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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,184 Topics
  • 58,985 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6184 Topics
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Edd199Contributor I
asked in Controllers and Music services
Sub On/Off Within App

Before I added the sub the bass on beam with SL rears was pretty good, since adding the sub aware that the low frequencies go to the sub but when you switch off the sub in the app would expect this to return as prior without but all it does is switch off the sub.  Is this normal or there an issue?

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Airgetlam
3 years ago
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ElizaMillerContributor I
asked in Controllers and Music services
Can't I use multiple iPhones to control Sonos Move?

My husband has an iPhone and an iPad, I too have an iPhone and an iPad. We both have downloaded the Sonos app, and we have both logged into the app using a single Sonos account. We share one Spotify account.  All four of our devices are linked to our home Wi-Fi, and the Sonos Move is also linked to the same home Wi-Fi. I can connect to the Sonos without any problem, on MY devices, but my husband’s devices cannot connect to the Sonos Move, although we have gone through the troubleshooting/connection prompts several times, with no luck.  His Sonos app does show the Sonos Move, but it says he is not connected to it.  Shouldn't we be able to freely use all four of those devices?  We are only trying to use one of them at a time, by the way. Thanks for any insights.

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3 years ago
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the_weaveContributor I
posted in Controllers and Music services
Delete old speakers from my Sonos account

In our old flat two products were listed in Settings / System: “Ceiling speakers” and “Soundbar”.  We used to select one or both speakers.In our new flat we only have the “Soundbar” but “Ceiling speakers” is still incorrectly listed in Settings / System.  How can I delete “Ceiling speakers” from the products list?I have tried everything, both through S1 and S2 controllers.  Nothing has worked.

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J
3 years ago
eggbert
eggbertContributor I
asked in Controllers and Music services
Use iphone App when Desktop is turned off?

I am new to Sonos.  My Sonos Connect is attached to my desktop, thus leveraging the desktop app to play.  I want to know if there is a way to play the system from my Sonos iPhone app when the desktop is shut down?  I don’t want turn it on just to run the Sonos system. 

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eggbert
3 years ago
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frugalpenguinContributor II
asked in Controllers and Music services
Is it possible to get Amazon Music's "My Soundtrack" running in Sonos?

Amazon music has a nice “my soundtrack” feature, which is based around music from bands you like, but also helps you discover similar bands and plays some nice random music. I can search a band “station” on the Sonos App, but I can’t find anything to do with “My soundtrack” - I’m guessing its just not available?

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F
3 years ago
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dadbenschoterContributor I
asked in Controllers and Music services
podcasts

I am a long time sonos user but and just getting into podcasts. I don’t where to start accessing and playing podcasts. 

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3 years ago
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Scott M Decker
asked in Controllers and Music services
Sonos S1 Release Notes Not Updated

My Sonos S1 system is running v11.2.9. The latest version listed on the S1 Release Notes page is 11.2.6.Why isn’t Sons updating this page when they update their software?

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3 years ago
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MCO82Contributor I
posted in Controllers and Music services
Shifting Deezer to Spotify

HiI have ended my premium account on Deezer as I would like to subscribe a premium account on Spotify instead of Deezer.Will the Sonos application be able to find all the titles in my Sonos playlist without any trouble? Or will I have to recreate all my playlists in Sonos ? (Meaning, does Sonos look for the titles on any platform independently from the music platform? Or is a title linked specifically with a music platform, meaning if the platform falls, the title is not available anymore in Sonos?) how shall I proceed? thanks!

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controlav
3 years ago
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KimboContributor II
posted in Controllers and Music services
Sonos Controller update on laptop fails continually

Every time I open the sonos controller on my laptop it asks me to update. when I do this it fails. this has been happening now for weeks. There is no error number on the message.Current version is 13.3. its a windows laptop btw.I tried uninstalling and reinstalling the app which didn’t work.Sonos support has been hopeless here in Australia. Unable to get a person on chat and the bot assumed I was updating speakers. So I emailed the CEO Patrick who ignored my first email a few weeks ago. Just emailed him again now.Any suggestions please?

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K
3 years ago
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SarnoAvid Contributor I
asked in Controllers and Music services
How to play Android audio on Sonos?

Is there a way to send the audio from my Android web browser to Sonos?  I am using "Sonos Play:1" and "Sonos One" speakers.I listen to former broadcasts on "catch-up" radio and many of these are only available on the radio station’s own web site. Sometimes these former broadcasts are available as podcasts but most are not.For example:   https://www.globalplayer.com/catchup/lbc/uk/46vyD81/  I seem to recall there was once an app that tried to play Andorid audio but is it still available? Is there another way to do this?

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melvimbe
3 years ago
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ShalakoContributor I
posted in Controllers and Music services
Remote control, what hardware remotes are people using?

I have this set PC speakers with a great remote, it's just a dial that doubles as a button and it has almost the exact same set of functions as the touch controls on sonos products.But as a remote it just sits on the desk waiting for me to hit it, no having to pick up my phone etc etc… I had a quick look around and I see a couple of options for sonos remotes but curious to know what successes people have had, and also failures.Control for the sonos Five and Amp are what I'm most interested in.

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bockersjv
3 years ago
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PaulJonesTrending Lyricist I
posted in Controllers and Music services
Updating music library on Windows 7

The most recent Sonos update means that I can no longer update my music library, which sits on a Windows 7 disk, and Sonos are no longer maintaining the Windows 7 app. I still have the library so I won’t do any more updating of my Sonos products but is there any other way that I can update the library given that I can’t rollback the update? (I do think it’s **** that Sonos can knacker my expensive system with updates. Apart from costing my pocket, it’s very wasteful of the Earth’s resources. There ought to be a law and soon there might be in the EU and UK.)

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UKMedia
3 years ago
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James66Contributor II
posted in Controllers and Music services
Apart from a Brennan, is there a CD recorder with a built in hard drive that will link to my system?

I am looking for a Brennan type machine that can rip CD’s to its own HD that I can then use in my SONOS system?

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J
3 years ago
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steverobbinsContributor I
posted in Controllers and Music services
Can't use speakers in app until I update, update fails, can't use speakers

I’m stuck in a loop here.  I have a group of 3 rooms.  I want to adjust the volume in one of the rooms on the app, but I can’t.  That group has “3 issues” meaning, 3 speakers that “need” to be updated.  So when I click on the group it just takes me to the update screen.  I try to run the update, it fails (code 30), now I’m stuck and can’t change the volume of the speaker. My only solution is to go into the room and manually adjust the speaker using buttons.  It requires a ladder to reach this speaker.  Am I to fetch the ladder each time I want to adjust the volume a few clicks? Seriously, this is very stupid for the price I paid for the product.  I have 13+ products, not all in reachable places, and they are always complaining about being out of date.  People say they’re not “forced” updates, but they are in the context that 80% of their features don’t work until you update them.  The speaker is still usable if it’s hardwired to your TV and you use the buttons, but that entirely negate

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buzz
3 years ago
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donnamagooContributor I
asked in Controllers and Music services
S2 controller wont run on windows 10

I have installed and uninstalled the S2 controller on my desktop multiple times...BUT it won’t work.  The last time is a little better...I actually see the app open before it shuts down.  The app works fine on my tablet and phones. Here are the error reports.  It appears to me that it’s an app issueIs there a fix out there ??? I prefer to create my playlists from my stored files on the big screen & keyboard, rather than on the phone or tablet….HELP !!!!  

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D
3 years ago
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ChrisgarpContributor I
asked in Controllers and Music services
Podcasts and shows filter missing

I have the S2 app and the “podcasts and shows” filter just isn’t there anymore. Anyone else have this issue? I’ve tried deleting the app and reloading it, system reset, and I am perplexed. I thought maybe it was no longer available but I checked in with a buddy of mine and the filter was available on his app. We both have iPhones, though not the same year.  Does anyone know the fix for this?

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3 years ago
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Daxman27Contributor I
posted in Controllers and Music services
please add a timer for night time mode!

I see that this has been requested many times before but I hope this feature is added soon.  My son keeps enabling night mode at night while playing video games and the next day it stays activated without any of us noticing it still on.  It is hard to believe that this would be difficult to implement.   At least notify the user that the mode is on flashing the light after a set amount of time. 

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G
3 years ago
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alantannnnnnnnContributor I
posted in Controllers and Music services
computer not responding while add music library

hi,just want to share my finding in case anyone meet the same issue. My setup:i have a PC and sonos on the same network, firewall disabled from both PC and router.I also added sonos app to allowed app and what not on my pc.I’m able to access my shared music folder from my phone on the same network. background:I’m a senior java developer :)i tried to add 2 network folder as music folders, got a bit inpatient and try to add both folder at the same time without giving time for the sonos desktop app to index finish the first. discovery:i found that i hit an error and wasnt able to add both folder at all.i tried reinstall app but still wont work. solution:i found that if i try to add another folder, i was able to.Hence, i begin to suspect that the folder path was saved somewhere and wasnt deleted and resulted in duplicate of path. I went ahead to change my music folder name from music to music1 and suddenly it works. i did the same to my other music folder and it works perfectly.in case you

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Corry P
3 years ago
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rct_guyEnthusiast I
posted in Controllers and Music services
Sonos support for Apple Music's Lossless Audio

Announcement: https://www.apple.com/ca/newsroom/2021/05/apple-music-announces-spatial-audio-and-lossless-audio/ Now that Apple Music has joined the “lossless club”, can we please hear from Sonos as to whether this will be supported, and, if it will be, approximately when that may occur? Thanks.

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3 years ago
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Philip986piesContributor I
asked in Controllers and Music services
Incompatible Software Versions

I am using Sonos S1 app, and trying to change the SonosNet Channel.  It is all greyed-out.  When I tap, I get the message: Incompatible Software Versions (The version of the app you’re using isn’t compatible with your Sonos system, so some settings have been disabled).I have previously been able to do this.  What is going on?

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B
3 years ago
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desfrogContributor I
posted in Controllers and Music services
Sonos 1 app still not connecting

So now my 3 speakers are only good for the bin after the latest iOS update, I rang the helpline who worked my through various things, all listed in previous ( now closed for further comments) page and after failed attempts was to he would ask for more advice and send me an email . all the email said was I can upgrade with a 30% reduction in price. They must think Im a moron if I'm going to invest in a system that does work anymore.

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Airgetlam
3 years ago
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chasmmTrending Lyricist I
asked in Controllers and Music services
Android S2 app needs updating - sent to Play store - no update

When I launch the S2 app on my Android phone (Samsung S21) I get the following message:An app update is required. Learn MoreWhen I select Learn more, I get the following screen:An app update is requiredThis version of the Sonos app can no longer control your system. Update to the current version to continue.Update NowWhen I select Update Now, I get the following screen:Sonos app needs updatingTap the button below to get the latest Sonos app update.UpdateWhen I select Update, I get the option to Open with either the Galaxy Store or Google Play store. Going to the Google Play store takes me to the Sonos app page, but with only the Uninstall or Open option. I seem to be caught in a loop here...  

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melvimbe
3 years ago
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codename8ballContributor I
asked in Controllers and Music services
Update loop - version 13.2.2

Hi, I went to use the Sonos app this morning on my phone and it appears to be stuck in an update loop. The app won’t function and says at the top an app update is required, when I click “Learn More” I get a screen saying an app update is required, I click “Update Now” which takes me to another screen with a button saying “Update”, which takes me to the app store, but there is no update available. I saw other historic issues with this which suggested updating off another controller (my girlfriend’s Android is doing the same as mine) so I tried off my PC. The update failed with an error 1001, which I understand is the system in unable to find a speaker. Thing is, all the speakers are showing on the PC app, which is now the only method I have to listen to music! Any help gratefully received :)John

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C
3 years ago
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proton86Contributor I
asked in Controllers and Music services
Enable replay on Pandora

Why buy a Sonos speaker when Sonos defeats the option qualities an app such as Pandora provides? Pandora enables a repeat song option when I’m using my AV system, or in my car. or my workshop speakers using aux. through my iphone. Yet Sonos disables this feature. Only on a Sonos speaker I’m not able to replay a song. Sonos, are you listening? 

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melvimbe
3 years ago
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mcmcguireContributor I
asked in Controllers and Music services
Connecting to Sonos library

Hi there,Is there a way as an app developer to connect to the Sonos library that connects to Spotify, Pandora etc?  In some sense it would be an overlay to the actual Sonos app that does nothing more than connect to the various music services available through the Sonos app.  If the answer is "no", what would be the process to formally request this or introduce the concept for consideration by Sonos?  Thank you.

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controlav
3 years ago
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