Skip to main content
Contributor I
Feb 23, 2023 10:49 AM UTC

latest update

Any new bugs or crashes with the latest update? I don’t dare to update since the amount of troubles I got from the second latest…..

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

8 replies

SarahN
Local Superstar
Feb 23, 2023 10:52 AM UTC

The only slight bug I have noticed is the ‘Boost Updating’ thing so see my post. Sonos are investigating it but it does not seem to affect playback at all

Translate
Can you have too many Sonos speakers? 🤔 😆
skullc
Prodigy III
Feb 23, 2023 11:10 AM UTC

I had to run it twice as my sub on the arc system failed 

Only issue I had

Translate
Network= livewire cpe pro 3 +eero 6 pro wireless
GHNAuthor
Contributor I
Feb 23, 2023 11:13 AM UTC

Thx SarahN. I managed to get hold of someone at the technical support and she promised there’ll be no problems with this update. Unfortunately I haven’t found the number of this update. 

Translate
Contributor I
Feb 23, 2023 1:54 PM UTC

YES!

 

I can no longer control my SUB or either of my Sonos1’s in the room with the Playbase.

They don’t appear anywhere on the app any more!

Basically making the whole system uncontrollable

Unhappy I am !

Translate
melvimbe
Feb 23, 2023 2:37 PM UTC

YES!

 

I can no longer control my SUB or either of my Sonos1’s in the room with the Playbase.

They don’t appear anywhere on the app any more!

Basically making the whole system uncontrollable

Unhappy I am !

 

This is not an issue with the firmware update, but with the update process itself.  If you restart your router and the sub and sonos ones, you should see everything in the Sonos app again.  

Translate
Danny
Contributor I
Feb 23, 2023 7:04 PM UTC

Same issue here. Restarting my Wi-Fi and unplugging the speakers does not work. My One is currently even listed as "updating" even though it's unplugged.

Translate
Airgetlam
Feb 23, 2023 7:11 PM UTC

What did Sonos support say when you contacted them?

Translate
Bruce
Contributor II
Mar 2, 2023 8:27 PM UTC

Big bug for me : lost all my system since update,  lost voice assistant too.

Translate