so disappointed in Sonos
customer service cannot help
called twice
will not power on at all
should i even waste my money with another one
Answered
SONOS MOVE NOT POWERING ON AT ALL - OWNED FOR ONLY A YEAR
Best answer by nik9669a
Your profile doesn’t say what country you’re in. There are a few companies offering repair services for Sonos speakers. Also: in the uk we have fuses in the plug of the power cable. Have you checked fuse/alternative power cord?
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It’s always frustrating when kit fails. It is probably covered by a 12-month warranty - have you checked your purchase date? If replacing, Sonos does usually offer a rather rare (if not unique?) discount on replacement kit.
Your profile doesn’t say what country you’re in. There are a few companies offering repair services for Sonos speakers. Also: in the uk we have fuses in the plug of the power cable. Have you checked fuse/alternative power cord?
How are you attempting to charge the unit? The included charging ring? A USB power supply? Note the USB power requirements.
Charging using both the ring and USB
and I am in the US
and the warranty is out
i think i may go a different route for next speaker
thanks everyone !!
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