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saving updated playlists using windows pc app

  • August 6, 2025
  • 4 replies
  • 60 views

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I Wondered if this is a known issue.

 

Having saved a sonos playlist using the windows pc app (latest available version) if I then edit it and save it again using the same name I always get the message 'unable to save playlist' 

however when I look at the playlist it has saved all my updates correctly so there doesn't appear to be any issue with the functionality it's just the message that appears to be erroneous.

What is making it think that it can't save the playlist updates? 

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4 replies

Airgetlam
  • August 6, 2025

Sounds odd.  

I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


controlav
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  • Lead Maestro
  • August 8, 2025

What does “ edit it and save it again” mean? Sonos playlists need unique names, or are you saving it as a Favorite? This would explain why your changes “stuck”, as you edited the playlist and the favorite points to that. (Also Faves have more arcane rules about name collisions).


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  • Author
  • Enthusiast II
  • August 9, 2025

What does “ edit it and save it again” mean? Sonos playlists need unique names, or are you saving it as a Favorite? This would explain why your changes “stuck”, as you edited the playlist and the favorite points to that. (Also Faves have more arcane rules about name collisions).

Err…. it means you edit a Sonos playlist and try to save the changes 

It’s always worked in the past, I first saw this behavior several months ago but I couldn’t pinpoint when it started to a specific date.


controlav
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  • Lead Maestro
  • August 9, 2025

What does “ edit it and save it again” mean? Sonos playlists need unique names, or are you saving it as a Favorite? This would explain why your changes “stuck”, as you edited the playlist and the favorite points to that. (Also Faves have more arcane rules about name collisions).

Err…. it means you edit a Sonos playlist and try to save the changes 

It’s always worked in the past, I first saw this behavior several months ago but I couldn’t pinpoint when it started to a specific date.

Do you mean Save Queue, or Add Track to Sonos Playlist, or something else?

I can’t remember what the limit is on the number of Sonos playlists, I know there is a surprisingly small limit on Favorites though.