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GHN
Contributor I
February 23, 2023

latest update

  • February 23, 2023
  • 8 replies
  • 204 views

Any new bugs or crashes with the latest update? I don’t dare to update since the amount of troubles I got from the second latest…..

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8 replies

SarahN
SarahN
Local Superstar
February 23, 2023

The only slight bug I have noticed is the ‘Boost Updating’ thing so see my post. Sonos are investigating it but it does not seem to affect playback at all

Can you have too many Sonos speakers? 🤔 😆
skullc
skullc
Prodigy III
February 23, 2023

I had to run it twice as my sub on the arc system failed 

Only issue I had

Network= livewire cpe pro 3 +eero 6 pro wireless
GHNAuthor
Contributor I
February 23, 2023

Thx SarahN. I managed to get hold of someone at the technical support and she promised there’ll be no problems with this update. Unfortunately I haven’t found the number of this update. 

Rocketman54
Contributor I
February 23, 2023

YES!

 

I can no longer control my SUB or either of my Sonos1’s in the room with the Playbase.

They don’t appear anywhere on the app any more!

Basically making the whole system uncontrollable

Unhappy I am !

melvimbe
melvimbe
February 23, 2023

YES!

 

I can no longer control my SUB or either of my Sonos1’s in the room with the Playbase.

They don’t appear anywhere on the app any more!

Basically making the whole system uncontrollable

Unhappy I am !

 

This is not an issue with the firmware update, but with the update process itself.  If you restart your router and the sub and sonos ones, you should see everything in the Sonos app again.  

Danny
    dcmaia
    Contributor I
    February 23, 2023

    Same issue here. Restarting my Wi-Fi and unplugging the speakers does not work. My One is currently even listed as "updating" even though it's unplugged.

    Airgetlam
    Airgetlam
    February 23, 2023

    What did Sonos support say when you contacted them?

    Bruce
    Myrdhin
    Contributor II
    March 2, 2023

    Big bug for me : lost all my system since update,  lost voice assistant too.

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