Controllers and Music services

When I play a song in Soundcloud the play button just spins forever and no sound plays.I tried reauthorizing.

The new interface is not intuitive in any way. All I’m trying to do is figure out how to pick a speaker, pick a playlist to play on that speaker. It doesn’t seem to be logical at all. The software seems to want to let me add more than one speaker, but how to add a playlist or music from a single artist is NOT obvious.  so what is the logic. Am I supposed to pick some music first and then determine what to put it on? Because none of the other apps I’ve ever used for speakers works that way. I pick a speaker and then I pick the music to go on that speaker.   I’ve been using another app to pretty much do most of what I wanna do but unfortunately, they do not have a sleep timer. Every time I try to go to Sonos app I revert back to the third-party app and then when I go to the Sonos app, the music is playing on the speaker I want and I go set the sleep timer. It’s got awful. Please, if someone can help me understand the design logic, it would be greatly appreciated. thanks,DMW

It often happens that I cannot control the volume in one room. I can disconnect the S1 par but have no volumen control dot on the line. 

For weeks my app is saying that i have to login as system owner. I am the actual owner but i’m unable to do so :(Everytime i’m trying to login, i end up with a blank screen and there i can’t do anything.Next option is to ‘open in chrome’  but then, after filling in my user & Pass, it reverts back to the same blank page, only with an extra: ‘Something went wrong’Why is this happening? I just want to make some simple changes in the system settings, or just listen to Sonos-radio….  I’m working on an Iphone 12 mini, with newest software version. I have already reinstalled the app, resetted the app etc etc.  

Sorry, I’m not an expert at this. Can I use my SONOS app on windows to play music from my local audio folder, on the desktop, to my beam?And/or to my airplay enabled Denon receiver?i tried to drag an audio folder into the app but seemingly it doesn’t allow that step.Admittedly I may be missing a step,

Some playlists I made in Apple Music usually have the default 4-grid cover that generated by Apple Music.but it’s not showing in Sonos App. Hope Sonos app team will fix this in future updates. please see below screenshots,example playlists:“Joy Harvey”“Cowboy”“Deep summer related”“I miss Y2K”“India Music” 

Subject: YouTube Sound Difference: Phone vs. TV (Arc, Sub, and Fives)Hi everyone,I have a Sonos setup with an Arc, Sub, and a pair of Five speakers, and I’ve noticed a big difference in sound when playing YouTube through my phone versus my TV. When I play YouTube from my phone (casting or AirPlaying to Sonos), the music sounds much quieter, and it feels like I’m not getting the full range of sound. When I play YouTube on my TV, the Fives seem to only output ambient/background sound, while the Arc and Sub are more prominent. I also noticed that when playing from my phone, changing the "Full" or "Ambient" setting in the Sonos app actually makes a difference—if set to "Full," the speakers play much better. But when playing from the TV, switching between "Full" and "Ambient" doesn't seem to change anything.Has anyone else experienced this? Is there a setting I might be missing to get a more balanced sound across all speakers when using YouTube on TV?Thanks!

Why is the App that was changed absolutely dire. It’s that bad these speakers are getting launched and I’m going to another speaker 

In the before times I liked using the Recently Played list to help me quickly get back to something I listened to recently. The new app only shows music from my services but not from my Music Library.  Is this on anyone’s list to fix?  Is there anything I can do to get that feature back?  Thanks for taking a look at this.

When do Sonos release a controller for Galaxy watch? Anyone heard anything? 

I have a Bose SoundTouch Airplay (first generation speaker). I can group all my Sonos speakers except the Era 300 using Airplay from a current Mac running Apple Music.  The Bose and other speakers will play but the Era 300 will not. If I drop the Bose Soundtouch off, then the Era 300 will play music. This used to work. The Era 300 used to play nice. So I feel like this is an Era 300 firmware problem. I’ve set routers and power cycled and the like.

I use both Sonos 1 and 2 apps depending upon equipment played.  The Sonos 1 app sorts albums in the music library.  The Sonos 2 app sorts albums based upon artist.  The problem is that any album containing different artists for different tracks causes multiple listing of the same album in the music library - once for each track with different artists.  I have a multi-disc set with over over 100 tracks, each with a different artist.  As a result, there are 100 listings of the album in the music library when viewing the list of albums (In the Sonos 1 app, there is only one listing of this album).  Is there any way to get the Sonos 2 app to sort in the same way as the Sonos 1 app?

I am playing an Apple Music playlist on my Sonos.  On the now playing screen it shows the song and that the source is Apple Music, but, it does not say what the playlist is.  It’s not one that I’ve created or else I’d be able to identify it.   Does anyone know how I can possibly identify the playlist? UPDATE: I tried looking at my recently played and although the playlist is playing right now, it does not appear in my recently played. Moderator edit: Combined posts

Hi I have not been able to play one of my usual stations since the Autumn that is on Tunein.  A quick search on here lead me so multiple posts on here talking about the SONOS  app update at the time and one poster helpfully quoted below comment form SONOS explaining the issue was due to some stations having geographical restrictions??”We are aware of there being issues with certain radio stations not working, due to geographical stream locks. We are looking into it and we will provide updates as soon as we have any.”Has anyone heard if there is an update on this?  I have deleted the stations from my favourites - deleting and reinstalling the Tune in App and the SONOS app, resetting my broadband etc - everything I could think of - to no avail. Im in the UK and that stations I’m most bothered about is just my local town community station.  Whenever I try to play it - I get the Welcome to Tune in opening and then one advert - then nothing - until that loops and play again.  Can anyone hel

I don’t pay for Apple Music but have a large library within of my music. Sonos won’t let me play it.

Have an old Play:5 that I control using the S1 app from my iPhone SE3 (latest version 11.5.2). My wife would like to be able to control it from her phone too, so we installed the latest Sonos S1 app on her iPhone 16. No matter what I’ve tried, the app on her phone cannot find the Play:5, despite my phone seeing it fine.Tried all the usual stuff re-installing, double checking we are all on the same wifi network etc. But nothing. Seems really strange, what’s going on?

It seems there are still people with music libraries that have suffered at the hands of Sonos and their horrible decision to remove library support. Also, even when it did work on the old app you couldn't do basic things like sort by band name and album name. So if it helps, here is how I solved the issue. Firstly, forget the app. Other than adjusting sub volume or surround speaker volume I never touch it. So, purchase the app USB Audio Pro. This app is designed to fix the Android issue of resampling 44.1 to 48. Then purchase the USB Audio Pro add-on for UPNP. In the app go to "Cast" and you will see a list of available devices, including UPNP. That is it. Now I can play my 1tb of music from my phone or my 1Tb of music from my Fiio Audio player.

Would it be possible for you to allow the user to rearrange and change the order of the various stations that I have saved in my “Sonos Favorities”?  It is currently defaulted to alpha-numerical sort and some of my most used are at the end of the list.  I’d like the ability to customize the order that they are listed.  Thank you!-Tom

I’ve been a Sonos customer since 2009 so have been through many iterations of the platform and app.As a legacy customer, this also means I have the (unfortunate) situation of continuing to use both the S1 and S2 app - although this gives me an interesting view into the failings of the new app.Two very quick suggestions for today for the S2 app on iPhone, both related to volume:The old app and the S1 app allow you to nudge the volume up and down using the volume control of the iPhone. This functionality has been removed in the S2 app. Please bring it back. It allows for far more sensitivity versus trying to move a touchscreen slider Can the volume control be recalibrated so it is not linear? The reason I ask is I have an Era300 in my office. It has a great sound, but most of the time it is playing in the background so I can work. As a result the volume is around 10-15 - which is RIGHT at the bottom of the slider, making it difficult to control with minimal movement available. I very rar

I’ve been having trouble with some of my older Play 5 Gen 1 speakers and the Sonos S1 app. I suddenly lost the ability to create stereo pair or remove stereo pair among other things. I constantly get a notification to update but the update always fails with error code 1101. This happens on Sonos Android/Windows apps with the same error. It can never update. I’ve tried all the solutions in the FAQ that it points me to but nothing changes.App version 11.15.2Build 572261300Any ideas

When I search playlist in Sonos APP (macOS, iPados, IOS) the results are incomplete How can I obtain all resultsThanks  

Hello!I have a Macbook connected to my Fritzbox + Unifi Network via Ethernet. My Sonos Arc (with Sub Mini and Era 100) is connected to my Network over wifi through an AP 6 Pro; When connected like this, i am not able to stream music to my soundsystem. It shows the music i want to play in the Sonos app, but does not play any sound. When i am connected to wifi with my Macbook, the sound plays with no Problem. When playing Music from my phone, there is no problem playing music, so i assume it has to do something with the different connection methods...The AP is connected to the same switch, my macbook is connected to.I hope someone has an idea to solve this problem.

Good evening everyone,given that Symfonisk can use music library in a NAD, could it be possible that the system could detect cloud Services?I have all my library on Mega (it could be BOX, or DROPBOX of course) and I would love to Listen to it through my sonos speakers.Could this be possible?thank you very much

Just to reiterate that there is still an issue streaming SiriusXM without encountering drop outs. Some times it takes a few hours, sometimes it is less. The issue ONLY occurs with SiriusXM. The issue is not related to anything in our Sonos ecosystem or network. This has been confirmed. We have been in talks with Sonos dealer technical support (we are Sonos dealers and custom integrators) for almost a year, throughout which we have gone deep into diagnostics, made significant changes to our Sonos ecosystem and network, but the issue persists.The only solution is stopping the stream, waiting for ~ 30 seconds, then starting it back up. The issue is resolved temporarily than comes back.Sonos ultimately threw up their hands and deemed the issue on SiriusXM’s side stating that the encoding method of the SiriusXM stream is incompatible/too high of a bitrate for the Sonos ecosystem to be able to keep up with. We looked at multiple streaming service encoding formats via diagnostics and Sirius’s

Okay, so I bought an Arc and gen3 sub about 2 years ago, primarily as for movies tv etc. Always been happy with it until I recently switched to iPhone from Android.no matter what I try, my iPhone will not airplay to the arc directly from Apple Music or YouTube music. It shows the arc in the airplay list but attempting to connect gives a “cannot connect to arc” error.i can play audio from both apps when used within the Sonos app but let’s be honest, the UI blows so not ideal.i can also airplay to my tv and play through the arc since it’s my tvs primary audio setup.i have an old Sonos one in the office at work and that streams audio great via airplay, yet I spent a bomb on the arc and sub and can’t even get a connection on my iPhone. Tried resetting everything, even the router but no bueno.