Mutlichannel PCM 2.0 Watch Peaky Blinders on XBOX, app says Dolby Atmos Watch F1 Drive to Survive on Shield, app sys Dolby Atmos Simplistically this leads to me thinking all Netflix atmos tiles are are not the same/different on different platforms.weirdness      

S2 app. I am trying to make it a bit more intuitive to find my playlists. Is it possible to add a "sonos playlists" button in the music library screen and to make the sonos playlists searchable from the "search> playlists " screen?