Fix & Optimize

I recently purchased a beam, sub, and two fives from a friend who is moving. I don’t have the fives yet, but also purchased a play:3, play:1, and 1SL from a used market place. I connected the beam to my TV via HDMI, and the sub connected fairly easy. I then got the play:3 hooked up as a third speaker after some trial and error. I was planning to put the one SL and the play:1 in my kitchen so we could have the audio when we walk in there to grab something. It worked ok at first, but now the speakers in the kitchen have created their own “system” I have to switch to, separate from the devices in the living room playing from the TV. I would love to never the systems, and have tried to factory reset them, but the connectivity is extremely inconsistent, usually only pairing to the kitchen or the living room. I have a WiFi extender in the kitchen I’m afraid may be creating some kind of separation. I’m not sure what to do. When I get the pair of fives, I will set them as a stereo pair in the

Hola, he visto esta pregunta en un tema pasado y no ví que hubiera resolución y estoy teniendo el mismo inconveniente, voy ser muy claro para no dejar duda de lo que pasa, yo tenía enlazados mis audífonos Sonos Ace a un celular, los audífonos aparecían en la App de Sonos sin problema, ahora compré un celular nuevo, enlace los audífonos a ese celular nuevo y por Bluetooth todo bien, los audífonos se reconocen y se escuchan, el problema es cuando los quiero emparejar en mi nuevo celular a la App de Sonos, los audífonos simplemente no se detectan y si lo hacen no pasan de la pantalla que dice ”estamos preparando tus Sonos Ace”, ví que este problema se intentó resolver contestandole a una chica que simplemente no necesita la App para emparejarlos al nuevo celular, con el Bluetooth y el multipunto basta, pero eso es inaceptable, si te vas a cambiar de celular es obvio que quieres descargar la App y que los audífonos los puedas manejar desde ahí. Antes de que den una de estas opciones les qu

she has two sonos ones can u add “not group” so mini sub - then press add two sonos ones so that the crosswire? kicks in with the mini sub actually engaging with the ones and not just grouping ..integrated not grouped..    

Hello alli am hoping for some help with my Sonos system. Summary of the set-up: 2 rooms with Sonos home AV set-ups.Open Plan: Original Play-bar connected via optical cable to Samsung Frame.  Wireless connection to internet.Lounge: Arc connected to Samsung Frame via HDMI, with mini-sub, and two rear speakers connected via Sonos AMP.  AMP and Playbar connected via Ethernet to the home network (believe this is required for this set-up to operate). Vodafone broadband, but with router used as modem (wireless network disables), and connected to a UniFi network.  Mixture of hardwired access points and WAP (connected by cable to the main network switch). Issue:Both rooms initially worked well, before they started to experience periodic audio drop-outs when using them for AV (that is there only real use - have other speakers for music). Tried to change the Network channel without success originally before a live chat with support suggested changing the channel on the app and then doing a full p

I made a similar thread a while ago but that was only when selecting dolby atmos.on the PS5 where the dialoge volumes were not balanced. However in the game Metaphor on the PS5 it does not matter what sound profile I select on the console, dialoge volumes are randomly painfully loud. I think it’s when it comes from the side channels. The worst example is a common one. This is a turn based RPG, so the characters will talk in combat. For example if you heal all characters, they will say a sentence as a way of thanking, but since the heal goes from one to the next, the sound can switch channels mid way if the sentence is long enough. What this does is that it becomes really loud at the end of the sentence. This happens a lot once you get 4 party members, especially the last member who says long sentences. It’s really annoying and caused me to use the TV audio, it’s that bad. Another example is NPCs talking in tows, sometimes it’s just way too loud, I thought this was a flaw of the game bu

My Sonos One S/L is crackling, clearly a bad build. Called Sonos, theyv’e offered me 30% off buying a new one (what an insult) but it’s out of warranty.Can anyone help with any DIY solution to try fix the rattle rather than throw it in the bin?I’m now worried about the other Sonos One, One Era, Beam and Roam that I also have will progressively fail the same way with no comeback.I regret these purchases, should have bought an established brand with history and longevity.

I’d like to suggest for a future enhancement to the Sonos Desktop App, some changes to the volume sliders. Unlike the Mobile App it does not show any numerical values and the sliders can be difficult to adjust using a mouse and there isn’t anything like a simple +/- button either. This would be helpful when trying to match multiple speakers to the same volume level or setting ceiling speakers at a different level than the TV connection.Also, this is probably unlikely, but if there would be a way to run the Desktop App through Windows Loudness Equalization that would be amazing, since Sonos has long claimed it is impossible to do loudness equalization and the “option” within the app (mobile and desktop) is useless.

Where can I purchase a Sonos One EU power cord as I am moving to Italy? Thank you

Audible India option not showing after adding Audible service in Sonos app.

When the Sonos Ace are on and i receive a phone call (Android), no sound is played in the headphones. If I am listening to music, I can tell that I am receiving a call because the music stops but there is no sound in the headphones to alert me. What ma I missing? Thanks! 

Bonjour à tous.Depuis quelques jours je n'ai plus accès à mon historique d'écoute sur l'application Sonos "Écouté récemment".Est-ce normal ? Comment y avoir à nouveau accès ?Merci de votre retour. Moderator Edit - Translation by Google:Hello everyone.For a few days now, I've been unable to access my listening history on the Sonos "Recently Played" app.Is this normal? How can I regain access?Thank you for your feedback.

When running a Stereo test, there is not sound from the left channel speaker during the test, I have changed the HDMI cable to the TV with no change in the result? 

Hi Sonos,I have two ERA 100s and a roam in my living room, connected by bluetooth to my PC. Everytime I start or shut down my PC my speakers, naturally, connect or disconnect via bluetooth. Every time that happens my speakers play the sound-effect you might know. The issue is, that sound effect is VERY loud and there is no way to disable that or make it quieter. I usually go to bed about an hour after my partner. Imagine the thrills i get from my speakers blasting the flat at night when i shut down my PC. I find it frustrating that there is no way disabling this. I chose to spend money to adopt the SONOS ecosphere, but i get less flexibility I would have from cobbling together no-brand chinaware. Its funny. I am working in product management and am currently making sure my product does not impede the personal life of its users. A pity I dont get the same courtesy as a user. Please, Sonos, can we push this feature request a little further up the backlog? I would be fine having the cues

HiI am new in Sonos.By mistake I add Era 300 to second room and I reset it to assign to other but than after reset it left as unplugged. Is this will be visible  always or until I assign it again but in other room?I can't find any option to manage the rooms groups or speakers.Why there is no icon like remove from system or  delete room.It is only possible to create but no delete.How to manage this. What if I sell the produkt and it will be visible here.  

any reason UK Move 2 won’t connect to channels in the 149 - 165 on 5Ghz have AP for outside and due to it being an outside AP it doesn’t have the usual channels starting from 36 as these are for indoor use only.the Move will connect on channels in the lower 100 range but these use DFS. in the UK we can use 149-165 without DFS but the Move 2 won’t connect to them

Added my Play 1’s to network and they are each in their own system (Living Room 1 and 2). Not matter what i do i cannot get them to join my system. I’ve move the playbar within 5-ft of the surrounds with no luck. The playbar and gen 3 sub are part of my system but when i try to add a pair of surrounds it just says their is an error. Any thoughts on how to fix?

Hello, Is this a recurring problem with Era 100s not being able to have issue with Airplays (MacOS/iOS/IpadOS)I tried everything (rebooting and re-installing etc) and this problem persists. once in a 1000 airplaying my itunes or or other audio works but these speakers seem to have a problem…..streaming from the sonos is 100% working but why not this…. I used to have older Sonos One and they seem way more reliable.   

Hi All, I need some advice please. Room size is about 20sqm. Looking for a sub to pair with an Arc Ultra and was wondering if the mini would suffice for movies, tv and sports etc..?

The sound bar is working but no the small ones.

I also have the problem reported elsewhere that CBC doesn’t show in thenewly updated Sonos app. Just a comment that CBC works fine under NOSON, the linux unofficial app. 

I have a Definitive Technology subwoofer and 2 Polk Audio floor speakers hooked up to Sonos Amp. Sonos app is running on iOS.A few days ago the sub controls disappeared. I can’t control the volume or crossover (or phase) for my subwoofer anymore. I tried rebooting everything and deleting the app and reinstalling. Nothing. I contacted technical support at Sonos and he had me send screenshots and also submit a diagnostic report. After some time he finally let me know that the technical support team is aware of the issue and is currently working on it with NO ETA!The sub plays. But I can’t fine tune the sub for the music I’m listening to. I assume there was a recent update to the software. But tech support never commented when I asked if this issue was due to an update. 

Bonjour j’ai supprimé mon ancienne adresse mail et je n’arrive pas à associer mon matériel avec ma nouvelle adresse mail 

I just went to Google fiber. I'm trying to hook my system up the the new wifi. Does one of the components have to be permanently wired via Ethernet to the router or can I connect the play base , and two Sonos One speakers wirelessly to the new wifi. I've tried hooking each component via Ethernet to the router to try to get the system on the new wifi but when I disconnect the system disappears. 

ive just purchased the sonos sub mini and the phone has detected the mini and says its getting the sub ready - its been “downloading” now for half a hour whats the normal rate of time it takes the phone the internet and the sub to be ready...any approximate times 

Undrar om min äldre Symfonisk går att ansluta utan WIFI och i stället använda surf i mobiltelefonen  ?